the facilities of the hotel, specially romm and pool and location (near of the main street of Buzios) Theres nothing to complain. It was an wonderful place to stay.
Nice setting and food was excellent. Room was very nice and staff friendly Had to make 4 phone calls to have someone come and fix the room safe which was not working on arrival. Room was not cleaned one day and had to make a 2 further phone calls to have this resolved. With the amount of money being paid, this is not acceptable
The location is excellent Tannoy announcements all the time, pool not cleaned during the day, staff not very friendly, my daughters room the key did not work and attempts to fix it were pathetic
beds were very uncomfortable, no carpet on the floor, just tile
Location is excellent, we walked to Rua Das Pedras every night with our kids. Hotel pool and breakfast are very good. Even if the rooms are nothing extraordinary, I'd stay there again. The rooms need to be upgraded a little, towels and linens need replacement. Cleanliness could be better.
I enjoyed the relaxed atmosphere, the general ambience and the comfort the hotel had to offer. Unfortunately the weather this time of year brings out more mosquitoes and the maid probably thinking it is a good idea to freshen the room up by opening the patio doors let in at least three mosquitoes which unfortunately took a liking to biting me on each of the days I was there. I suggest the patio doors are left closed or the room sprayed afterwards.
Chief-receptionist (woman) was terribly unpleasant and gross. She tried to to falsify my signature.
Location is perfect with nice views over the bay and the relaxed town within short walking distance. Pool is clean, as is the rest of the hotel. Breakfast is good, but the same everyday. Rooms are very very dark. Spa is not inviting (shut off and dark as well). Some of the hotel staff are trying, but the owners are a little rude and not hospitable. Nobody speaks a word Englisch, Portuegese spoken staff only.
Great stay and excellent location.
Service and location. No, everything was fine.
Exellent location. Although it is very near all the action, it is just outside the noisy buss. The ' room with the view ' has breathtaking view all around, including the beach, small harbour and small islands. The people struggle to communicate in English and therefore sometimes avoids interaction. This has a negative effect on getting important information.
The breakfast was very good, and the staff was helpful whenever we had any requests.
The location is great and the place is beautiful. There was a lot of noise coming from the kitchen, which shared a wall with our room. We could hear the cook slicing garlic! They should consider installing some acoustic isolation.
Beautiful design, rustic modern interiors with a sexy vibe, a mediterranean exterior and landscaping. Service was excellent, location perfect, wonderful breakfast. Room was missing a few basic amenities such as wash cloths, laundry bags. There are very few outlets and nowhere to sit in the room (I was in a Superior Garden View) except on the bed. But the room was beautiful, sexy and very clean.
This hotel is right on the edge of all the action in Buzios & the staff were all super friendly! It didn't come with a hot Brasilian babe (I had to find one myself...)
This was one of the best hotels I've ever stayed in. The view was breathtaking, the service was great and the food was among the best we had in Brazil. It's a beautiful hotel in a beautiful town...highly recommended...especially for anything romantic...
Hotel location is excellent with a fantastic view. The staff are very friendly and helpful.
The pousada is located near the Centro. The setting is exotic and sets the mood for a holiday Wireless internet connectivity was poor.
the location poor overall maintenance
Beautiful setting overlooking Buzios.
i like breakfast and location of hotel very much.