| 星期一 | 00:00 - 23:59 |
| 星期二 | 00:00 - 23:59 |
| 星期三 | 00:00 - 23:59 |
| 星期四 | 00:00 - 23:59 |
| 星期五 | 00:00 - 23:59 |
| 星期六 | 00:00 - 23:59 |
| 星期日 | 00:00 - 23:59 |
優點： The Pick up phone went directly to ace. Super easy to connect.
缺點： I can't think of anything that could have made it better.
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缺點： Better explanation of Prepaid Fuel option and CDW cost.
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優點： Staff was amazing! Drop off was too easy. Ended up paying more then I expected, but wasn't that bad of a price. Would rent again!
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| 星期一 | 06:00 - 23:30 |
| 星期二 | 06:00 - 23:30 |
| 星期三 | 06:00 - 23:30 |
| 星期四 | 06:00 - 23:30 |
| 星期五 | 06:00 - 23:30 |
| 星期六 | 06:00 - 23:30 |
| 星期日 | 06:00 - 23:30 |
| 星期一 | 06:00 - 23:00 |
| 星期二 | 06:00 - 23:00 |
| 星期三 | 06:00 - 23:00 |
| 星期四 | 06:00 - 23:00 |
| 星期五 | 06:00 - 23:00 |
| 星期六 | 06:00 - 23:00 |
| 星期日 | 06:00 - 23:00 |
| 星期一 | 11:00 - 19:00 |
| 星期二 | 11:00 - 19:00 |
| 星期三 | 11:00 - 19:00 |
| 星期四 | 11:00 - 19:00 |
| 星期五 | 11:00 - 19:00 |
| 星期六 | 11:00 - 19:00 |
| 星期日 | 11:00 - 19:00 |
優點： No, it was not friendly at all cause no staffs are available to help. all stations are closed. no one is there. this is suck.
缺點： the staffs need to be there to assist the customers.
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缺點： We rented an SUV and were given a Kia Sorento. There was no luggage room and did not seat 7 people.
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優點： For this occasion, it worked excellent for us. I picked the vehicle up and was delighted with it's performance and gas mileage. It's got the power to easily maneuver thru traffic and the comfort was great. (Keep in mind I was traveling with two guys who are easily 6'3" in height and all then of our baggage and suitcases .... Yeah, if it worked for us it ca work for you!)
缺點： I picked this vehicle up from the airport at Terminal 2 in Mpls. I found the signage to get to the rental office difficult. Better signage would help a ton!! I think the problem is most customers are air travelers and if you are simply a local patron you do not get the signage direction that you would from inside the terminal. BTW: When returning a vehicle ... Holy Guacamole is that easy ... signage brings you right to the spot! More signage needs to direct you from outside of the car rental pickup!! Thanks for a great weekend!
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缺點： The pickup and drop off at the airport could have been better explained. Very hard to do when you didn't fly into the airport. No receipt at the end either or anyone else looking at the car to make sure it was all ok still.
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優點： The staff was friendly, drop off was very easy.
缺點： The desk agent did not explain very well that the Thrifty cars to choose from were under the Hertz signage, I wasted some time trying to locate the row with the Thrifty cars and there wasn't one for the car type that I rented. Also there was a delay getting out. There was only 1 exit booth open.
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優點： Both the manager and counter agent were very friendly, professional and helpful.
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優點： Car was in good shape and we didn’t wait very long to pick it up or drop it off
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優點： Responsive staff, addressed issue with original rented car (see next question)
缺點： The first car we were assigned (it was the only one available in our size) had a terrible stench of cigarettes. We had to go back to the counter and the staff promptly provided a new car, which was an upgrade from our original rental.
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缺點： Really awful staff for return. Rude and slow
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缺點： Total cost of the rental was doubled after factoring in gas purchase.
