a good nite sleep lack of taxi
I had a friendly staff member at the counter. I cant remember her name but she recommended us a great Thai restaurant and was very friendly. The bathroom had mold and very dirty expel air fan :( It was not cleaned on our second night either.
Ease of access to carpark and security. I thought the room service menu could have had more options. Then when out to get take out found it difficult to find. Perhaps a map of additional food outlets in the vecinity?
Great value for money, staff were helpful and friendly. Located in the suburbs of Melbourne so you would need a car to go places.
Good service & nice alround atmosphere
No room service, you had to go downstairs to get anything, including glasses which should have been provided in the room.
I liked the staff's politeness, responsivess, "non-visibility' (sometimes people, working in hotels, may annoy you with their services). I enjoyed the location of the hotel (close to Glen Waverley metro station). I appreciated the cleaning services and the availabity of aqn electric kettle, iron and even ironing board. Though I did not use the latter two, it was nice to see them in the room. Many hotels like Ibis have TV-sets, fridges etc., but they do not such little things that I have mentioned, Everything was O'K.
It's really near the shops and Centro shopping centre.