This is a pretty hotel, in a picturescue town. Though it was a little difficult to find, even with directions provided by the hotel. Finding somewhere to eat after a long drive was difficult, until late evening.
Free and secure parking. Offered a terrible room first - under the roof, no window just a tiny skylight. Under no circumstances was it the "Deluxe" we had booked. After complaining they gave us a proper room on the 2nd floor, which was much better.
Everything; the proximity to the train station, the room, the little courtyard, the food and the staff (Marco and the lady looking after breakfast). A lovely place that we hope to return again. The fact that the a/c is stopped at 3 a.m. The a/c should be available for the clients wishing to use it.
Hotel's location in the center of the city and attentive staff
Friendly staff.Small, beautiful, new hotel in a historic building. Nice spacious room.
It was a lovely,comfortable stay at Hotel Canon d'Oro.All were most helpful and courteous.Grazie Mille.
Room comfortable location exellent although hard to find at first cafes and bars close by No tea /coffee making facilities in room
We liked it very much Our room did not have windows to look through, and we had not been informed of that. When we arrived, our greeting was thin and not entirely helpful, but staying there was absolutely fine
The room was large and comfortable, there was air con if required and the bathroom was also large. Very happy with the service and the food available, breakfast was lovely. Could have done with a kettle and tea cup in the room but I suppose that is just a british thing. Not really a complaint as they provided tea at a sensible price as room service which came with fancy biscuits as well.
Breakfast not correct, ham chease egg is not free of charge...
Very good value for money
The staff is friendly and nice. Wireless conection very good. The room is dark and everything seemed old (the TV set- old and small, the AC device, the hair dryer, even the sink). The windows have no protection for musquitos and flys. Shower cabin is too small. Inside the room and bathroom there is a bad odour. And so on...
the total professionalism of the staff No, it was an excellent experience
very good breakfast!
Good service, good helpful staff Room is a little bit small, but still ok.
Outstanding level of service from all staff
The staff was very nice and willing to help with tips on the city. The WiFi service is only available downstairs, not in the entire hotel (as announced). But this is ok, there is plenty of confortable space in the lobby.
The reception staff were welcoming and helpful in recommending a good local restaurant. Breakfast service also efficient Hotel is adequate but the rooms are small, rather gloomy and much in need of refurbishment
It was not possible to eat the evening of arrival