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缺點： I picked up the car. Check out was fine. Within 15 minutes of driving the car a dash light came on stay "key battery was low". I stopped at home to pick up luggage. When I returned the car would not start. Dask light said it did not recognize the key. After leaving car and removing back key I was able to get the car started. I called trifty and spoke to a service representative who told me to not shut off the car and return it to the airport rental agency. This is where it became odd. The trifty representative told me he would only be albe to hold a car for an hour after I told him I could make it back to the airport in an hour and 15 minutes. He then had the audacity to tell me I would be required to fill up the care within 10 miles of the rental agency. That is after he told me not to shut off the car. I believe it is considered unwise to fill up an automobile with the car running. I returned to car and subsquently every thing went well. The staff at the MSP airport were pleasant and helpful. I wish I could say the same about the phone service interaction.
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優點： The pick up and drop off people were really helpful.
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Minnesota trip
優點： It was easy to get from the terminal to the car rental agency. There was no line or wait in pick up and drop off with easy. The car handled wonderfully.
缺點： It was all good . I have no complaints.
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缺點： The interior was a bit shabby. At one point we had a low tire indicator light. That had us needing to go to a station for a pressure gauge and then inflate all the tires. This was probably because of the cold temps. However, this should have been done prior.
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缺點： The line was long, but went fairly fast. However, when I went out to the lot, the guy merely pointed in the general direction and said "any of those three cars" Then, when I had to leave the lot there were 3 or 4 cars ahead of me and it took forever for each one to be checked out before I could leave the lot. Too long of a wait.
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Overall ok expierence
優點： Counter representative was extremely nice. Also, the guy that checked out the car before driving off the lot noticed a tire pressure light on and helped me get the car exchanged to make sure I was safe.
缺點： The counter representative did not tell me any dollar amounts for the additional insurance. Then never went over all the changes that would be changed to my card for the rental.
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Good car, deceptive sales
優點： We had a good car, clean, easy pick-up
缺點： Agent charged me for full damage waiver even though I explicitly declined it. Got it refunded upon return but caused an unnecessary, unanticipated delay.
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優點： easy to pick up and drop off. friendly staff. knowledgable. will use again.
缺點： On check in they did not look over the car for dents, scratches etc..I made personal picture of a ding in the door for my records. Would like more detailed inspections for the check out process. Helpful on both parties
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Enterprise was Excellant!!!
優點： Fast, easy. The agent Rachel was so helpful and nice!! is rent from here anytime! We absolutely give it the highest rating. Other agency’s had long lines. We were done and in our vehicle in about 15 minutes. My reservation was canceled for unknown reason~ manager came out fixed it in minutes. We actually got a full size suv for $10 extra a day! We’re so happy with the whole experience. Thank you!!!!
缺點： Wish we had it for more days~ awesome SUV!
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Cindy, the nanager, was wonderful!
優點： Cindy went above and beyond! She had just closed when I arrived, locked up and systems shut down. She reopened, restarted the conputer system, and had me on my way in about 20 minutes! This trip was critical for business. Cindy was such a blessing, she saved the day for me!!
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Convenient
優點： The check-out was convenient. I got off the plane, walked across a street, checked-in at the counter, loaded the car with bags, and drove out of the airport. The drop off was even easier; I dropped off my family / luggage, pulled into a line of cars, and the attendant scanned the car. After that it was a two minute walk back to the terminal. In short, the process is slick.
缺點： The taxes at the MSP airport are absurd, but that seems to be the price of convenience.
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缺點： Desk was closed upon arrival and a sign said to call phone number with questions. Called but no one answered. Sign also said to check at desk in other terminal. Went to the other terminal...no Thrifty agent so the Hertz agent logged into their system to help me out. Service was fine but slow process with her. Took me over 1.5 hours to finally leave the airport in a rental car. Upon returning the car, the agent told me an extremely higher fee than I was expecting. He changed it back to the original fee right away so no problem there, but I was curious how that new fee even happened.
