Rooms Stay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as an outdoor pool and a spa tub. This hotel also features complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite. Property Location With a stay at Hotel Castel Cartagena by HMC in Cartagena (Manga), you'll be within a 5-minute drive of Ayala Center and Santa Cruz Marina. This hotel is 2.8 mi (4.5 km) from Bocagrande Beach and 1 mi (1.6 km) from San Felipe de Barajas Castle. Dining Enjoy a meal at casa castel by hmc, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Renovations The property is closed between April 8 and April 9. Mandatory Charges You'll be asked to pay the following charges at the property: For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest. We have included all charges provided to us by the property. Optional Charges Fee for full breakfast: approximately COP 30000 per person Airport shuttle fee: COP 60000 per person (roundtrip) Late check-out is available for a fee (subject to availability) Rollaway bed fee: COP 60000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No cribs (infant beds) available Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/manager