優點: Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
優點: Great location,close to Times Square,Central Park,Rockefeller centre ,Broadway,5th avenue plus the subway is very close by.staff are very friendly,rooms are very clean and comfortable.i would definitely recommend.breakfast is basic enough,but it's sufficient.the pearl also have a wine and cheese hour free to guests between 4-5pm
優點: The location is spot on, the rooms are clean, quiet and comfortable. The check-in/out is easy and the personnel is corteous; we had t use their concierge services twice and they were friendly and prompt.
缺點: Given the hotel class and its prices few things could be better, like a Nespresso machine in the room (very common these days even in 4 stars environments) - a greater selection of TV channels would also ber good. Therer's a Samsung tablet in the room, but you can't really do much with it. On arrival with luggage etc. we had to open the doors ourselves - minial as it may sound, when you're loaded with luggage opening a heavy door isn't that easy especially when you se the door men happily chatting inside.
優點: Location was fantastic. Close to the action but extremely quiet once you get inside. The rooms were modern, clean and comfortable with a nice bathroom. Staff were friendly and helpful.
缺點: This hotel lacked a few of the services you typically expect, such as room service, on-site gym and laundry service (although dry cleaning service is available), but this is not a major problem and is justified by the lower room rates compared to the bigger hotels in this area.
Would definitely stay here again!
優點: Location is good.
Very Poor customer service.
Room Key was not working @ 1am. They send me back n forth 4 times to check if i was doing something wrong or key was the problem. After that they figured out the lock battery was discharged and was recognizing the key. Then we Had to wait in the waiting area till 230am with my pregnant wife.
I was so outraged with this but hotel staff was least concerned.
Horrible experience & very expensive parking.