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VERY UNHAPPY
缺點： WE WENT ONLINE AND THE PRICE WE WERE QUOATED WAS NOT THE AMOUNT THAT WE WERE CHARGED WHEN WE GOT THE CAR!! THEN WE WERE CHARGED FOR GAS WHICH WE EXPECTED AS IT WAS OVERLOOKED BUT 69.00 WAS A WAY OUT OF HAND!! will not be using THRIFTY AGAIN
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優點： good gas mileage and pickup. drop off at car return very quick and easy.
缺點： long lines to pick up car. driver seat a little tight on hips.
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As expected
優點： Price was better than competitors (for a full-size SUV)
缺點： Couldn't pay rental fees online. Couldn't pay using credit card in non-driver's name. Paperwork didn't have address of rental return location.
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Terrible horrific
缺點： Price was way higher than confirmed!!!!! Did not have any cars for rent and we got there at 7:00 am!!!! Had to take one car offered or nothing!!!! So ridiculous and no apologies just jacked up the price higher!!! Rip off company and we will never book with Thrifty again!!!!!
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優點： Was allowed to choose from available cars. Easy dropoff.
缺點： Had to wait 45 minutes to pickup car.
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優點： No issues
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Almost Hassle Free Rental
優點： The car was clean inside and had been washed on the outside. Inside the car rental, the procedure followed protocol and progressed relatively quickly. There was no hard sell on the need for their insurance. I especially liked that I could pick my own car within the prescribed row of automobiles.
缺點： I presented the small scratches and tiny pits on the car that took me 30 minutes to inspect and catalog. The check-out representative said, "Oh, don't worry about those" as she walked around the car in 30 seconds. I demanded that my findings be documented on the contract. She did so at my insistence. She was not rude at all. Still, I know that if it is not written down, there is no legal credibility to "my word" when established corroboration is needed.
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A good experience overall despite wait times.
優點： The employees were professional and courteous. The car itself, a Chevy Impala, was nice.
缺點： There was a long line for the pickup and too few employees to help move things along faster. I went to drop off the car at the wrong terminal; I wish they had told me to return it to Terminal 1 at pickup.
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| 星期一 | 00:00 - 01:00 06:00 - 23:59 |
| 星期二 | 00:00 - 01:00 06:00 - 23:59 |
| 星期三 | 00:00 - 01:00 06:00 - 23:59 |
| 星期四 | 00:00 - 01:00 06:00 - 23:59 |
| 星期五 | 00:00 - 01:00 06:00 - 23:59 |
| 星期六 | 00:00 - 01:00 06:00 - 23:59 |
| 星期日 | 00:00 - 01:00 06:00 - 23:59 |
| 星期一 | 00:00 - 23:59 |
| 星期二 | 00:00 - 23:59 |
| 星期三 | 00:00 - 23:59 |
| 星期四 | 00:00 - 23:59 |
| 星期五 | 00:00 - 23:59 |
| 星期六 | 00:00 - 23:59 |
| 星期日 | 00:00 - 23:59 |
| 星期一 | 11:00 - 19:00 |
| 星期二 | 11:00 - 19:00 |
| 星期三 | 11:00 - 19:00 |
| 星期四 | 11:00 - 19:00 |
| 星期五 | 11:00 - 19:00 |
| 星期六 | 11:00 - 19:00 |
| 星期日 | 11:00 - 19:00 |
優點： Good car that fit the whole family, reliable
缺點： Pickup was very slow, price was a little high
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優點： Staff was great given the situation, however there were only 2 people working during lunch, and they had to take their lunch break, effectively making it so there was only one person working at a time. The line was extremely long, I ended up waiting for over an 75 minutes to reach the desk, only to be told that the vehicle I was taking was not ready and I had to wait another hour. Hertz should've had the vehicles ready to go since I'd reserved them weeks prior.
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缺點： We didn’t know we would have to go to differ terminal to pick up car
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優點： NOTHING!!!!
缺點： They didn't have any cars and didn't honor my reservation. There were about 50 people there who had reservations, but NO cars. Many people were stranded.
