brand new hotel, modern, quiet, good size room with sofa bed for kids, separate little room for the toilet was a nice feature a bit of a walk for small kids to the tourist attractions, no info on hotel services/facilities in the room, curtains did not completely block outside light, windows do not open
The style of the room, well designed and clean.
Quietness and space See copy of my e-mail sent to guest relations@ accor
Very clean and comfortable room Luxurious bathroom and nice shower Great views Good value for money Location is a bit hard to find Expensive breakfast
Although not enthusiastically, I liked the gym. The personnel at the counter. They were cold and not very helpful when I explain that whenever they charge a customer's credit card they should inform the customer first.
The location and the staff
Nice new hotel. The restuarant and its staff were excellent One of the front desk clerks was not very friendly or helpful when asking about things to see and places to go in the area. Really was one reason when ended our trip a day early
Construction area nearby
The hotel is very well located, is silent, clean, is possible open the window, the rooms have very nice colours and they are comfortable.The hotel staff is very professional. I like everything
Room excellent as everything new when I stayed Close to centre so handy for walks etc TV was flat panel etc which looked great but the reception was very poor so most channels were very fuzzy - virtually no entertainment channels in English just the usual news/business. Key card did not work initially but this seemed to be a teething problem which was resolved quickly
spacious room, friendly staff,excellent restaurant, great location,good value, efficient front desk not applicable
Hotel Francais has a nice bistro downstairs where you can eat till late. The complimentary breakfast was very good, with fresh fruit and pastries. Some noise in the night, think in the front of the building it's worse than at the back. I stayed at the back and I heard it as well. They seemed to think it was the street cleaners or builders on the square.
Being right at the centre of the city of Luxembourg. It was supposed to have Wi-Fi connection all over the hotel. Well, not in our room, on the fourth floor.
fabulous central location, clean comfortable rooms and good value for the money.
It was nice and homely, very central and nice to sit outside for a drink.
The Hotel was in a good location, within walking distance of the sites I most wanted to see. The staff was helpful. I was disappointed that parking was not on premises. It was a little too far away for us.
Excellent location. Nice staff. Breakfast included. The small shower, but that would have been ok if the shower head had not been broken and spraying water everywhere - the floor was soaked.
Good location, very friendly, lovely breakfast and good atmosphere Room facing square with curtains that did not block out lights that were on all night, illuminating room. Also early morning delivery trucks from 6am.
Comfortable room, great location. My room faced onto the main square, right over the restaurant and was noisy at times.
Centrally located in the old city, on a plaza. In easy walking distance to many shops and restaurants. Had dinner at the restaurant which was very good. Happened to hit a hot day, and since the hotel does not have air conditioning, it was a bit uncomfortable in the room.
Very reasonably priced and a decent value for money restaurant. Only the "smoking" bar was open for dinner with noisy modern rave music. Not possible to eat in a non smoking area or restaurant.
Walking distance from airport Breakfast was expensive,and not very good
Very near the airport, comfortable and reasonably priced. Breakfast was good but expensive Car park was a mess and difficult to use because of road works
Great breakfast, plenty of free parking, less than 1 minute from the highway (and airport, for that matter), view on cargo airplanes, wonderful NH shampoo and shower gel.
The Hotel facility It's quite far away from the center. It suits for people who have a relaxing trip, not a sightseeing tour. It takes almost 30 min to center
Fantastic room so amazing offer. Bicycles seemed a problem when we checked in. They found somewhere but it was the only hotel in the holiday that this happened.
