Clean, comfortable. We hear the sound of lift from our bed room all the time as it located next our room.
Nothing I found the staff to be extremely rude, the linen in the room smelt disgusting even after changing the linen it was still terrible, my pre-arrange tax service was always late causing us to almost miss our cruise dinner, my wake up call from the hotel was 30mins late, the food menu was terrible and the food was not great either & i would never reccommend this hotel to anyone.
Perfect for short familly trip.
Staff welcoming, hotel clean and tidy and restraunt meal was excellent
The staff very friendly and the free internet in the room.
Kind hotel Staff, very good,wifi, a nice large clean room, well designed working desk. The location of Hotel is perfect for my purpose(business). It is an expensive hotel but you've got what you paid for, and I think with the same price you get a lot smaller room in the center of Paris usually.I also like the fact that they have smoking room as smokers tend to be discriminated more and more (and at the same time no smell of cigarette at all in the another area The water tmperature of bath and shower is set on 38 degree which wasn't hot enough for me and it can be colder but not hotter. Also the room temprature wasn't warm enough for me to work at night although it may be a good temperture to sleep. I tend to feel cold so for the most of people it would be ok, but I'd prefer to be able to make it warmer(there is a controller but I couldn't make it warmer at night time)
restaurant portions were very small for the cost. i think the neuvo quisine approach should be abandoned and larger portions offered.
Windows were open 1cm and nailed there! the room was on a main road where the noise did not abate and we couldn't close the windows!
It was good None
Brand-new and very well designed hotel. Very clean. Very helpful staff. Free access to movies and entertainment via the provided Suite Box. The windows were sound-proof for street noise but not really for the railway noises that were just below our room (western side). Prefer the eastern side if you stay there or take the highest possible floor (9 floors). The room itself was very well designed for a couple but a bit too small for 3 adults. In particular this cannot be considered as an apartment as the kitchen area was too small with no cutlery, plates or any cooking instrument. The internet access was buggy and slow (advertised as high speed internet access)
They gave me a room even if I arrive at 14h. I enjoyed the small fitness room.
I juist came home from Paris and I stayed 4 nights in this hotel together with a friend. I can really recommend it! There are nice rooms, the internet is easy to access and the staff can speak English! Well most of them anyway. Also you could store your luggage there for free, after you checked out.
Ok accommodation and breakfast. But not great value for the money. No
Parking available, balcony, tea making.
It is easy and fast to reach the city center by metro. It was great to have a terrace attached to our room. list price was relatively high, however we had great discount.
Clean and comfortable, maybe a bit noisy on the road sise. But you can get rooms at the back, which will be quiet. Bathroom looking a bit tired.
200 m from Metro station and bus terminus. Very friendly and helpful staff. Comfortable room. Banks, shops, and restaurants in easy walking distance.
room, receptionist, environment, hotel don't have space for four persons
Hotel is located only 2 metro stops from Exhibitions Center (10 min) and approx. 15 min. ride to Orly Airport. (20 euros by taxi) Reception stuff speaks good English and helpfull. Wifi signal is strong, but very slowly. It can be used only for checking e-mails. In bathroom water did not want to drain down in drain hole, except if waited for 10 min. There were only French channels available in TV in my room.
close to rail station when I asked for extra blanket in my room there were none available even though they offer a 15 minute satisfaction guarantee. Also I asked for a taxi and was charged a reservation fee on my credit card.
everything was neat,the staff was amaizing. everything we were expecting. The dinner food at the restaurant.
The room smelled bad. Like the sewers. It took a very long time for the heating to heat up the room so it was very cold. No where in the hotel to check my email and near the hotel either.
Conveniently situated to Porte de Versailles...four people fitted comfortably...good well equipped kitchen...good apartment...would stay there again That the room we had booked wasn't ready till the day after we arrived so we had to stay in a different room and pack and repack all bags when we were very pushed for time...we had been assured both 3months prior and the week before arriving that a double room would be available on arrival late in the evening...but it wasn't...so we were shunted to different separate rooms for the first night....
The design and comfort of the room It took the staff three days to find my reservation and when they did they wanted me to move to another hotel. The logistic of the hotel was a mess.
close to Porte de Versille exhibition centre and large rooms
very close to Paris Expo, also to Aqua city. No room service for daily cleaning, not explaining how to clean the garbage
We were impressed with the 1 bedroom apartment which was clean and comfortable and found the staff very helpful throughout our stay. We were traveling on business but had a 6 year old and a grandparent with us. All were comfortable. When we got to the hotel in the evening we found out that our pre-paid reservation made a few weeks earlier was canceled. Once we got to our e-mail it turned out that the problem was due to over-maxing our business credit card which we were not aware of having left a few days earlier and not receiving this information. However the staff was able to put us in a very nice, comparable apartment and at the same price, so the stress was minimal and we appreciate it. There is also a weekend flea market within walk. The hotel has a pretty good connection from the nearby metro station but the distance to airport and central attractions still adds up and walking to Paris attractions is only an option if you have a lot of time. Good location if you are going to the Expo grounds right by the hotel but not if you want to spend as much time as possible in the centre of Paris. Not much happening nearby in the evenings though.