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優點： easy drop off
缺點： waited an hour to get no workers returned car 5 days no refund at all
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優點： Yes and Yes
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缺點： Drop off was closed for months. I called to days before to make sure it us open and that was confirmed. Unbelievable. And now I have to spend time to get my money back for unlawfully Charging me for Hertz terrible service.
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優點： Quick registration and dropoff procedures. New vehicle, so it was a delight to drive.
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優點： The staff was very helpful and made the process easy. Finding a one-way rental was not easy, so I appreciated the flexibility.
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優點： Vehicle was clean and well equipped
缺點： No agent available at rental counter. Had to travel to a different terminal to get rental. On return, there was no one at drop-off. Sign said to proceed inside with rental agreement, mileage, fuel level, etc. Again, no agent at rental counter. Was told by airport info desk to just leave keys in car and I would receive an email after they check-in my rental.
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優點： nothing
缺點： Better customer service.They were completely rude. Upfront and clear charges and fees. Non blood stained seats. A brand new truck that is not a pile of junk.
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優點： Friendly staff
缺點： Quicker check-in
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優點： Quick in and out. Friendly and capable staff. Good car..
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缺點： When putting seats down in back there was food crumbs
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優點： I received a brand-new car, which I could never expect but it was nice.
缺點： I was never offered but yet charged for satellite radio. When I complained, the charge was removed. When I returned the vehicle, there was not someone there to do the inspection. I had to ask them to do it. Was instructed to just leave the key in it, which I think is a bad plan.
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缺點： My car was not clean , in fact I found a prescription bottle under the seat from a previous renter
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優點： Friendly checkout people.
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優點： Drop off
缺點： Didn’t get the car that was reserved. The replacement was not close to the same. It took forever to find a car that I I didn’t even want. If you request a large SUV, a mini van is not an equal substitute.
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優點： The staff was more than helpful and accommodating. I have limited mobility. One of them volunteered to take my wife and I to the terminal with our luggage. That is what I call above and beyond.
缺點： Overall a very positive experience.
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優點： The staff was not very helpful but I was unable to rent the vehicle because I don't have a credit card. So I paid money and got nothing it of it. I ended up having to rent from another rental place and pay a bunch for last minute pickup.
缺點： Tell people that they absolutely won't take a debit card as collateral.
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優點： Reliability
缺點： Price
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優點： Drop off was easy, car was clean and didn't break down
缺點： We reserved a Chrysler pacifica, but when we went to the rental lot to pick it up there was no car there. We had to go back in and ask for another car. They gave us a downgrade (dodge caravan) from what we reserved, and didn't even change the paperwork.
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優點： Quick courteous accommodating
缺點： Nuthin.
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優點： Ease of rental and return. Car choice was fine for my purpose
缺點： A few more car choices would hav even nice
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優點： Fast pick-up drop-off processing
缺點： Inconvenient pick-up location, was a bit confusing where to go, and car had shards of broken bottle that they vacuumed when we pointed it out
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Never rented before
優點： I loved the ease with which the booking occurred. When I arrived it was ready to go with zero delays
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缺點： The vehicle needed new wiper blades and it was the first snow storm of the year - that wasn't so great
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Not good for the money
優點： It was comfortable
缺點： It needed an alignment BADLY couldnt even go the speed limit and we couldnt trade it for a different car because there were no other cars to trade
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Charge $13.00 per day for extra driver!
缺點： This extra charge is ridiculous. $13/day for an extra driver? How is this justified? I'm paying the insurance-why should Hertz have to charge me if I want my wife to drive at times? Cancelled rental - went to Enterprise where they don't have an extra driver fee for your spouse.
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優點： The Hertz counter at Minneapolis - St. Paul is very efficient, my wait was minimal. And they let you pick your own vehicle from the garage!
缺點： The return is a bit confusing, because the entrance to the garage involves winding through a path of marked turns, with signs for every one of the rental companies branching off at various points.
