Check in delay and room quality
Great location - Staff not always very helpful. One staff member in particular had a very poor command of English and was unable to give simple directions or answer basic questions.
Modern hotel in a great location for Nice city centre and the beach For the standard and price there were a few minor flaws such as plaster falling off room ceiling, and shower being extremely user unfriendly.
Location, and the room layout My room was super noisy as it didn't have curtains. Couldn't sleep all night due to people partying outside. Came back to see my card being charged again for the stay even though I have already prepaid. Am disputing this with my credit card company right now.
The staff was friendly and helpful. I really liked the beach-rock themed remodel, especially the beach rocks encased in the floor of the bathroom. (I've been going to the Beau Rivage periodically for 20 years.) The hotel beach is quite nice, and lunch there is really good. The location is perfect, and Le Comptoir Bar next door is great for after dinner drinks and people watching. Not really. On my last night (the night before an early flight) they put me in a room overlooking a tiny urban courtyard (not too picturesque, like somewhere in New York), but we got there late and we had to leave before the sun rose, so it didn't really matter. It wouldn't have been a great room if I was there for a week of beach-going. Also, they took only nonrefundable cash for a spot at the beach, and there was a sea pollution warning that afternoon, and it started raining on us at the beach, so that didn't work out too well.
This hotel was excellent as we took a disabled lady and nothing was too much trobule well done to the staff.Joyce Knight
-----------nothing to like..........I DO NOT RECOMMEND BEAU RIVAGE... My experience in this hotel:
Location The terrible service. No room service in the night. Every time you ask reception for something - the answer we don't have it. They dont't have umbrellas during the rain, they don't have iron, they don't have food in the night. In the 4* stars hotel :(
Everything was beyond excellence, the hotel, the position, the welcome - everything The staff at the beach club were quite good but one in particular was quite surly.
This hotel located in the center of the city, next to sea, shopping, a lot of restaurants. Our room was really small. There was the dust everywhere.
There is a great breakfast and the lobby is beautiful. It is right across the street from the beach.
I liked that it has own beach, is located close to most things tourist needs Its very noisy (cant really complain about that cause its good location isn't quiet), having problems with hot water, could have few more hangers
location, Felt secure. Close to everthing of interest. Lobby could be more inviting. TV remote did not work. Internet access was poor.
Good location, within walking distance from the beach, shopping etc. It is definitely not a three star hotel. Need better amenities are expected from a three star hotel. Rooms have musty smell, no proper tissue paper, no clock, no iron, no glasses to drink water from and breakfast was not adequate as advertised on your website..Internet connection was available but not free. It was not clearly specified in the website.
You step out of the hotel and to the left is the beach. To the right is the old town and the tram that's a couple stops from the train station. Breakfast was good and the wifi was fast and free. Not much to complain about.
The fact that it was near the sea and that we had a view of the sea Nothing particular
Location and room 502 with sea view it is old and needs a new makeup
Bad service, not frienly personal, very good location
Excellent location; good breakfast. The room was extremely noisy on the street side.
I liked the friendly staff at the reception you call it a 3 star hotel - It was a 1 star hotel
location breakfast, cleaning time (it was too late)
i liked the location and the friendliness of the staff the dining room was not big enough and became very crowded
The Location is the winner of this place. As with all hotels the rooms are bit small and are below similar rating of rest of Europe but nothing to get too upset about. overall the hotel is clean and tidy. I do remember the breakfast being very good for this type of hotel, a nice big offering. if you have a car, Nice can be a nightmare to park at weekends. thats not the hotel's fault though!
excellent location,clean and comfort room,friendly staff
The staff were friendly and helpful. They also spoke English very well. The room was clean and comfortable and the best feature was the location right on the water next to the flower market. The first room we were given overlooked a street where construction was being done. When we asked for a different room they very graciously moved us to one away from the noise.
The closeness to the beach and old town. The staff were helpful and friendly and spoke good English which was contrary to reviews I'd read so fab!
Excellent location, ok service. Quite small rooms.
The staff at the desk were courteous, helpful and spoke very good English; one printed my boarding pass for the return to London. The breakfast room was cramped and while I understand service is expensive some guidance would be helpful.
I liked everything, the room was very big, the sheets beautifully laundered.
The location was great ..right on the beach and the flower market behind. This was def. the best bit about the hotel. The room was ok and the air conditioning was great. It just felt very expensive for what it was considering you then had to pay another 13 euros for breakfast ! ( which we didn't !) The view from the window was terrible and we were right at the top of the hotel. The balcony had one chair and was covered in bird droppings. We were quite concerned about the fire regulations and how we would escape if we needed to !!! I think this is important to check out for people allocated the rooms at the top of the hotel.
The location was perfect for our needs, easy access to the airport, on the sea front, close to the Old Town and right beside the shopping and restuarant areas. The extractor fan in our bathroom did not work and when mentioned to the management nothing happened but we were only there two nights, in winter time and it did not impinge on our enjoyment.
Location small room
The location. Close to all transport including Gare Routiere with buses to the airport, Cannes, Monaco and surrounding areas. Trams were also at the door. Many restaurants and shopping in the area. Beach was walking distance. Nothing.
good location close to tram stop (4 stops away from train station Nice Ville) and 5 min walk from the sea and restaurant area, friendly staff no lift - you should carry the luggage up the steep staircase by yourself(in my case it was 4th floor), poor breakfast, noisy, shabby
Ideal location for the Old Town, Bus Service and Tram Service the bottle water in the room should been provided free of charge
Staff was kind and the room was clean and usefull for a short trip. Location is good. The entrance and the coridors was old looking.
