愛丁堡機場租車

優點： The car worked and was cheap.

缺點： Drop off and pick up was incredibly slow, the shuttle runs like once an hour and the staff is in no hurry either. Literally took me 90 min to pick up and drop off, and there were no lines to wait in. If it weren't for the incredibly cheap rates, there's no way this place would be in business. The service was really lacking, the rental office looks like an old shed, and the staff is dishonest, trying to charge you for "damage" to the vehicle that clearly was there when you picked up the car. Definitely not worth the hassle to save a few bucks.

Hidden charges

缺點： This is a bait and switch operation that hits you with a laundry list of hidden charges once you arrive. My final price was twice the quoted price. I could have rented in airport from a top shelf company for the same price in the end. This is a scam. Run away

We did not get the type of car we ordered

優點： Not much

缺點： The location--(non)ease of getting to rental site; the attitude of the clerk; the unavailability of the type vehicle we thought we had ordered; the flat tire on the car when it was brought to us, the gigantic extra cost to get another vehicle; the non-working GPS we paid dearly for, the cavalier treatment we got when we asked for adjustment for the GPS, etc, etc. The only grace, if you can call it that, is that we were not the only disgruntled customers in line when we returned the car.

All around bad

優點： I couldn't find the office or where to pick up the car. The address given in the confirmation led me to a place where we were told easirent was no longer located. When I tried to call multiple times, nobody answered the phone. I finally just gave up and rented from another servicer/company.

缺點： The whole experience.

Very shady operation

優點： The car was fine.

缺點： The shuttle was hard to find. A location was provided, but no directions. The office was located in a dirt lot in an industrial zone. They attempted to sell me very expensive insurance. When I asked for a receipt after dropping off the car, they told me to take a picture.

Nothing but a scam artist ripping off customers

優點： Basically nothing to like about these guys if I could give less then one stars I would. Kayak should drop these guys as a rental agent.

缺點： Pushy salesman that lie to you claiming that U.K. Laws changed and I am required to prove I have insurance coverage otherwise I have to pay for full coverage. A call to budget and avis after the fact proved that no law changed and they were sorry that that happened to us. And even when you say you want to return the car early they will not give you a refund on "any unused tire" as they said is in the terms and conditions which was never told to us on pick up. The pick up for both Scotland airports Edinburgh and Glasgow are off site a few miles away from the airport so you are in a the middle of a rundown lot and no way to go. They don't explain nor show you the full terms and conditions yet they just copy and paste your signature onto it. And when you call and talk to the customer service they hang up on you and say that all the managers have gone on a long weekend when there is not long weekend holiday that anyone knows about. My £91 booking I made ended up being £337. All because we had to but couldn't prove our credit cards or auto insurance policy had rental car insurance.

Drop off location terrified me

優點： Check up was very fast

缺點： Condition of drop off place was bad and the wrong drop off address which was provided by kayak would have caused me to miss the flight as I was fighting with time to locate the correct address

This place is miss leading

優點： There was not one positive I can say about this place

缺點： This place is listed as an EDI airport rental, it is not. After taking the shuttle to the rental center we were told that it’s not actually at the airport. I looked up the order and found a number to request a shuttle, I called 4 times, no one ever answered. I called an Uber, and during the 15-20 minute drive to their site. He told us to, “be cautious, these lads are very misleading.” Their rental center is a trailer in what looks like a junkyard. The inside of the building was filthy. My wife didn’t want to sit down because, the what looked like bed sheets they covered the couches were covered in old food. After waiting for 45 minutes to speak to the only representative working, they told me the type of car I requested was no longer available. He told me I needed to rent their Mercedes cause it’s all they had left. It was also going to be extra since it was an AMG. After 23 hours of traveling, I didn’t feel like arguing and took the car. We then got to coverage. We weren’t allowed to take the car off the lot without putting a £1500 deposit on our card or else take full coverage. Again, I was too tired to argue so I just took the coverage. From there, now in the dark, we got our car a hour and twenty minutes after arriving and got on the road. When we arrived at our destination the dome lights came on and I could see that this car had not been cleaned in quite a while, I then went to get the luggage out of the truck of the car and realized their were no AMG badges on the car. I went back in the car and noticed the AMG floor mats, confused I then opened the hood and looked at the engine block to find, again, there were no AMG badges. These are on ALL AMG’s. They put floor mats in the car and charged me more, assuming the driver wouldn’t notice. All in all, I book a $200 car and left paying $675. This place was unbelievable! Please remove them from your service so this doesn’t happen to another customer. Thank you, Adam

Scamsters with a rents at facade

優點： Bought in because it was cheap. I guess it was in all regards except price. On the plus side, we got a relatively new car with decent features. But the service was abysmal, and everything constructed to ding you with overcharges. I would consider walking before using them again.

缺點： Know when your first impression is that something is hinky? With Easirent, trust your instincts and flee. A business based on fraudulent charges and services wrapped in a car rental facade. Don’t trust them re: insurance, car condition, or even refueling policy. They invented damages on return and refused me any paperwork when I would not sign an acknowledgment of responsibility. I honestly suspect that the vandalized the car while “inspecting” it on return. They trumped up a $250 damage charge that remains in dispute.