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| 星期一 | 06:00 - 23:59 |
| 星期二 | 06:00 - 23:59 |
| 星期三 | 06:00 - 23:59 |
| 星期四 | 06:00 - 23:59 |
| 星期五 | 06:00 - 23:59 |
| 星期六 | 06:00 - 23:59 |
| 星期日 | 06:00 - 23:59 |
Management was poor to help
缺點： No one at the counter and then when someone came to help me from The Avis counter beside Payless the manager came in with an attitude and through keys on the counter and said here's some keys rent these cars. When asked where the cars were parked he said they can find them theirselves.... Ended up renting from Avis instead.
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缺點： There was no one at the desk and it took us 10 minutes to track someone down. They didn't have any cars available when we showed up. I paid for an intermediate, and got a compact because it was the larger of the 2 cars that they managed to track down. The car wasn't cleaned (kleenex on the floor). And because of the fiasco around the pickup, the dropoff was abnormal. Had to go back to the desk to get it actually closed out.
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優點： Easy pickup and drop off.
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優點： Fast courteous service from staff
缺點： Shuttle from terminal took a long time to show up
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Great experience, would use again
優點： Got in and out quick, everyone was pleasant to work with, had no issues returning the car in the middle of a blizzard. Would use them again if.
缺點： Nothing specific, it was a good experience.
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優點： They are always quick and courteous. Cars are always clean. Never had a problem.
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Almost missed it...
缺點： Our rental was confirmed for pickup at 11 pm - we showed up at 10:40 pm (after calling en-route without getting an answer) and found the door locked and the attendant about ready to leave. He said "we were lucky that we just caught him because he was planning to leave early". Ultimately, it worked out fine, but we were really close to being stranded in -20F cold without a vehicle for our trip...
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Traveling with a baby......
優點： They were great! From pick up to drop off, everything went smoothly. Not too keen on having to go off campus to get my vehicle but the drivers were both wonderful and so helpful.
缺點： little bit of a wait for muy car because 4 of us showed up at the same time but that is understandable. It might have been nice to have more then one teller.
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優點： Price was good. The car was clean and in good shape.
缺點： I would have been nice to have the service in the airport itself.
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Best rental drop off
優點： Excellent staff at pick up and drop off point
缺點： Sales pitch to upgrade
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10 minute shuttle ride. 20 minute wait. Plan ahead
優點： The car drove smoothly and was fuel efficient
缺點： The rental location was a 10 minute shuttle ride from the regular car rental location with all the other companies, for which I had to wait outside for 20 minutes in 15 degree weather. The first car they gave me wreaked of marijuana and the second one had stains all over the seats. The girls at the customer service desk were very nice and the car drove nicely, but other than that it was a bad experience.
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Fast and Friendly Service
優點： Pick up was speedy and drop off was even faster. No wait time with shuttles to and from the airport. Staff was friendly and cost was affordable. I would absolutely rent with Payless again when traveling.
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優點： Price was good and even tho off airport was easy to return
缺點： No negative it was what we expected
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優點： All of the employees were very friendly and the car was comfortable.
缺點： It was very dirty on the outside. I couldn't even really check for dents/scratches because there was too much dust/dirt.
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Good enough
優點： Car was clean and handled great.
缺點： Hassle associated with not having a credit card d.
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Know your flight times first
優點： Shuttle service on arrival at the airport was not difficult.
缺點： I turned in my car after one day due to change in flight plans; however it did not change the price of my three day rental. Also the shuttle service and office was supposed to open at 4am but the office was not open. I was stranded in the rain in the dark in a deserted off site rental site. Had to call a Lyft to get to the airport.
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優點： I waited in 27 degree weather for 50 minutes for pick up outside in MN car was dirty and icy, couldn't see all the dents and scratches to record for damages prior to signing accurately. Fuel was not filed, left to sit in the open in 40 degree weather foe pick the pick up on the return. No manager on premises to handle problems
缺點： nothing
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Very convenient
優點： Getting back and forth to Payless on their shuttle was quite fast, and their system both at the beginning and the end was quick and smooth.
