優點: I've stayed in so many NY hotels over the years and this one was very good, great room sizes for a Manhattan hotel, good room decor and excellent and quiet air con (good when 35c outside)! Desk to work at and plenty of plug sockets to charge gadets etc. Great location 5 mins walk to Abrrcrombie and Lower 5th Avenue, good Irish bar next door, diner opposite and coffee shops close by. Easy to get taxis outside too. Friendly and efficient front desk staff
優點: Location is good.
Very Poor customer service.
Room Key was not working @ 1am. They send me back n forth 4 times to check if i was doing something wrong or key was the problem. After that they figured out the lock battery was discharged and was recognizing the key. Then we Had to wait in the waiting area till 230am with my pregnant wife.
I was so outraged with this but hotel staff was least concerned.
Horrible experience & very expensive parking.