Cleanlines and service, good resturance
I've been staying at the NH Luxemburg for the past 8 months while working in Luxemburg and waiting for my house to finish. It's very close to work but so are others, like the Ibis. Don't know what that's like but I keep coming back to the NH because the rooms are so nice and the beds so comfortable. This hotel is walking (!) distance from tiny Luxemburg airport. Beware of getting a room on the airport side. The (propellor) plane engines are a deep rumble which are disturbing. The food at the hotel is 10-15 euro a course with wine starting at 4.50 a glass. None of it is very good and you need to have a car if you want to eat somewhere else. There are no fitness facilities or near the airport any running/walking possibilities (middle of a business park/airport area without sidewalks)
fine breakfast 2 nights there was much noise until 2am; 20 minutes from the city centre by bus
What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key. What I liked? nothing actually - first of all staff - when I arrived there, maybe due to my nationality, even though I gave my credit card, they asked me cash guarantee, which I never had this issue in any other hotel. Second - the room is decent, but not for 4 starts as is quoted, I rather say 2, 5 stars. I think the bathroom is done like 20 years ago, really old fashion. Thirdly - cleaning of the room - you could see hair all over the place in the bathroom, which is not nice at all. As well you could see hair in the food in the morning - omelette's. Fourthly - I had in my reservation - free mini bar during the weekend, but the mini bar was so free, that even was locked with the key.
The rooms are very spartan, but this is the norm for Luxembourg. I booked a double room as a single traveler because I like a large bed. Unfortunately, it consisted of two narrow twin beds. None of the lights by the bed worked, due to burnt out light bulbs, so it wasn't possible to read.
the smell of pizza's trough the whole building the smell of pizza's trough the whole building. the location is in a doubtful area.
Since Lux is a small city, the location of the hotel is within 1 km from the city centre and less than 10 min from the train and bus station. The staff was nice and helpful.
I mainly needed a good place to sleep before an interview. The room I had was quiet, well heated and the bed was reasonably comfortable, so it net well my expectations. Room was small, but I only stayed for one night and didn't mind.
Clean, bathroom renovated, friendly staff, generally good value for money, in centre of town, close to airport bus and train station Location in red light district, literally between two night clubs , room itself a little run down
We thought the dining room was beautiful Very convenient to the Rail Station No lift, and we were on the 4th floor, both seniors!! No-one around when we checked out at 6.30am
Hotel is in sex-shops and bars neighbourhood No arconditioning even not for a very hot day!!! No internetposibility
central area needs a bit of refurbishment, but otherwise was fine
The hotel itself is OK, but: there is a disco in the vicinity, and it was practically impossible to sleep in 2 nights out of the four!
It would have beeb nice if the staff could speak and understand english.
Private garage to park The hotel is above or opposite a night club which does not quiet down until 4.30am then woken at 6:30 by bin men.2 hours sleep!
Rooms were neat and clean, close to railway station and convenient. I would happily recommend them
The best feature of the hotel for us was its proximity to the railway station. We were also impressed that the hotel staff we talked with spoke perfect English. The neighborhood the hotel was in was not our favourite, but it was not too bad. We felt safe when we were in the area, although even safer when we were in the downtown area.
Staff were sooo kind to me! And they trusted me by giving me the hotel keys at night :)
I had contact with several members of their staff and they were all extremely friendly and helpful. Very pleasant to deal with. There is a bar attached to the hotel and it was quite noisy until about 2am. This wasn't a problem for me, but would be for any guests that like to get to bed early or have small children
convenient location in regard of my meeting it is located nearby facilities which in the evening are somewhat noisy
Clean room and a WiFi that worked flawlessly Strong smell of cigarette smoke, and a flooring that squeaked as we walked. The hotel is on top of a bar and can be a little noisy at times
Simple but clean. Good location. Free WiFi is very nice.
Very near the train station. Staff helpful and efficient. All facilities up-to-date, very clean, and mostly effective (eg the shower worked well and also did not leak on to the bathroom floor, but the listed BBC channels on the TV were not working). 1. The street noise until 1-2 am (drunks) and from 6 am (the garbage people) 2. Unable to connect to the advertised Wifi 3. Some staff spoke no English, which was no problem for me as they all spoke French, but could be problematic for others.