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缺點： Desk clerk forgot to send shuttle when requested. Waited in freezing weather for this. Had to call a second time for shuttle. More info regarding off site rental. A desk in terminal with a phone does not cut it.
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November trip to Minneapolis area
優點： Service was great. Pricing was fantastic. No problems with check-in or return. We were picked up and returned to at the airport terminal 2 and shuttled off-site to their location 5 minutes away.
缺點： I have nothing!
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Never responded
優點： There was nothing to like about this place except the proposed price.
缺點： Arrived at the counter at 5:50 AM & the note next to the phone said to pick up the phone & press the button to call for a shuttle for transport to the rental agency lot. No answer, no voicemail. Google said not open til 6am so continued to try until 6:15. Gave up at that point & rented with another company which by that time of course was double the cost.
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Excellent, completely customer-friendly rental experience
優點： Easy reservation process, extremely reasonable rates, flawless pick-up and drop-off
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Complex pickup, geat car!
優點： They were out of FS cars, so we were upgraded to a Nissan Murano. I loved this car!
缺點： The pickup involved a couple long walks, then a tram ride, then a shuttle.
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Overall good!
優點： Good value
缺點： Great value but had to wait 45 minutes for shuttle
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review
優點： A good car was provided
缺點： Slow at pickup and very long wait for a shuttle to the airport
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Good experience and value
優點： My car was $65 less for the same period and same car from another car rental agency. Easier to drive to their off-site pickup lot in Minneapolis, much less busy than the main terminal. Shuttle was timely and driver friendly.
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優點： Pleasant counter staff. Very good location. Good hours and reasonable prices.
缺點： Vehicle was not as clean as it should have been - stained upholstery throughout which could have been cleaned up if they had taken the time to maintain the vehicle. Persons in parking lot to receive vehicles that were being returned after rental were not welcoming or clear in their directions re: where to park the car, etc... They were quite rude.
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Inflexible
缺點： We wanted to move pick-up and return time back by one hour due to construction on road on our return trip. Told cost would be $76.00. This seems excessive. Not happy, had to leave event early to make it back on time.
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No one at the desk, no one answered the phone.
優點： I tried to pick up the car I had reserved but no oje was at the desk. There was a phone and a sign saying pick up for service, after 5 minutes of listening to it ring I went to another company who honored Payless' quoted price.
缺點： Lack of service.
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Wrong fricking address from www.carrentals.com
缺點： The Payless location address provided in the confirmation email from www.carrentals.com was wrong. Since I had been dropped off by the bus and already had walked a half a mile, according to google maps, would have had an additional 90 minute walk to the correct location. I’m a fan of long walks, but not when I’m on a time frame that doesn’t work well with the unintended adventure.
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| 星期一 | 00:00 - 01:00 06:00 - 23:59 |
| 星期二 | 00:00 - 01:00 06:00 - 23:59 |
| 星期三 | 00:00 - 01:00 06:00 - 23:59 |
| 星期四 | 00:00 - 01:00 06:00 - 23:59 |
| 星期五 | 00:00 - 01:00 06:00 - 23:59 |
| 星期六 | 00:00 - 01:00 06:00 - 23:59 |
| 星期日 | 00:00 - 01:00 06:00 - 23:59 |
| 星期一 | 06:00 - 23:00 |
| 星期二 | 06:00 - 23:00 |
| 星期三 | 06:00 - 23:00 |
| 星期四 | 06:00 - 23:00 |
| 星期五 | 06:00 - 23:00 |
| 星期六 | 06:00 - 23:00 |
| 星期日 | 06:00 - 23:00 |
| 星期一 | 11:00 - 19:00 |
| 星期二 | 11:00 - 19:00 |
| 星期三 | 11:00 - 19:00 |
| 星期四 | 11:00 - 19:00 |
| 星期五 | 11:00 - 19:00 |
| 星期六 | 11:00 - 19:00 |
| 星期日 | 11:00 - 19:00 |
缺點： I got lost in the parking garage at the Austin airport. Didn't have a specific area to be picked up. I had to go to the arrivals to get picked up. I got my steps in that's for sure. All in all it was a good experience. No problem with the vehicle at all. It served it's purpose.
