優點: The location, opposite Penn Central, easy access from the JFK airport
缺點: The room was not clean, the bathroom was in a very poor condition, the room was noisy. The breakfast which had been excellent is now a candy store and all that was available was a"continental" breakfast of a pastry, a coffee and a juice!!!, served from a cupboard, almost no seating to eat the poor fare. I was charged $30 for Facilities which was not shown on the web site nor could the desk staff explain what it was for. I queued for over an hour to check in, this is not good after a long journey. The hotel has deteriorated in the last twelve months.
2.0 一般
優點: Nothing
缺點: Everything, poor service, not clean, there was hair in the bath, a mouse in my room, rooms need updating. Cues to check in are rediculous. I can honestly say this is the worst hotel I have ever stayed in and will never go again or recommend to anyone.
The only positive is the location, and to be honest I would rather stay further out and get a taxi into the city than stay here again
優點: I loved the position of the hotel and the comfort of the bed.
That's all you needed really , it wasn't a big room but you knew
That going in , the water was hot for such a big hotel and
Whenever l needed help from reception etc it was not a problem.
優點: Views from the room... just stunning.
Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
缺點: Bar prices are very expensive.
7.1 好
優點: Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
缺點: Beds quite small in standard rooms, and extras are expensive.
優點: Location was fantastic. Close to the action but extremely quiet once you get inside. The rooms were modern, clean and comfortable with a nice bathroom. Staff were friendly and helpful.
缺點: This hotel lacked a few of the services you typically expect, such as room service, on-site gym and laundry service (although dry cleaning service is available), but this is not a major problem and is justified by the lower room rates compared to the bigger hotels in this area.
Would definitely stay here again!
缺點: The hotel was overpriced for the general facilities on offer. Pay 30 dollars for a fridge when I'm paying x hundred a night? Kidding? No real dedicated space for guests to relax. Free wifi was not free as it was within service charge. This pricing policy really took facilities down to equivalent of a 2 star hotel or a B and B! Reception staff had an unhelpful attitude. This was on complete contrast to our stays in Boston and DC. Wholly unimpressed. it was almost like the abrasive attitude of Tines Square had pervaded the customer service.