Cartrawler avoid at all costs優點： Nothing 缺點： Could not pick up the car because of unstated terms and conditions. No car was received and Cartrawler will give no refund. Have had to go through my bank to charge back this. Complete and utter joke. Watch for who Kayak redirects you to!
Terrible customer service缺點： Were out of car I ordered so offered a totally unsuitable subcompact and a $30 discount. I asked for one of the many minivans sitting outside and was made to wait while the unhelpful, rude agent spoke with her manager. She eventually stormed off to "smoke a cigarette" while the manager silent threw me the keys to a dirty minivan. The whole interaction was intimidating and depressing. I would seriously think twice before working with this franchise again.
Beware of rip off extras優點： Car was good new and had very little miles缺點： The try to sell you every single thing you do not need and when you ask for something simple like CDW they even then offer you only the most expensive option and you have to ask repeatedly what the basic cost is before finally getting the info you need.
They also did not have my category of car available so instead of telling me this they tried to sell me the upgrade which was FOC anyway as the had sold out of my category car.
review優點： ran great. nice ride from Philly to NY. Nice friendly service in Philly.缺點： Car was a little beat up when we got it. Missing a hub cap and scratches on the side.