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缺點： Car was 2.5 hrs late for pickup. Drop off was not able to print a credit for a return full tank of gas when the pickup only had a little less then 1/2 a tank of gas.
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優點： Pick up was awful. I was charged a substantially different price than what I reserved the car for.
缺點： staff that know what they are doing
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優點： Brand new car
缺點： Check in process...had to wait a long time due to lack of staff. Key turn in was unclear in SLC due to lack of signage.
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優點： Pickup was quick and easy same with drop off
缺點： Different vehicle was nice but uncomfortable for me
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優點： YES! Took time to help me get oriented to driving this hybrid car! Yes; very easy, patient, & helpful.
缺點： Being able to contact a live person quickly when I'd made a mistake re/ the insurance coverage. Could not figure out how to get AM radio reception on the Ford Fusion!
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優點： I liked being able to walk to car when I landed.
缺點： The rate I was charged differed from the rate on my reservation. When I called, I was on hold for over 20 minutes then was told because it was in the first 24 hours after return they couldn’t make any credits to my account and I would have to call back. Which is just ridiculous
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優點： Everything was very smooth, especially drop off.
缺點： The woman who checked condition of car before we exited was a little over the top thorough, which is good if you want to be sure you don't get charged for something you didn't do, but not so good if you're eager to get going.
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Not Applicable
優點： never made it to MN
缺點： hurricane changed our plans
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Excellent value!
優點： The staff were friendly and efficient. I was in and out in a few minutes. The car was also great! Very satisfied overall.
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優點： .
缺點： .
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優點： Awesome staff! Everyone was nice and very helpful! I would definitely use dollar again!
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Bad Experinece with Dollar Car Rental
缺點： Dollar Car Rental was closed when we landed in MSP at 6AM. After going back and forth for an hour we were told that we can go to Hertz and get our car. Then the price that was quoted to us by Carrentals on Kayak was not matched. Overall bad experience.
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Mostly good
優點： I liked choosing my car. There was many full size cars to choose from rather than them just handing me keys and chiosing the full size for me. Keys were in all the cars and they said choose one. This was at the Minneapolis St Paul airport however.
缺點： Car was mostly clean but was cigarette ashes all around the gear shifter.
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Tahoe rental
優點： Fit 6 people fairly comfortably. Easy to drive.
缺點： Very small and cramped third seat. Engine light came on during the trip and the vehicle started to run very ragged.
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A bit confusing
優點： Car was nice. Clean. Price was good.
缺點： Apparently MSP airport has 2 pickups for rental cars. We didn’t know this. I was told upon pickup that I was at the wrong place. They took care of me though. We dropped it off at the address listed on the agreement. It was at the other terminal. We had to hump our luggage on a train, through the other terminal and than a tram. We were in good shape and had time, so no worries. If neither of those things were true. It would’ve been tough. Better communication would help.
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優點： It was simple to find the rental area and the staff was helpful. I was also able to choose between a few cars on the lot, which was nice. The cars were clean and checkout was fast.
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Excellent in every way
優點： Best Service ever
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Great service...terrible heat
優點： We really enjoyed the price and customer service of the rental. Tonya was personable and efficient at the check out! The rental was easy to find with signs throughout the Minneapolis airport.
缺點： The rental itself was just okay, so I suppose you get what you pay for. The heat worked terribly, during a time of year when heat is a nonnegotiable in Minnesota. We could not have the heat on us, or else the windows would fog so much that visibility was impossible, so we spent our 5 hour drive cold, only able to have the heat on defrost. Also, the suspension of the car was not good. The ride was bumpy...the entire way.
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Outside help was bad
優點： Max at the desk was very helpful and should Be commended. The outside drop off was terrible! After he tried to charge me over $400 for a 129 rental and I had proof in two forms and just said no can’t help you or change it. I’m catching a plane. And don’t have time to argue. Then he got ticked off when I suggested a manager look at it. I went inside and Max handled it for me with a smile and no questions.
