Hidden Insurance fees .. Be aware! 優點： Nothing, poor attendant which do not care about costumers 缺點： Hidden insurance fee. They required liabilities to rent the car which is not included in the price. So be aware of the prices manly the liabilities that they say that credit card do not cover.
Excellent service once again優點： Super quick and friendly process to get car. Added bonus was the car was brand new.
優點： Liked the car! 缺點： I pre ordered and paid to pick the car up and I was waiting over an hour and ten minutes to actually get the car because it wasn't ready!
Didnt happen 優點： Didn't happen, they didn't take either of my cards and we were told to go elsewhere which were much more accomadating 缺點： I didn't like there customer service
Tidy company優點： Good rental experience. Great car. Easy pickup and dropoff. Advisor very calm and polite.缺點： Car was a bit dirty outside and inside.
Hidden charges, unclear extras, unhelpful dealing 優點： Car was fine, clean, etc.缺點： Having complained three times to Hertz since my return, and not being satisfied with the responses, I will now be writing to Kayak to ask you not to deal with them any more until the alter how they deal with customers. Rather than an expected approx $40 to be charged on collection, I was charged over $150 for things I did not understand and have struggled to have Hertz explain to me since. This was despite having a pre-paid insurance (via Kayak) that I showed at the collection desk and have also sent to Hertz since. They are frankly terrible to deal with and I will be writing to you with fuller details.