Good location and views, overlooking the town. Hard to find from the town without satnav. Rooms are tired, 70's style. Breakfast was 9 euro extra and only a small buffet. Only one member of staff running the whole place at any one time.
Very, very nice location with beautiful view at the Heidelberg. Not really,
The room was a very good size and clean. There was no information pack, no complimentary toiletries, no extra blankets, no evening bar service
The staff is helpful and kind. Rooms are clean and comfortable. I really appreciated the presence of the bottle of water in the room.
beautiful view, comfortable, right above the Schloß without a car, this is a difficult place to reach, one can take the Bergbahn, but that only goes until about 4:45pm, Taxi is possible, but of course you have to pay. Unless you want to spend the whole evening indoors, you either need to walk 30 min on the steep road or call a Taxi.
Nice place, Wifi free of charge The shower was old, no hair-dryer, no soap. I had ask for a room with Wifi, I didn't had -> I had to change the room
The location near Heidelberg Castle.
view from the window and nice staff, excellent bearkfast a bit easier access
It was quiet and the sunset from the terrace was lovely. There is no view of the castle. The rooms are very shabby and having seen 4 rooms before settling all had broken equipment.
Beautiful spot above Heidelberg Castle. Great staff. Doesn't have internet access in the room or main area
Ease of access to the old town and most of the "tourist" venues Thought the room was a bit basic for the price
Friendliness of staff hotel was very clean good location very nice restaurant No
Its location and the people who work there - especially Sebastian, Laura, and the lady who works in the breakfast area (name unknown). the difficulty of unloading suitcases, then parking the car.
The staff were wonderfully friendly and helpful. The parking situation was really unacceptable - too far from the hotel and difficult to find for those of us not terribly familiar with Heidleberg.
Great location, good food, great staff Our room was an inside room so there was no window to the outside, just to the hall. Noise and voices carried due to lack of acoustical treatment in the rooms and halls
This is a great little hotel in the middle of the city. The restaurant is fantastic and certainly worth at least one dinner. View from our room was fantastic. Check in after 18.00 is at the hotel bar/restaurant. No on site parking - parking is available in a parking garage further up in the city, but not super easy to get to, but doable. Would recommend loading/unloading bagge at hotel and then parking.
Super suite on the top level with a great view. Also, the fine food and good service by Agnes at the restaurant. We enjoyed our stay very much.
This was an absolutely lovely hotel and we thoroughly enjoyed our stay - everything was perfect - cosy, quiet, excellent heating as needed, beautiful bathroom, our lovely spacious room was so comfortable! The hotel is beautifully situated right by the Alten Brucke and the river and we were able to walk absolutely everywhere in the beautiful city of Heidelberg - and it is an incredibly beautiful city. The Castle towering over the city was stunning and wonderful to visit - the restaurants were superb and we were very sad to leave! We couldn't fault the hotel, it was excellent in all respects - though we didn't have the breakfast, I have no doubt it would have been splendid!
The staff was very nice and the breakfast was very good. Our room was very spacious! The hotel room was a bit noisey because it was facing the street. I would request a rear facing one the next time.
Good quality restaurant. Easy to access to city center. Very friendly staff. Difficult to find car parking.
View from our window of the heidelberg castle Very difficult to find the entrance to the hotel as it is part of the funicular entrance and also a parking garage. a very nice elderly lady was kind enough to actually take us to the elevator that leads to the seventh floor which is where the hotel is located. bathroom a little small, as was the room, but comfortable.
Wonderful location in walking distance of everything. The room was very functional with great views. The staff were very helpful. Highest recommendation!
It is in the city center. The hotel was nice just for a good night of sleep, but at 7 a.m. on a Sunday morning, a very repetitive noise (as a vacuum cleaner) just started like if it was near to our ears. When we talked to the person at the reception, she just ignore our complain and was not able to understand where the noise was coming from. Finally, from the review at Booking.com, the hotel was rated as Very Good, therefore I was expecting much more. I would just rate it with a small o.k.!
Only that one was forced to take the elevator to get to the hotel, plus the fact that one had to park in the parking garage which was fairly expensive.
Visited the Heidelberg castle which is just a walk away, and attended many pubs and restaurants in the very busy market nearby
The all-you-can-eat breakfast is the best! Variety and fresh! The room was large, nicely decorated, plenty of hot water even when using the bath and shower at the same time. The pillows and comforters were fluffy and warm. There were times when I would have preferred to adjust the room temperature to warmer room temperatures, but heating was adequate.
central position in the city on the roof of a P-garage
The location was fantastic - right in the Old Town, and the staff were very pleasant. The only slight negative was that the breakfast was a bit limited - something hot would have been nice, but what was available was good.
Comfortable rooms, very helpful staff and excellent breakfasts. The need to pick up a key from another hotel after 11pm was a little strange, but in fact went very smoothly.
I liked the hotel's location. Near to Heidelberg Castle. Just walk some minutes to reach the castle entrance. Also near to Heidelberg's historical bridge. Located in the best place of Hauptstrasse.
Cleanness and location
We visited 11 hotels on this trip and this was our No.1. We had a fantastic loft apartment. The hotel location in the old town is perfect with views to both the main square (directly below) and to the castle (worth a visit). The owners were great and the breakfast provided was superb. All in all we loved it and recommend it highly. If you like modern you'll love the style that this hotel conveys. none
Excellent location in the old town. Nearest car park expensive
the parquet floors; the bathroom of the "attic room" was great
Delightful city, and the hotel is in the middle of it all. The hotel is conveniently located in the middle of town, which can get noisy on a Saturday night.
