塔爾薩租車

優點： I liked the ride and conforþ and gas mileage for a car of this size..

缺點： I couldn't keep keep the windows defrosted with out having on max and on max we couldn't hear eachother.

Easy to return, a nightmare to pick up.

優點： Car was clean, drop off was friendly and quick. The lady who was at the return was friendly and checked me in quickly.

缺點： Picking the vehicle up took over an hour. Two visits to two different booths, identification and all cards presented and they refused to complete the pickup due to a very minor difference in I’d and credit card: an initial vs a full name. Not to mention that the entire pickup experience was one long sales pitch to up sell you on every little tiny package. Give me the vehicle I paid for.

It Hurts to Rent From Hertz

優點： I liked the ease of renting through Kayak. I don't have much nice to say about the Hertz experience.

缺點： The checkout process took an obscene amount of time. The only guy working the counter spent twenty to thirty minutes with the guy that was already at the counter when we arrived. He was bs-ing with the customer and practically fist bumped him throughout the conversation. He loudly mentioned at least three different times about the amazing upgrades he was giving to him for free. I literally checked the cancellation policy while standing there because of the ridiculousness that was occurring. Unfortunately for us, Hertz required us to pay in advance and didn't allow for cancellations. We were going to cancel and walk to any of the competitors with open counters. As we stood there, more and more customers lined up behind us. All the other competitors kept their counters moving at midnight when we were there. (It's not like it was rush hour and he couldn't keep up.) Finally the rental agent's "bro" left with his multiple "free" upgrades and then it was our turn. Even though we were perturbed about the obscene amount of time it took and just wanted to go after long flights, we were polite and friendly -- not that he deserved it. He practically was a mute when we were there. Asked us if we had insurance and told him we purchased Allianz through Kayak. He rolled his eyes and asked who we use for our personal car. He asked for our credit card. I told him it was already paid for. He grunted and swiped the card anyway. No explanation, just a grunt. Told us to go get the car from the lot. That was it. No friendly chat. No professionalism. No direction where to get from at the lot. In any case, Hertz has no signage in the lot. And the numbers don't align with the large number signs hanging in the lot. So we literally pushed on the lock/unlock until we heard it make noise and walked in that direction. The car has been picked up from the previous person, but it wasn't clean and nor was it washed. As there was no one at the attendant booth, we took a photo of the large scratch on the passenger door in case they tried to claim we damaged it. When we dropped it off, there again was no signage for Hertz, unlike all the other brands. When we found it, once again there was a crowd of aimless people because there was no attendant. We took a picture of the odometer and gas level, locked the car and dropped the keys off in a box by the counter. Others remained waiting. We'll see what the decide to charge to our credit card.... I have all the photos I need to refute any ridiculous claims. I rent cars several times a year. This was my first and last experience with Hertz.

Never rent again!

缺點： I got pre-charged on my card and did not get a receipt! Never use this company again!!!

Rude

優點： Not much

缺點： The rude " service"

Car was not available when I arrived.

缺點： Did not get the car I reserved

Help Strangers with Better Directions

優點： The airport signs were very clear on where the rental cars needed to be dropped off. The drop off was under a cover.

缺點： Hertz Tulsa Airport needs to look at their drop off from a stranger's viewpoint. Their sign on which aisle to take was not initially noticeable. From there, which slot to park in was also not clear. The sign about the lack of an attendant was unclear. Where was the attendant supposed to be? Was he/she supposed to be in recognizable clothing? Where was the drop off box? It took far too long to just return a car and a key. Wandering around a parking lot at 9:00 at night is not an appropriate requirement for a tired senior citizen.

優點： Pick up and drop off was convenient

缺點： Car was dirty service was lacking. Condition of car was fair. And the price was a lot more then the charges that was quoted to me

Not happy

缺點： The individual at the counter attempted to gouge me with extra cost. I always use Hertz so I waa quickly alerted something was wrong. In addtn there were extra cost added on, such as car being returned at the time stated on the kayak reservation which the agent at the counter attempted to charge extra for. I'm not happy and will likely not use hertz anymore at Tulsa airport

Live Roach in the Glove Compartment

優點： Not much of a line in the airport when picking up the car.

缺點： The live roach in the glove compartment was very off-putting. This isn't Hertz's fault, I don't think, but, the NOLA airport needs better signage for picking up cars when one is coming in from the street, rather than from an airplane.

After 5 minutes of driving flat tire light came on

優點： It was clean and easy to pick up and drop off

缺點： I didn't like that i didn't feel safe driving in the car with low tire pressure in a really bad storm. I had to get out in the pouring rain to air up the tires really late at night. That was not pleasant