Good but with some room for improvement
Decor and overall presentation of the hotel are great, staff are very friendly and willing to help. I wish to particularly note the great job that bartender Orrin has done!
Noise from the nearby car park loudly announcing every bloody car entering and leave the car park was a lot more than just a nuisance. I know it has nothing to do with the hotel, but travellers should be aware of this. Also hotel could have done better replenishing room supplies – simple stuff like soap hasn't been replenished once, and during a week of stay coffee pods got replenished just once. For such a high ranking hotel this part could have done better.