優點: Fabulous 7 night stay, immaculately clean, well serviced, attention to detail. Central to everything. Highly recommend, hard to find fault except for the price of onsite food and bar but the Gin Happy Hour from 5-7 is amazing. The little touches were like a cherry on top. Best hotel experience I’ve had even at the “basic level”, in fact I can’t imagine what the higher end would have to make it better.
缺點: Cost of on site dinning/bar was a shock but I think that is just the Singapore standard.
優點: Executive lounge (although it does get very busy), spacious rooms, close to MRT and shopping.
缺點: Hotel needs a facelift (currently undergoing renovation), executive lounge does become quite crowded.
優點: Friendly, helpful staff; room was comfortable; outdoor pool was nice.
缺點: Lighting controls in the room looked impressive at first glance, but were actually not very practical in real-world use.
Temperature in both the (mens') sauna and steam room was completely inadequate (cold). When I flagged this to the spa receptionist she said this was they were both set at the maximum temperature allowed. If this is the case then either the maximum temperature allowed is too cold, of the facilities were not working correctly - I suspect the latter.
優點: Clean and comfortable. Green hotel promoting it very well.
缺點: Staff behavior not very friendly. Not much emphasis on Customer service.
I had asked for an iPhone charger as I had forgot - they had asked me to deposit the phone as their policy is not to give it to the room but they will have one charger that is used to charge everyone. So deposit the phone and collect it when done.
Did not supply utilities like tooth brush, ear buds, etc. I am a business traveller and expect these so I save from carrying them.