It was convenient for me since my work was very close to the hotel The rooms were not cleaned daily. I had to pay Euro 26 for getting the rooms cleaned everytime.
Good service, stqaff and facilities
My overal experience was outstanding. We were treated with such kindness and respect and everyone went our of their way to help us with our questions and needs. The room was clean, modern, and nicely decorated. I especially loved that the hotel accomodiated my request to have an adjoining room with my colleague. The location was perfect as well. We found transportation easy to reach with the bus across the street and the metro just a 5 minute or so walk. It was close to restaurants, banks, and convienient shopping. I would recommend this hotel to all my family and friends. It would have been nice to be closer to the center of Paris, but the metro and bus took us their quickly and for less than 2 Euro.
Good hotel for business. Metro not to far but long way from City centre and train station. Additional charge for Internet and extra for VPN capability, in this day and age Internet should be included at no extra charge.
after reading 1 poor review I was apprehensive but need not have worried as I could not fault the staff or the hotel or the breakfasts.All were excellent. The friendly efficient staff in all departments.
A good, clean hotel with friendly staff at a good location
Clean, Good location, Bathroom, Bar, Breakfast, Lobby area.
great food small, old rooms twin beds renovation going on (paint fumes, dust, etc.)
Hotel is situated in a quiet residential area of Paris yet has a number of restaurants nearby and train and Metro services are a short walk away. A number of local bars and restaurants unfortunately close for the weekend.
Clean, comfortable, modern, close to Metro, restaurants and shops. Some staff need to be a little less rude and agro. Some extra english language channels on TV would. Wine glasses and a corkscrew in the room would be good - you are in France after all and a glass of wine or two is mandatory. Room service was a little flaky (breakfast included croissants and pastries on day one and dry, stale bread by day four for the same order).
very overpriced for a fairly basic hotel - especially compared to similar priced hotels nearby
Friendly and helpful staff Breakfast price was high for what was on offer
I did not like the fact that they charge the credit card immediately upon booking which was totally wrong in spite of their conditions. I did not like the fact that they do not allocate rooms as per your requirements but as you arrive so we ended up having a smoking room when I had required a non-smoking. For the price we paid we had more facilities in other hotels than the Mercure.
It was close to the festival site which made the event even more enjoyable. The staff were very friendly and helpful.
friendly staff who spoke good english
close to transport not enough parking spaces
Staff very helpful, very close to porte de versailles convention centre, bathrooms brand new. Rooms very small...but thats Paris!
metro station / tram nearby (5 min walk) Superior room booked but only standard room received, room was very small, poor heating facility in room and bathroom, quite old furniture, slow internet connection, all in all not very comfortable and inviting (incl. lobby and Breakfast room), Hotel is in my point of view max 2stars), and not worth the exorbitant high room prices when a booking for a room is e.g. done 1-2 weeks before arrival.
No parking spaces in the car park.
Excellent location for parc de expositions. Friendly helpful staff
rooms very small as ,not the true value of money
Hotel located within walking distance of Porte de Versailles exhibition hall. Lots of restaurants and 2 metro stations nearby. Room was cleaned everyday. Booked room for 2 person and room was extremely small. The air conditioner was broken and therefore had to request to change room. Was given a room but not a smoking room that had requested earlier on.
Polite desk staff. She was very helpful with accommodation and directions to get about, spoke English.
Staff extremely helpful, quiet and convenient
A very nice and comfortable hotel in the Paris Boulogne area. It was quiet and great for a good nights rest.
Incredibly friendly & efficient staff, helpful with directions and local knowledge No bad points
Hotel was convenient for a festival we attended. Room very comfortable and plenty of space for a Parisian hotel (albeit non-central). Area quiet, parking on streets nearby a real plus.
Excellent check in staff and they were quick to resolve the issues concerning the 3rd bed in the room. Parking was affordable and easy, and the hotel is wonderfully near a metro station. Breakfast was a bit pricey but there are cafe Rooms are small for 3 beds but probably larger than most Paris hotels of this price. The extra bed initially provided was inadequate but quickly replaced.
Friendly stuff, nice hotel in general. At the beggining we were given room 407 with mold and a smell of it. But friendly stuff changed it for us for a clean one.
While I only stayed 1 night, I found all of the staff very friendly and helpful I would reccommend the hotel to other business travellers No
the hotel is modern and confortable; the staff very kind , helpful and efficient
The hotel is very convenient for the event we were attending at Longchamp. Staff at reception are very helpful and all have good English. Rooms are clean and airy.
good size balcony, free use of mini bar fridge, big coffee cups, seperate toilet/bathroom, cordless kettle
Great help from the reception staff relating to directions to various spots in Paris
Breakfast was good value room was small but ok .
