Scamming company 優點： The car was okay, however when I picked it up car wasn't even clean 缺點： The man at budget car was a scam artist, overcharged me by 127pounds still awaiting refund
Great Service優點： Very impressed with the process to collect (a little less slick dropping off). Everyone I spoke to was very polite, couldn't fault the staff, vehicle or the overall experience.缺點： Drop off process was not as easy as pickup, wasn't clear where to return the car and I was given conflicting information about who would see me and where I needed to park.
Good experience. Will come back.優點： The frequent pick up van from the terminal to the pick up car location. The van driver was very helpful with our luggage. The process was very smooth. If not because of my credit card international limit, I might have finished the process in 5 minutes. Will come back!缺點： Not can I think off, but if there's any, there would be the officer who's in charge for pick up to explain in full clarity about extra charges, especially related to the insurance.
nice work, Budget優點： friendly staff, nice car, easy after-hours drop-off
優點： The value and car were good缺點： hard pressure upselling for insurance coverage extras by easirent at the point of pick-up was annoying, the off airport pick-up and drop off location was served at 45 minute intervals which was a delay to my trip
Good value van hire優點： Everything was good. Pick up went well, van was clean and quite new.缺點： The excess was high at £1150 and to bring it down to £250 would have doubled the cost. Seems a lot proportionate to risk.
優點： the service was fast, very helpful, and very friendly. best car renting experience so far!
Fast service, great car, convenient location!優點： Fast friendly service. Easy to find. Helpful staff who went the extra mile.
Give your review a headline優點： Very simple to rent a car , the difference is the staff. We have to admit that Enterprise is trying hard and the staff is extremenly polite and willing to assit . Well done Enterprise ! My Avis card will go to the bin!
Great service, excellent car優點： Personal touch, free pick up service, Easter Egg surprise gift. Highly recommended!!!
Fantastic Service, will definitely use again! 優點： The whole experience was excellent. I dealt with Peter, manager of the Tower Bridge, London branch.
The service was thorough, informative, friendly and professional. The car itself was clean and performed really well.
I'll definitely be using Enterprise and the Tower Bridge branch inparticular again.
優點： Efficient staff, pick up and drop off very fast缺點： Car was three years old, had over 35,000 miles on the clock, was dirty inside, overall one of the worst rental cars I've driven. I am a Privelege member and have used Europcar for many years and usually, they re d to be the best of the rental companies, this car should have been sold off!
Quite ok, 1 problem優點： Everything else, except one. See below.缺點： I bought an insurance online. In the premise worker of kayak told me that the insurance is invalid despite I bought it on their official website and I have to buy another one. Another words: I was forced to buy 2x fit the same insurance. I think this is their idea for taking additional money from clients. I called their website mobile to get a refund, but they ignored me.
缺點： No car was issued
優點： Nothing 缺點： Service . Didnt like one thing about the company
缺點： Too long line to get the car..
I reserved a Ford focus and got Renault Clio that was way too small.. They claimed it's the same class of car
Watch the add-ons!優點： Great car! The diesel got great mileage and we drove to north Wales and back on less than 1 tank.缺點： The add-ons moved the price of the car up very quickly. The person who checked us in was very smooth in putting as many add-ons in front of me in the short time we had to get the car and get on the road.
Keddy Gatwick 優點： Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!
優點： Great car & value for money. Super slick pick up and drop off. Deposit was back in my account within a couple of hours.
0ne and a quarter hours waiting at terminal 5優點： Car good, service good缺點： Back to waiting 1 1/4 hour outside in the cold waiting for pickup
These are bait and switch bandits, avoid like the 缺點： I booked a car online for 13 pounds a day for 10 days. On arrival I was told I would have to pay an additional 13.25 per day basic insurance. As it was nearly midnight I told them I would take the car for 1 day.
When I returned the car I heard them doing the same con on another customer. I rented a better car for less at Europecar just down the road.