Great location to go to the city or any where else in Luxembourg This hotel is the room only, there's nothing else in it. Other facilities are nearby but not in the hotel which is small, although the rooms are ok in size.
the kindness of reception staff, the quality of breakfast, the opportunity of upgrading my room for free the lack of parking hotel places, the fact that they withdrawed the total amount of payment after booking
Excellent , helpful staff, with lovely welcome, good clean room, excellent value
The hotel was small and therefore perfectly intimate. It was plush but not stuffy. There was plenty of space in the bedroom, including ample cupboards. It was great to be able to park (short term) directly outside the front door. The bathroom shower head offered many positions but was leaking - but we still got wet - so no real problem! We were hungry when we came back to the hotel on Friday evening and although there were snacks available in the room, we fancied something a little more substantial but there was nothing on offer. But it was after 10pm (maybe 11pm?) so we walked to the nearby Pizza restaurant, which was fine (and delicious!)
Very nice staff, willing to help anytime. The hotel is small, was just a good choice for staying for our traveling around Benelux. The room has a little kitchen, but there are no pots and cups to make even a cup of coffee. We got only one water glass per room even cleaning mate didn`t realize it after first cleaning.
Price, location Terrible traffic noise through the windows - and one window could not be shut.
Nice staff, comfortable room, parking
Just a short fifteen minute walk to the center of town. Lovely staff, clean rooms, decent breakfast. I would stay again.
friendly and helpful staff handle of the window was broken, servicemen was needed to close it at all, dirty curtain, noisy street, small TV at a less than optimal location, they take away used towels and plastic cups instead of leaving it
Be careful with their offered parking ... you need to be driving a mini in order to utilize it. This said, there is lots of parkign in the area on the street.
The location was good as it was 15 min walk to the city Center Rooms were smaller than I expected...
location to my needs Bad beds and no air con
clean and smart good food and menus quiet location reasonable price
Comfortable clean room ... breakfast no elevator to 2nd floor
the restaurant was under construction
very nice location (health resort), a lot of nice nature around, very comfortable family hotel with friendly and helpful staff, internet caffee available, very nice furnited room
Good value and easy to find from motorway,easy walk to town centre excellent breakfast and plenty parking
Great internet for free, very basic accomodation but great price bathroom
ideal place for overnight stop
Convenience to town & restaurants, access to motorway. food & service great No air conditioning and heat in bedrooms oppressive. on our visit 34c outside & worse inside!! Unable to open safely ground floor for security reasons.windows should tilt instead of open wide
The outside restaurant was pleasant and secluded There were no rugs on the floor in the bedrooms. The beds were not comfortable.
the indoor swimming pool was not convenient for small kids
I have found the services I expected. This Hotel is pleasant
had a lovely time staying at this hotel.had spent my frist night in the hilton just up the road and the alvisse parc hotel was so so much better on all things eg the cost of food & drink was so much cheaper,the staff were much more helpfull and the whole style of the hotel was much better than the hilton that cost for one night the same as our whole 3 days at the alvisse parc .we were there for the world cup of food(so we know the bussness well)its on again in 4yrs so it will be this hotel we will be staying at
The car park was extensive and free. The hotel was in the middle of refurbishment which hadn't been mentioned when we booked.
The local is rather quite; Personnel is supportive. Good restaurant. Internet access is too expensive, a today's service that should be for free. No air-conditioning in the room. Too much noise coming from outside.
All of your staff were pleasant, polite and very helpful. There was also plenty of free car parking. Only ten minutes from the city centre by car. You have a bus service just outside the hotel. Dining room and waiting staff are excellent. The food was adequately cooked but a little slow arriving. Your hotel is generally very good although parts of the interior were showing their age
Nice environment, good logistics 4-star hotel ut the furniture is quite old, the staff could improve
Quiet Mid-renovation. First room given smelled. Poor in room facilities, poor service in restaurant. Defintately not a 4 star hotel.
The facilities (room, swimming pool, bar, breakfast) were good, and the staff were pleasant. The hotel has a spacious reception area, and is in an accessible location. The facilities provided good value for money. Hard mattresses and only one pillow per person, resulting in an uncomfortable night's sleep. An over-crowded breakfast room, meaning that we had to eat breakfast in the (rather noisy from the TV) bar. No spare towels by the pool.
Hotel is well placed for Luxembourg city. We enjoyed our meal in the recently redecorated restaurant. There is a large car park.
The power shower. The shower being in full view of the whole room.