Very kind staff
I have enjoyed free wifi internet connection, and relatively OK breakfast with bread and croissant. very small bath shower
Very clean. Very area hard to find, some taxi's didnt even know its location!!
Hotel was quiet and very good value. The electrical socket on the wall was falling out (dangerous). There was not dry cleaning service.
Hotel staff were very friendly, they agreed to keep my luggage for 3 days when I was out of town for free. Internet access is free and with very good speed. Rooms were clean and not too small. Excellent value for money. Room bathroom was extremely small, rooms didnt have any sound protection, I can hear the next door room very clearly which was extremely annoying. Location of the hotel is little far from metro station ( You have two walk 15 minutes or take a bus for two stops to go there).
The room was quiet. I missed the tea/caffee facility in the room that I experienced at my perevious stay.
the sheets and the towels were changed daily The walls of the hotel were quite thin and could hear the people next door
I had my car towed away and the staff were excellent in helping me retrieve it The plug in the bath did not fit properly
There was nothing i liked about this hotel. Rooms smell, bathroom can hardly fit one person, very very loud!, shower goes from scorching hot to super cold and there is no in-between. There are no elevator lifts. Feels very dirty and is dirty. Everything in the hotel is from IKEA.Far from city.
Comfortable bed and bed linen I asked reception at 8.15 to call me a taxi for 8.45 departure. Waited in lounge in front of reception from 8.40 to 8.50. When I evetually asked the same person at reception what had happened to my taxi he told me that he had forgotten to call them. As a result I was 30 mins late for my meeting. incompetent and unacceptable.
Location and beating France!!! Breakfast was a bit limited
The rooms were very clean and comfortable. Also the hotel is conveniently situated close to the central station and is only one metro away! The hotel staff were also very friendly and spoke english :)
Position for business purpose
All of the hotel staff were helpful and friendly, room had air conditioning. The twin room was a little on the small size, bedroom door or wardrobe door could not open fully.
Accessable location. Frienly staff. Good value for money
The receptionist was very nice and helpful. The location of the hotel is not bat at all. It is in a nice area and only a few minutes drive from the Tower and other attractions. There is a supermarket across the street, and a restaurant next door (were you get the hotel's breakfast a better price!). The night shift receptionist was kind enough to call and order pizza for us (we don't speak French)...Very nice staff! The hotel doesn't offer parking, but will sell you a ticket to park your car in a nearby parking lot behind a gas station...the only problem with that is that the parking is only open until 10 pm. It also an open air parking lot so I don't know how secure it is...nothing happened to our car, though.
Location was pretty good, a convenient few metro stops away to central city Paris. Wi-fi available in the room. We had to go to reception and asked for toilette paper as the housekeeping staff didn't replenish the ones we've used up the previous day.
Hotel was peaceful and comfort. Area where hotel lie was also nice. A little too far away from city centre.
Fairly basic - but warm, quiet and clean with helpful staff and perfect for an economical overnight stay for a business traveller with a local meeting the next day. Metro only a short, safe walk away so also okay for tourists exploring central Paris. Breakfast a bit basic - but I'm not complaining at the overall price. Hotel could perhaps do with having an information sheet/map showing local eating options as you have to explore a bit to find nearby restaurants - of which there's a good range when you do find them !
modern rooms with small kitchen, silent location, good air con, choice of two types of breakfast.
room service was good quality, prompt and friendly hot water ran out during pouring the bath, and took all night to reheat.no french hotels, even expensive ones, have tea/coffee facilities!!!
Brand new room, great service and perfect location with good parking.
Visible hair on and inside the bedsheets. Sorry but for the price of the room this is something that should not happen. I was given a new room and found 2 hairs again but finally gave up.
The staff was great and attentive to an issue in the room. Room was very small, even by European standards.
Proximity to my business requirements Breakfast was not included, was expensive for what it actually was. Would prefer a hotel with such facility but not a real issue
Actually everything: the location was good , the staff were very friendly and helpful, the rooms were clean and comfortable and the price was very good.
Excellent location, comfortable hotel. Excellent breakfast
convenient position for parc des princes
Location and service excellent
I chose the hotel because of it's location.I thought it was really nice and it had a very nice court yard.
close to Metro station, restaurants nearby, pancake maker facility at breakfast, good lounges and business facilities, excellent shower in bedroom. The breakfast range of cereals was limited (no muesli)
internet was free all of the hotel and rooms the bathroom was very unweather and smelled bad . and if you do reservation via booking.com hotels always give courtyard rooms ,never give the room which good sights .. Windows always look behind of hotel.
location, friendly staff, nice room