Absolutely nothing. Refund and formal complaint filed. Normally I don't leave reviews but on this one I had to. Made reservation for parents and nephew in town and first the rooms look nothing like the pictures so don't get fooled. Not 5 min after I dropped off my parents I got a call to rush back to the hotel. My mother not only was put in a room that had holes in the mattress and was blood stained, but was also bed bugs. I took photos of the war torn mattress and also brought the bugs in a paper towel to the front desk to show them. They moved them to another small room and I asked if we would have the same problem and the desk said we shouldn't but to be sure to check. Not the answer you want to hear so needless to say we then asked for a refund since bed bugs isn't something you want crawling on you and your clothes at night to take home to the little ones. I would highly suggest looking elsewhere to spend the night if you value your health and safety. I called the corporate office and they have filed a formal complaint into the matter. Hope this helps for those of you traveling and saves you the time and headache that myself and my family had to go through.
The staff was friendly. Good location. Easy to find. Quick access to highway. The first room (had sign 100% smoke free) we were given smelled of stale cigarette smoke. Requested a room change was immediately given another room. Second room smelled better. Bed had hair on the sheets and pillow cases that were not from us.
The room was clean, smelled nice exactly what the pictures showed is what you get. You can hear everything. We had a room by the stairs and it kept us up all night. There were loud drunk people hitting the wall down the stairs, laughing all hours of the night.
The room was filthy and smell like Moho... I only stay for an hour
The room smelled like it use to be a smoking room and had a wierd odor to it.
Nothing The hallways smelled so bad, the smell of smoke was so thick. The bed in the room was the most uncomfortable brick I have ever slept on. My back is in pain for the horrible bed
The seamless check in process and the friendly staff Small repairs (Shower curtain needing to be more secure and a hole patched up in bathroom) need to be completed prior to allowing guests into the room (214).