缺點: Unfortunately, we have to echo many of the negative reviews left by others. We paid for a king room, they gave us a queen without saying anything. Upon arrival, we were immediately disappointed: the lobby area was less-than-inviting, front desk was rude, but we thought we would try to give it a shot, so we proceeded with check-in. From there, things got worse: the elevator door wouldn't close, hallways smelled bad (like greasy food), there were stains on bed sheets.
We went back downstairs and gave them back the room key. Since our room was non-refundable, we called Wyndham corporate and asked for a full refund, explaining that the property was completely unacceptable. Received a call back the next day and they agreed to refund our money.
Parking is also terrible in this area, but that wasn't the main dealbreaker for us - you pay to park in their lot, but then they do not guarantee the space will be available again if you need to leave and come back. They also said they charge multiple times if you need to leave and come back.
優點: Bed was relatively comfortable, temperature was just right (not too cold, however this is subjective), towel provided, shower facilities are alright but the walls between the shower cubicles are very transparent which I am not used to. Also the hooks to hang your towel and clothes in the shower is too high for me (I am about 5"4 or 1.6m, and have to tiptoe). They should cater to the shorter females as well.
缺點: My stay at ISH was from June 17 to 19. On my last night, at about 4.45am I woke up and saw the lights were on. I remember that I switched them off the night before so I sat up in my bed, confused for a while. Suddenly a male entered my room with his luggage and told me that the reception had given him the same room as me. We were sharing the same room (I am a female)! I was very shocked and even more confused but since it was already very late at night I did not object (he had a few luggages with him and it was already late). In the morning when I checked out, I told the receptionist that a male entered my room last night and that the hostel had put him in the same room as me. The receptionist checked and said she did not see him in the system. Bullshit! I told her that she could go up to my room and see for herself as he was sleeping in the lower bunk as we speak! It is indeed very horrifying that they put a male and female together in the same room and I was lucky that the male had no bad intentions. I will never choose ISH again for this extremely bad experience. Also, the women's toilet locks are unreliable and I nearly got locked in one of the cubicles!! I read other reviews and another guest mentioned the same thing. Very unpleasant visit indeed.
優點: The staff at Mccarren were fantastic. Check in was fast and efficient even though I was checking in at 2am. The room was clean and comfortable. The location is perfect and value for money is great compared to other hotels in the area.
缺點: The lighting is a little stark but this is a minor thing...very minor!