It is the best hotel in Luxembourg, a bit less central than the Royal but close nevertheless and newer/nicer. Nothing to report
Very new hotel only opened in Feb 2008. Shower is great all glass in part of the bedroom. Lovely TV, bed and decor. Free mini bar was a nice touch although it only contained soft drinks. Breakfast at €30 was extreme so we did no bother.
This is a great hotell, situated just "above" the Grund in Lux. City, with a fabolous view to the Old Town ++. Our price (weekend-price) did not include breakfast, which is rather expensive (EUR 30/pers) at the hotel - however, there are lots of cafés in the old town. The rooms are nice and fresh (even with an espresso-machine, and free mini-bar (non-alcoholic)). if you want to stay just in the midle of the old town, this hotel might be a bit too far away, however, it felt very central.
I liked the panoramic view of Luxembourg Slow service
The room was outstanding. Lots of nice amenities and attention to details (bathrobes, coffeemaker, flower, L'Occitane soaps, excellent shower) and the design was spacious, original, funky and modern yet warm and comfortable. Wifi should be included. Shower leaked out onto the floor due to design flaw/bad seal. No easy garage access. Room should have radio alarm clock with iPod plugin.
Spacious room I called them at 22 h and nobody was ready to pick up my shirts and deliver in the morning about 8 30 am, ironed.
Most comfortable bed ever. Wonderful shower Needs more English language TV channels
The beds and linens were outstanding, as was the proximity to the lower town and casements Boch. Walking down by the river provided wonderful atmosphere. The complimentary (non alcoholic) beverages in the minibar were a very welcome touch that we enjoyed!
Space and decoration of rooms
The location was perfect. The staff were very helpful and friendly. We received a free room upgrade when we arrived to an executive suite which was very nice, the room had everything we needed including fluffy robes and slippers. We were initially worried when we arrived, that the Hotel seemed very posh and we had arrived on a motorbike as we were touring round parts of Europe on our holiday. We thought the Hotel may not appreciate us arriving outside on a bike with all our outdoor gear on. However this was not the case and the staff were very courteous and helpful. The Breakfast was very enjoyable and served in a lovely room. I would definately recommend this hotel to others and I would recommend a weekend stay in Luxembourg it was so enjoyable.
The quality of the breakfast That the restaurant in the Hotel was closed:
The staff was excellent! It was a very classy hotel.
Excellent 5 star hotel. Perfectly located near the center of town.
Ubicacion no food at the bar lounge
Large room with a very comfortable bed, with terrace. Bathroom excellent with great amenitiies. Breakfast was lovely. Price of drinks in the piano bar was a little on the expensive side - even for a 5 star hotel!
Service and staff were as you would expect from a five star hotel. We were contacted by the hotel when we booked to ensure all our requirements would be met, and they were.
The hotel was really nice! Everything was nicely organized, staff was polite and very friendly, the spa was well maintained and clean. Breakfast also very good.We enjoyed our stay very much!
most of the staff members were very nice!
The room was big (much bigger than I even hoped) and the king sized bed was AWESOME! Room was also very quiet, which means the walls were sufficiently thick. The room was sterile. The bathroom was large, but there was no method or madness to the space itself. The TVs were old and need to be updated (the one in the bedroom didn't work; thankfully the one in the living room did).
Although it is out of town, there is a shuttle. The hotel is perhaps a bit tired and in need of an update, but the value is nevertheless superb for the price. The breakfast, included, is first rate.
I had Flemish asparagus in your restaurant and it may be the best prepared asparagus I have ever eaten. The breakfast was good. Staff very friendly and helpful. Bus very convenient. Hotel excellent value - would stay there again and would highly recommend. We had to take cab to airport because hotel van was busy.
Good location on the hill side close to the town. Good swimming pool
staff extremely service oriented, pleasant and childfriendly
swimming pool and sauna the location of hair dryer in the bathroom is unpractical.
Swimming pool and delicious breakfast The clealiness of the room. It was not mentioned that when you obtain a reduction for the price of the room, the cleanliness will follow.