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優點： quick & easy!
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Couldn't have been much better
優點： I was very impressed by the Dollar staff at the Minneapolis airport. Very friendly and helpful. The pick up spot was hard to find being stuck way behind Hertz but it was well worth the effort. I used Dollar for the first time because of the low price but was delighted with the service. For sure I'll be using them the next time I travel.
缺點： The car I rented had one minor flaw. It was difficult to keep the trunk shut. I had to slam it several times before it would catch. Fortunately I noticed the problem while still driving in the city and was able to pull over without a problem. I reported the problem when I returned the car and was assured it would be fixed.
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mixed experience
優點： was upgraded because they were out of the class of car i booked which was nice.
缺點： waited in line over an hour to pickup my car and as icing on the cake I found out my estimate was off and I wound up having to pay more on the spot.
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Got overcharged by $100
優點： Nothing
缺點： Small small SUV that we got blindsided upon dropoff for
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缺點： Drop off - Your paperwork said to return the car at the wrong terminal at MSP. We were flying out of Terminal 1 and the paperwork gave the Terminal 2 address. So we had to drive over to Terminal 1 from Terminal 2. Then they tried to charge us $200+ more than your quoted price. I had to go into the counter, show them my paperwork and they gave me the quoted price.
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優點： I got the least expensive car, a compact (Hyundai Accent), and it was very nice, fun to drive, also excellent gas mileage.
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優點： Car was nice and clean. Was told I could pick out any of the full sized cars available (although there was only one).
缺點： Price slightly higher than Kayak quoted. Woman who rented me the car was not very friendly. Worst thing was it took me a long time to find out where to go - no one was at the counter in the terminal and there wasn't a sign telling customers where to go. The man at the Hertz counter gave misinformation regarding where to go, sending me to short-term parking. Tried calling 800 number for help but they were unable to help. Finally I just went out to the parking ramp across the street and found some signs directing me to another rental counter. If I was by myself it wouldn't have been as bad, but I was pushing my elderly mother in a wheelchair.
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Do not purchase 3rd party insurance
優點： Price of the car rental and display of aproximate taxes
缺點： The 3rd party insurance would not cover anything other than collision damage to the vehicle, weather related issues hail damage Etc is not covered. Be aware and read the small print
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Outcome was not good
優點： The car was clean and comfortable.
缺點： It was never explained that there were 2 different places to drop the vehicle off at the Minneapolis airport. I was charged an additional 120.00 in fees because I did not drop it off at the correct location even though I dropped it off right next to where I picked up the car 5 days prior. Poor signage. I have no idea where the other location even is at the airport.
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No communication between myself and tenant at pick-up
優點： The car itself
缺點： During the check-in process the tenant did not review my contract with me and scammed me into buying the protection plan without me knowing. I found out during drop-off that this happened and they said there was nothing I could do because I signed. I am very disappointed because I thought the extra cost was due to the hold that he had mentioned, but never thought it was any additional cost. I will not go with Dollar in the future.
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| 星期一 | 00:00 - 23:59 |
| 星期二 | 00:00 - 23:59 |
| 星期三 | 00:00 - 23:59 |
| 星期四 | 00:00 - 23:59 |
| 星期五 | 00:00 - 23:59 |
| 星期六 | 00:00 - 23:59 |
| 星期日 | 00:00 - 23:59 |
| 星期一 | 08:00 - 20:00 |
| 星期二 | 08:00 - 20:00 |
| 星期三 | 08:00 - 20:00 |
| 星期四 | 08:00 - 20:00 |
| 星期五 | 08:00 - 20:00 |
| 星期六 | 08:00 - 20:00 |
| 星期日 | 08:00 - 20:00 |
最受歡迎租車公司 | Thrifty |
|---|---|
最受歡迎租車類型 | 小型 |
平均價格 | 每天HK$447 |
超值優惠 | 每天HK$432 |