Worst car hiring experience- warn others away

缺點： The address was wrong, we got a taxi to the first address and when we were told buy the company there they had moved. We attempted to hail a taxi and failed as we were stranded in an industrial park. We rang Easirent and explained. We asked to be collected from the area as it was not far to drive (8 mins) but too far with bags, they refused and told us to get a shuttle back to the airport and then get another shuttle bus to them. When we finally arrived there was 3 staff at the counter having a laugh over how hungover they were feeling from the night before. No one apologized for sending us to the wrong area or tried to reimburse us for getting a taxi out there. Instead they went on to double the price we had already paid, we paid €63 online and then we’re asked for another €30 as I was under 25years, and then €35 for insurance not including tyres and windscreen or €41 full cover. As we were only taking the car for one evening I opted for the first cover, already annoyed at the hidden costs not highlighted when ordering online. It took over an hour in waiting time for them to clean the car even though it was already ordered. When we dropped it back the next morning because I had not bought the more expensive insurance they tried to force us to buy a new front tyre. There was a mark on the front tyre that one of the employees was sugggesting was a split in the tyre. We couldn’t believe he was trying to get even more money out of us, and at this stage were outraged by our entire experience wit them. When the manager came over to see what was wrong he went to check the tyre and agreed that we could not be charged, it was a mark on the tyre. There was no damage caused. The whole experience was awful. I would never recommend anyone to go there. I would say if you do, take a photograph of every inch of the car before you leave to help cover yourself.

Not good

優點： Was just getting a car for a day and sat at the airport for over an hour waiting for a shuttle and just gave up waiting as it was snowing and cold outside

Bad experience

優點： Nothing

缺點： Price of insurance, and insurance terms (if you have a small scratch, you will pay full excess liability) Office is far from airport (I lost 1 hour when picking up and 1 hour returning ) Shuttle stop is in the street and expose to the bad weather Car was short of windscreen wash and it was frozen as well ( not using proper liquid)

Insurance scam, stay away!

優點： Nothing

缺點： 1) The rental site is off airport, rather than being with all other major rental car companies. 2) Despite the fact that we had purchase a very comprehensive insurance plan through Kayak, we had to purchase their insurance. There was no other option other than cancelling the agreement. I canceled the agreement and rented elsewhere.

Terrible pick up, easy drop off.

優點： Car itself was fine. Drop off easy

缺點： Had to upgrade as car advertised for 7, couldn't fit 6. Lots of add ons so price deceptive. Long wait outside. Cars not ready on arrival

優點： The price was very affordable.

缺點： The wait time to pick up our car was about an hour. They tried to scare us into buying their insurance even though we said our credit card company insures rental cars up to the full value of the car. We booked two car rentals because 6 of us were traveling together. The car I paid for had no problems with returning the car. However, the car that my friend paid for - the employees gave him a hard time over a scratch (very hard to see) that he definitely did not put on the car. After explaining that he had no problems with the car and did not put the scratch on it, and that the person reviewing the car before we drove it away probably didn't mark it down (because it was hard to see), the employees made him feel like it was his fault, saying he should've made the car reviewer document every single, little scratch on the car because he chose to opt out of the company's insurance. As it might be expected, this was not a great ending to a great trip.

缺點： Picking up at this rental facility is pretty nightmare-ish. Don't rent from this location unless you have plenty of time that day. It took some people over an hour to get their car. People were driving up dropping off cars and then they had to be vacuumed, washed and immediately rented out again. The poor employees looked so harried. Car and all that was good though.

Horrible

優點： Notthing

缺點： I was really upset with this company, I can`t rent a car and this change all my plans. When I arrive there the category which I was rent was unavailable, just there was cars more expensive. They want sell a car more expensive, not to mention the absurd value they were charging as deposit, 1500.00 pounds different from other companies that only make a temporary deposit around 200 pounds. With such a high value, my card would not have enough limit in my country's currency to rent a car. I lost my money doing Allianz insurance and it really made me very upset, I would like to receive a refund for the insurance NOT USED. The office is so small and crowded

優點： There is a cree bus that take you to the place of renting. Easy drop off.

缺點： That they put a price and then they add a crazy amount of money for a insurance, and other things. In your website was saying that it was 17£ per a day and a half and it end up being 94... That is shameful and scandalous.

Add on fees and ridiculous wait

優點： The car was fine

缺點： We waited no less than 90 minutes to get the car even though we had a reservation. They also made a skirt collision damage waiver even though I tried to decline because my credit card provides for it.

Don't choose Easirent car rentals

優點： good car

缺點： The extra insurance - CDW - was added in spite of my insistence my US credit card covered it, they said show us the VISA card insurance policy - who carries that around with them? - I will in future. The Edinburgh manager has all the charm and friendliness usually associated with a nightclub doorman - if you don't like it you can cancel - great attitude! I suggest everyone reads the online reviews about this company - I wish I had. By the tIme you get through it is no cheaper than Avis or Europcar and they are airport based.

cheapest, but be advised

缺點： The car rental facility is not at the airport, you have to take a shuttle to the airport. From the time I arrived to pick up the car, I had to wait an hour before I received the car and could drive away. They also added a mandatory insurance plan which cost 10 or 20 pounds. When I said I did not want insurance, they said you are not allowed to decline, so factor that into the price (which still leaves it less than many others.) It is the least expensive, but this is why you are paying less.

優點： Hard working team, clean car.

缺點： Will make you pay minimum 50 Pounds extra for insurance, wait in line for a long time to be served. Feels very sketchy.

Garbage

優點： Nothing much

缺點： Over charged in an extreme way, massive wait times to check in, car had a check engine light on when received, wasn't properly cleaned before rental so my rental was delayed as they had to clean it.