We were given a suite, which was a nice surprise. Very nice breakfast, when it is included in the price. Our bathroom was dirty and we had to call to have it cleaned upon check in. Although it was a treat to be given a suite, the room was in great need of an overhaul.
Good breakfast. Old fashioned hotel built in 1985 (looks like in scary movies). Awful shower. Internet is for money only, it is nonsense nowadays. Not a 5* hotel, it is rather very average 4*.
It feels like staff members have financial targets to achieve before customer service
excellent (small) pool & gym facilities for hotel, free parking, quiet, fantastic breakfast, decent room size, decoration, light, curtains, 2 comfy armchairs, table, desk extremely soft bed (never seen a softer bed in any hotel), no wall sockets for laptop at desk or telephone charger next to the bed (only one at the window or you have to pull furniture from the wall to reach one near the desk... very inconvenient). A noisy buzzing kind of speaker (alarm speaker system?) on the side of the bed - quite disturbing at night. No ventilation at all in bathroom/toilet area (there's a vent but no airflow at all). No Toilet brush. Extremely expensive internet (10 euro 1hr, 17 euro 24hr) and troublesome to have to buy a password at reception each time you want to use it (unless you buy multiple days or week package on day 1). No complementary still water bottle, water in minibar and placed on table 6+ euro
excellent service in a quiet place no to far to the city
Great design, comfortable room. There was forbidden to eat or drink in the room.
This is not a hotel. But it sure is a 5 star sports complex with superb facilities. It is less than 10 mins away from airport by taxi (eur25). There is no aircondition in the room. However the room has all the necessary amenities. Breakfast was also good. I paid eur87 per night - excellent value. D'Coque is not far from city centre - by bus for a mere eur1.50 and taxi eur10. No wireless facility in the room.
Free internet connexion should be considered as basic need of any traveller (I need it much more than TV).
The hotel is in a sports center with swimming pool / sauna and all kind of relaxation and sport facilities. Out of the city center so you avoid the noise but still very near and well served with buses. The rooms are big and with high ceilings. The bathroom is spacious, functional and comfortable. Free WiFi in the whole sports center. Breakfast could be better.
Quiet, access to the Spa and swimming pool
Excellent sports facilities and La Perla cafeteria. Beautiful location.
The staff cleared my debt as I forgot to pay. They were very nice about this and generally helpful. The sauna staff too were clear about the fcilities
Good location in the middle of Kirchberg just meters from the eu commission, European Court or Eurocontrol. Also, imagine a hotel with its own Olympic size pool(s) - as it is attached to the Luxemburg sports center D'Coque, which can be used for free (at least one time...). Unlike other hotels, they charge for Wifi just 5eur for 24h. However, not for the one how needs a bar or other "fancy" amenities. For all others who need to be in the area its a really good value.
It was very clean and the room was very nice. The staff was very helpful. I paid for internet but I rarely connected from my room. I had to go to TV room in order to connect..
It is close to a bus route to the centre of Luxembourg. The room was a long walk (maybe 500 meters) through a labyrinth of concrete underground tunnels to reception. The room was cold as a refrigerator when we arrived. The bed had a lot of hair in it, so maybe the sheets weren't changed. It was impossible to get to the breakfast room with a baby stroller, so we had to wait for staff to let us through the multitude of secure gates to a lift. There are big pools and a sauna area (not included). But the wrist entrance passes to the sauna didn't work, and the sauna reception is not visible from the sauna entrance, so we had to wait, or walk 200 meters back to hotel reception. So we pressed a button for a horribly noisy alarm, which annoyed staff.
Comfortable bed and room. Close to the Philharmonie which was reason for stay Room was too hot and the airconditioning for whole hotel had been switched to warm ready for winter. Staff informed me that the airconditioning could not be controlled in individual rooms. Too noisy to leave windows open as construction site surrounding hotel.
the bed was the best was very confortable paying of internet
The lobby staff was efficient but bar staff in the evening overworked. Only one person on serving, at the cash desk and clearing, washing and cleaning I bought a 20 euro card for internet that did not work because the signal was too weak. I told the front desk but nothing changed. The card was useless
Nothing really. A hotel without a soul. If you are tired of live and looking for the most boring hotel, this would be the place to stay for your holiday.