Welcomed manner from staff and host. I think "no."
Incredibly friendly and helpful staff, great location and excellent value for the money. Room and bathroom were very clean and quiet, and breakfast was good.
Central location, nice staff, attractive
It's very near and accessible to all important places in Heidelberg. My room did not have a refrigerator while my friend in the other room has one.
The location was excellent, facilities good and staff helpful and accommodating.
The size of the room was great and the bathroom was also big and with verry nice furniture. On the dinner it was no place for us (guest at the hotel) at the hotel restaurant.
Excellent German food with regional specialties. Charming decor. Excellent location 1/2 block from Old Bridge in old Heidelberg. The staff was courteous, helpful and friendly. English spoken well. Parking was a challenge, as we arrived on a Sunday afternoon in July. The walking street was filled with (naturally) pedestrians and tables with umbrellas. Driving to the door to leave our luggage was not possible. We parked illegally and walked to the hotel with our luggage. Once we checked in we were told which parking garage had an agreement with the hotel to offer discounted rates, so that problem resolved itself. This is an old hotel so there is no air conditioning (not usually a problem in Heidelberg) but there was a floor oscillating fan which, after we opened windows and the doors to the small courtyard, the room cooled off nicely.
The staff was excellent...very helpful. We had to check out early the next morning to go to Frankfurt Int'l Airport so the night before they prepared a bag full of sandwiches, drinks, and fruit so that we'd have some food on the road the next morning! Where our room was located was directly above the street/hotel restaurant. We had to go to bed very early due to an early flight the next morning and the restaurant noise/street noise did not end until 1 AM. Also, due to having to shut the windows due to the outside noise, I thought the cigarette smoke was going to choke us.
All the staff were very frinedly and really helpful. Nothing was too much trouble. The room was excellent. Heidelberg itself has numerous churches whose bells ring every quarter. It did not bother us but may do other people. No there was not. However, see above comment re churches.
Room was lovely, although we asked for a double bed. Breakfast was amazing! It was extremely noisy - Ask for a room at the back or you'll have to shut the windows!
breakfast and the location make the stay if worried about noise or light sleeper ,ask for room at back. the location is wonderful but its attractiveness attracts the crowds and the narrow street is a popular venue with its vibrant street cafes
I liked the bed & breakfast feel of the hotel - felt like you were staying with friends. Breakfast was great too.
Charming, warm and wonderful place to stay. The best food we had in Germany was here as well. I would love to stay here again!
The friendliness and hospitality. I would have preferred to have tea/coffee facilities in the hotel room and toast at breakfast.
Friendly helpful staff when I checked in. It was very hot and I asked for a fan. It was in my room when I returned. Some Air conditioning in Breakfast room or some fans. It is too hot to enjoy eating.
The location was perfect and the friendly staff. No complimentary coffee/tea in hotel room.
View + location Stairs (no lift)
Excellent central location in old town - close to bars, shops and the castle. Single room was basic but comfortable and clean. Helpful English speaking staff.
breakfast included was a nice touch. location was great.
close to the center of the city, good breakfast very poor directions, difficuslt to find
The breakfast was excellent. The Hotel is in a great location for the Rathaus, Castle and market, also stores close by. It would be nice to have an elevator for your older customers with lots of heavy luggage!
Staff was excellent; pleasant and very helpful. Breakfast was very good for an inexpensive hotel. I think there is a nightclub in the basement of the hotel, with loud music at night and loud, drunken patrons on the street outside late at night. This hotel would be perfect without the nightclub there!
Location is perfect and the historical value of the building is extremely impressive!
This is actually a historical landmark in Heidelberg and tour groups visit it! Each room was different and offered various amenties-tub versus shower, for example. Old World decor and views of The Castle. Fabulous location -can walk to almost everything. Would definitely stay here again. Tiniest of complaints-the baths linens were terrible! I use better and thicker ones when washing my car!
Sitting out side and people watching while I was drinking a Pils
was not told about extre chg for breakfast
The location is perfect! Clean rooms and helpful staff.
Excellent location, large comfortable room. Church bells rang every 15 minutes throughout the night. Probably unavoidable anywhere in the city.
The central location could not be better. The room was very noisy at night with outside revelers noise through until 3 / 4 am. No lounge area for sitting and relaxing.
The location of the hotel could not have been better. We could walk to everything. The food was excellent and reasonably priced. The hotel was opposite the church. The church bells rang loudly every fifteen minutes. Other guests sang and shouted outside the hotel until 6.00 am so kept us awake all night.
It is a very homely environment. I like the restaurant set up. The staff speaks good English and very helpful. The wash room is very small.
location of hotel initially trying to find hotel; limited access through pedestrian zone
Good value for money. Fairly basic but clean and decent and very well located. Friendly staff make up for rather basic rooms. At the back it is nice and quiet, not sure about the front though! The cleanliness, the quiet (at back), value for money, very central.
Great Location and Very delicious breakfast Not so much
The breakfast The disco 2 houses nearby. The street was full of drunkards and shouting students until 4.00 AM in the night! And the music beat vibrated through the whole hotel.
Great location and friendly staff Wifi (not free) was not strong enough to be received in the roomSoap dispenser in the bath was missing
Good buffet breakfast
Cozy hotel in the center of the city, not far from the bus station leading to the main train station. Very friendly stuff, cozy dining room, and the bedroom. Fantastic view from the window. Absolutely liked the hotel. free internet would be great. It's 5 euro per day.