The room was clean and the bed was extremely comfortable. My husband and I were both impressed with the size of the gym and the machines it offered. Overall we would stay there again if we didn't have the kids. We were traveling with two young kids (9 mo. And 4 mo.) and asked the front desk a ton of questions about getting around on their free shuttle, unfortunately they didn't seem to have all of the information because we weren't able to use it like we were told. I also asked for a crib at our reservation and at check in, which was never delivered, we brought our pack n play as a back up so I didn't ask again. The walls are super thin, the couple next to us were fighting and I could tell you all about their romantic troubles.
The location was great. The beds were very comfortable. I tried calling several times for early check-in but could not get anyone one the telephone. The bathroom was small with very poor ventilation.
Location and quality of facikity
Very clean and luxurious. Great location, the free metro station is only 50 feet away and runs to North Shore (Heinz Field and PNC Park) Price was inflated to almost double normal rate due to Chesney concert; to be fair all the hotels in Pittsburgh inflated their rates
The cookies were awesome and the view from the room was great. A real safe location within walking distance of plenty of nice places. The elevator was slow and getting the car took a bit longer than expected. Paying 20 bucks a day for parking was unexpected.
The beds were comfortable, a lot of closets, fit 4 people comfortably and in a good location (across the T and walking distance to sights). The rooms were dirty; walls were dirty, carpet dingy and shower didn't drain quickly so standing in filmy water while showering. The dining area was not equipped to handle a large crowd-waitress said to give her one min to help us and never returned after 40 min so we went to 711 for breakfast snacks. Waited 30min at the bar to order a drink-bartender NEVER acknowledged us and we were sitting at the bar with MAYBE 8 people -she was just rude! She helped a couple sitting next to us and never looked our way. We left to another bar/resraurant but it was just too bad that we couldn't get service in the hotel where we were staying and inconvenient. We will look for other Suite options next year.
The staff was very nice. I was fairly satisfied with everything
The staff was helpful, the room service was good and the location was convenient The windows didn't block out the traffic noise, the internet service kept disconnecting, the cable tv connection was faulty the bathroom sink drain plug wouldn't stay closed. I think for the price of the room the inside of the room could he been a little more comfortable overall.
Beds were super comfortable & had great views of the city The hotel restaurant was horrible. The pasta dinner special they had for the Pittsburgh marathon was tasteless, soupy & took forever. We waited over 35 minutes to get pasta w/marinara sauce & a greek salad - really? But apparently that was just our table because a family of four that sat next to us was served shortly after ordering (& they also got pasta).
Location. Room temp. control. Bed.
Rooms were clean. Staff was nice and responsive. Parking was convenient. After we were awoken by partiers in the wee hours of the morning, the front desk saw that we were promptly moved. Not much ambient/white noise (e.g., fans) for sleepers who need it. Partiers in the room next to us woke us up at 1am.
The location was in walking distance of PNC stadium so we did not have to drive to the game.
location stains on the wall and cost
The location - we went for a Pittsburgh Penguin Hockey Game. We had booked online for a King Bed room and they tried to give us a double -Paying for parking at a hotel also bothered us. The bar could not make a pina coloda or a mojito, yet they are classified as a bar. I was disappointed in not being able to have a drink that I enjoy.
Price point was cheaper than other options within walking distance to the David Lawrence convention center. The room was spacious and appeared to have been recently updated. The room overlooked the front awning where visitors can drop off luggage. The awning is sloped and water aggregates in pools at the back end of the awning right in front of my room's window. It looked pretty disgusting and they probably need to clean it or should have putt a better drainage system/slope to the awning. The bed sheets had a subtle stench to them. The sink must have been clogged because it would quickly fill to the brim if left running. The shower was also a little grimy and the drain cover came off when I bumped into it with my foot. For the decrease in price compared to the other hotels near the convention center I think I could have done better.
Loved the location - right next door to Consol Energy Center and we were staying the night after a Pens game. There were red spots on the carpet and walls that could have been cleaned better. the light fixture cover on the light switch in the bathroom was broken - had a big piece of plastic missing.