We were on the 7th floor and the water didn't run well.
The rooms were big and the beds were big. We also had dinner at the hotel and it was very good. Well the hotel was a bit far from the city. I wish there was a shuttle to and from the city center.
Confortable room Adsl web connection in the room only available through wifi, please provide cable connection as well (in case something goes wrong with the wifi in one's computer as was my case) Lack of exercise facilities
Friendly staff and good beds, spacious rooms with a sofa to relax There was no aircon and the rooms where very warm, considering there's construction ongoing you won't open your window as you'll wake-up at 7AM from the drilling noise.
Nice rooms, close to the concert hall (Coque) where we went later. Restaurant with good dishes and reasonable price. Staff was not really friendly.
It's close to the Jean Monnet building The entrance to the hotel is not easy to find!
Great hotel for the money we paid. The location was very convenient and we did not feel it was an insecure area. Breakfast buffet was basic but good. The room was small but clean and it was possible to get a hairdryer at the reception. The staff was very attentive. We would definitely recommend this hotel for a short stay. Nothing really.
Very convenient location. Noisy with windows open. Good to have ventilation and sound insulation. WiFi arrangement good but not very flexible (no feedback on time remaining). Shower not hot at peak times.
Comfortable bed, situated near to the train station. Size of the bed too big for such a small room. Table too small. Bath room not well cleaned. Situated in the milieu of prostitution, therefore a lot of noise coming from the street.
Location on 10 minutes walking distance from the city center. General apearance of the hotel was a little less than we are used from a Mercure, but the location and fair price (79 in our case) make up for that. Bigger (particular longer) cars cannot park in the hotel garage, a public garage is on a few minutes walking distance.
Comfortable bed Small rooms! Almost no space next to the bed, I stayed only one night, which was ok, but otherwise claustrophobic to stay for longer time...
its close to the trainstation, not far from the city center the breakfast was not worth the price, the shower was dirty when we arrived
I use this place to tell the reason about my stay in this hotel: we chose this hotel because it's got a good combination of price, location and reputation, i.e., other people's reviews.
The staff were very helpful. The location is very central. The rooms are tiny. Very limited international tv channels.
My room, particularly the bed, smelled of cigarette smoke. I always request a non-smoking room so I found this disappointing.
staff not very friendly and competent. gave us first a room which was not cleaned. Did not even appologize for that but gave a replacement without any problem.
good food and drink, convenient location for my client Room was smelly (damp) and radiator had to be bled. Rooms remind me of student accomodation - very basic beds and few facilities.
Very good restaurant. Road noise.
Very nice service personnel. Very good food. Nice room. The family room could be a bit bigger.It was not possible to book a 4 persons bedroom on the internet.
Very nice, new and clean hotel, bright room and comfort euipment. NO
The food was extremely poor quality with not a lot of choice for a very high price. We stayed there as there was a micobrewery in the hotel, unfortunately the beer was of a poor standard and there was no where else to go.
Easy to boopk, close to where I needed to be, with a friendly atmosphere and good local food and drink. Road noise.
The restaurant - own brewed beer The room is a bit simple
The beer, food and the professionalism of the staff. I'll definitely stay there again. No.
Terrific restaurant, nice breakfast room.
Very friendly staff, great value, modern design Lack of English outside of front desk
Everything was OK, no complaints
excellent view over the city parking place very expensive, even if there was no lack of space (more expensive than in Venice (IT)!)
The location and the atmosphere of the hotel. We needed to ask the staff questions on matters that they should have just informed us. Also, we booked a executive room with access to the lounge which never opened. After searching for an answer to our question, the staff told us to go upstairs to the bar area and they would do something for us. Overall, we were very disappointed in the customer service and the hotel not fulfilling what they had offered.
Very modern hotel, good furniture; good breakfast. Sightseeing bus stops in front of hotel. Expensive public parking; rather long walk to down town area.
