Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
helpful staff , clean rooms
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Room, bed was very good
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
Awful ecology because of the plenty chemical plants around the town. There are many terrible odours when wind blows hotel direction.
To hot, no airco and a bar without beer ?? Breakfast very minimal
There was parking place inside hotel area, good situation if you are travelling with car. It was difficult to find.Hotel sign was too small and the recidence looked like any house.
I liked people's attitude and manners, the cleanliness of the room, the value for the money, the view was great, the possibility to travel places and come back @ evening,. I would suggest to have a small fridge in the room!
Clean,secure parking,nice view of he sea,and nice swimming pool Nothing in the area - we went to martigues,only 10 mins in car,much nicer
we arrived as planned but could not stay there but the receptionists were kind The standard of all the facilties was very low indeed despite a good internet rating
Staff friendly and made tea for us to take to our room. We also used the laundry and tumble dryer facility for the linen from our yacht.Shower was big and excellent. Furnishings basic, but only 44 Euro per night for a double room. All fine for us.
very clean and pleasant staff yet quite basic but value for money
Confortable, cleaning, quiet place, reception Wi-fi doesn't work properly
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Breakfast, clean rooms, convenient, location near airport, public space.