Friendly and authentic environment. Great scenery just outside the door. Nice bathroom.
Charming hotel very well located in old town of Nice. Staff very friendly and helpful. Room cute and quirky
Very clean, with convenient location and charming staff. The breakfast was excellent too. On arrival I was welcomed with a glass of red wine, which was very considerate as I was tired. I loved this hotel and will stay again every time I visit Nice. Yes there are no lifts but that is part of the charm of the old convent building, and stairs are good exercise anyway!
The location is very good for eating, drinking, going to the beach. The rooms are nice, clean, and have air conditioning. I will stay there if I ever visit Nice again.
Location is fantastic, Staff we're lovely and hotel atmosphere classic French. Noise.. Thin walls, Night Club next door.
The staff were very helpful, the bed was comfy and the view from the ocean view room was gorgeous. The location was great too. The lift was very small which made taking luggage up to the third floor a bit more difficult, but that's about all.
A room with a view! Superb. Would prefer Wi-fi in rooms, not just the ground floor, but not essential as we're on holiday!
Helpful, friendly staff; location and view (sea side room); pricing, room and bathroom size. Unique bar area and large breakfast dining area. Great place to stay - highly recommended! No permanent shower/shower curtain (attached to wall) in bath. Bathroom was spacious, extremely clean, and recently updated.
The location of the hotle was outstanding lack of amenities
Staff friendly and helpful. View was amazing, location great as easy access to everywhere. Rooms were small and the beds were smaller than a standard double and slopped toward the middle - my husband ended up sleeping on the floor he was so uncomfortable.
it was good location and nice view. there was not any car parking so we had to pay 15 euros per a night and the recepcionist was unfriendly.you have to carry your suitcase to your room.
Fantastic location and excellent view from rooms etc
very comfortable room Would have preferred a wall mounted shower with the bath - hand held one was rather awkward.Didn't try the breakfast there as 15 euros is quite expensive. There are loads of places in the flower market just a couple of minutes away where you can get breakfast for about 7 euros.
the room, 32 on second floor, spacious, comfortable and fabulous view of the sweep of the promenade des anglais.
A very comfortable hotel with exceptionally helpful staff. All reception staff able to communicate in English which makes transactions much easier for nonFrench speaking guests.
It's location, view, and quietness, and good staff. Breakfast is either a 21 euro buffet or nothing affair. I Would like a continental option or an a la carte option.
The view from the vindow infront of the elevator The view of the standard rooms, they look at the walls and rocks, the only daylight was coming from the ceiling of the patio. The rooms are very far to the entrance and the corridors have a wierd smell. The breakfast was so expensive which was 21 euros.
Nice see view from deluxe room. Free champagne service on 14th July night at mutual terrace. Breakfast is hugely expensive. It should be at least half of current price.
The room, view, location and staff at the reception The shower could not be used (handheld that had no mounting) which was a bit frustrating as everything else so lovely. Fridge light very bright at night.
Atmosphere, great bathrooms.
The pure luxury of the room, the location and the view from the balcony- all perfect!
The sea view room. Staff were excellent and very accommodating. Location of the hotel is wonderful and within easy reach of all the sites.The turn down service added a touch of luxury to the room. The cost of breakfast if not included in the room rate worked out expensive however cannot comment on quality of breakfast or value for money as didn't partake...
Good Views, food and nice terrace High Cost
Friendly Room a bit small for 2 plus 1 kid
Clean, efficient, professional staff, beautiful furnishings and facilities Swimming pool not big enough - guests were walking away due to not enough beds/space also our superior room was quite small - not enough room for two people really to move around comfortably but very good anyhow. We had booked specially a superior room in order to have more space very pricey though - all extras were very expensive (8€ for asmall beer round the pool! - 62€ for 2 club sandwiches!!)
The hotel is perfectly located, at the middle of the city , at the entrance of the old city and at the same time only 2 small blocks away from the beach walk. The building in which the hotel is located looks very nice from the outside. And if you are lucky and have a room towards Place Masena the french windows make the room very cozy. Since the hotel is only situated on the second floor of the 3 or 4 level building, the entrance does not at all look like a hotel reception and is also poorly kept. If the entrance had looked nicer the first impression of the hotel had been much better.
Excellent location near to Nice old town and shopping/pedestrian street area. Friendly Familiar athmosphare at the htl. good that towels for the beach are provided by the Htl. Well functioning Air conditioning. breakfast not included, but provided at reasinable cost, good Brasserias in the neighbourhood for 'Petit dejeune' rooms towards the inner court smaller than rooms towards Place Massena
Location is good. Good soudproof windows. We had difficulties to find the entrance, because there weren't any signs with the name of the hotel. Room was ok, but the lock on the door was really poor, I didn't feel safe. The bed was really poor, the center of the bed was bending.
The location is excellent and the hotel has internet.
Rooms were only average The receptionist didn't speak English. Biggest problem was no breakfast available not even tea or coffee.
Beautiful view over the Massena square from the recepcio. Have a bad smell in the inside room every evening.
Location in the city was very good. Room quality very poor...... bed, awful.
We found the staff cordial and helpful, the room adequate, the continental breakfast good, and the location ideal for both beach and town activity.
Helpful staff and perfect location. Breakfast area quite small.