優點: I've been coming to Sydney my whole life, and always wanted to stay somewhere with a harbour view. (Family lives way out of town.) This was the ultimate harbour experience, waking up to the sunrise over the Sydney Opera House is something I will never forget. Spent more time in a hotel room than in any other, just watching the view.
Staff were friendly and very accommodating without being either sycophantic or condascending, top job all round.
優點: Excellent location
Clean and comfortable rooms
缺點: Room service was ok, but not great tasting
Movies list was limited
優點: Fabulous buffet breakfast
優點: We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it.
Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room.
As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations.
Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table.
Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.
缺點: Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive Lounge and perhaps complementary barista coffee at the lounge and Glass restaurant for loyal top tier Hilton members.
優點: We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options.
Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app.
Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.
缺點: Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline.
Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning.
Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.
優點: Location was outstanding. The buffet breakfast was good too.
缺點: Requested new pillows from the front desk and they forgot about it. Rooms are a bit dated.
優點: Room was comfortable, clean and good size. Breakfast buffet was excellent it was included in my nightly rate. Had the seafood buffet as well which was good. Lobby bar has good ambience. Happy hour 4-6pm at Meat & Co good value. Some nice extra touches like weight scale in the bathroom, suit brush and shoe horn in cupboard. Good size desk and seat under the window a nice touch.
缺點: Check in quite slow even though I had priority check in. Restaurant Opera for seafood buffet dinner told there was two sittings but after electing to do second sitting it didn't seem to actually be policed. Coffee should be included in the buffet price. No USB sockets. Clunky TV menu and interface.
缺點: Room was clean but décor very dated and not upper market as you would expect for the amount of money paid ($370 for the night) and the Stamford name. The 3 nights prior to my stay at the Stamford I had stayed at the International Hotel in Wagga and it was more modern and elegant than the Stamford and was about 1/3 of the price. I know Wagga is out in the country, but still, the value for money for the room at the Stamford was just very poor. Hi-Speed WiFi should be free as part of the room cost and there should be more charging points for devices and more power points. Larger LED screen on the wall. Remove the cupboards that house the TVs as they are a waste of space.
優點: Really enjoyed my stay here. Impressive staff.
Really went out of their way to check me in early and effort was made for me with options.
Lovely modern spacious apartment. Nice facilities, comfy bed, tasteful furniture and beautiful views with large fully opening window. Excellent location.
缺點: Some apartments share a main entry before your private door, other apartment occupants can be slightly noisy entering and exiting this main door. But nothing too major.