Location is very good with great view to the city (if you can get a room overlooking the city center). Very helpful and plesant staff. Very comfortable beds, with a choice of pillow type. The 4euros/hour internet service is somehow expensive. If you don't include breakfast in your reservation then it is difficult to get a coffee in the morning (no bar service). In addition, the 20euros charge for breakfast is on the expensive side.
Relatively new Awful standards, cheap fixtures, cutting corners on everything from in room coffee to linens, more like a budget hotel
Comfortable spacious room, impeccable cleanliness, great location for European institutions Sterile modernist decor and bright, undimmable lights may not be to everyone's liking. Limited TV offer - especially for international guests.
The hotel is very new, and therefore in good order, clean, well- presented and with very well furnished bedrooms - the bed was one of the biggest I'd ever seen, and extremely comfortable, and the bathroom was excellent. Of the hotels in the conference district this is probably the best positioned, because it backs directly onto the old fort giving a traffic-free pedestrian route into the town. The pre-opening room rate was a bargain. The conference district is utterly soulless and often very empty; as a new hotel it is still finding its feet and some things were not well done - for example we noted that the sauna was not on all day, so asked at reception for it to be hot by 8am, and it wasn't done. The bars and restaurants were completely empty, though the staff were attentive, but it wasn't particularly comfortable for the leisure traveller.
convenience & comfort
Beautiful big room. Everything was new and clean. Hotel staff was friendly. Breadfast merely acceptable. Next parking garage was not functioning, the next one closing earlier (theoretically at 12 pm, but at 11.55 pm it was already closed). The hotel is near the city centre but actually in the outsides being the sorroundings for me not really cheerful and inviting. Did I have know where it is exactIy, would I have not booked the hotel.
Hotel was very comfortable and the Bar attached to both hotels in the complex is very good. The architecture and layout is somewhat soul-less but it is a functional hotel at a reasonable price and not too far from city centre. Sould-less architecture and layout and somewhat steep parking charges.
The bed was very comfortable and the room clean There were no tea and coffee facilities in the room
Comfort and the breakfast.
Excellant breakfast in restuarant on premises. Good value for the economy traveler. Close to city center, within walking distance to most tourist spots. Very convenient place to stay.
The room was spacious and light. Excellent value for money. Rooms are not always available on time as check in and check out times are the same.
Cheerful and helpful staff No
Close to the centre staff not very helpful
The hotel as well located in a walking distance to the city center. There was good parking facility. The reception was well maintained andd the stuff friendful and helpful. The room was clean, cosy and quiet. Breakfast was plentiful and tasty. -
Walking distance to the centre, one of the best economic hotels i've been breakfast is madly expensive, I just walked a few metres and had a much cheaper one in the first bar.
The room was decorated in warm tones, with a comfortable bed. The hotel has wi-fi, but one has to pay €7 an hour to use it, which seems excessive. The TV had many channels, but almost all were in German.
No hassle No
Staff spoke English, rooms were air-conditioned and well appointed. Parking is limited but was always available when I needed it (but lot was full in the morning). Nearby construction often blocked roads temporarily.
Style and comfort of hotel
Immediate and excellent service by the Housekeeping and Room service personnel. The receptionists need to provide proactive details of tours (like the city tour) to hotel guests who ask for them, such as the closest place to catch the Tourist bus, sell the bus tickets, etc. Currently all that they say is 'go to the tourist information centre in the city'.
The bed is excellent, and the room is large. The price was 130 including breakfast and parking, as well as large comfort room and excellent bar. I would say this could worth like Westin, Hyatt, or any this kind of high class hotel, which price from 200-400. So if you find the price of this hotel is below 140, this should be your option in Luxembourg. Unfortunately, this hotel is little bit far from the city center, at least it might be difficult to walk from the railway station. And the hotel is located in the center of business center, so if the season is like business season when some event would be hold, the price might become very high and the stay not so comfortable, I would guess.
Excellent staff, architecture, comfort, small and quiet. WiFi not accessible on top floor.
Great room, comfortable bed Priced for eurocrats, not a good value even at steep discounted rates due to location.
Very quite None