上海 虹橋及其他機場往香港機票折扣優惠

優點： nice service

缺點： all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous

優點： The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto.

缺點： On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review.

優點： Punctual

缺點： I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal

缺點： 兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。

缺點： Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return.

優點： Food & staff

缺點： Entertainment, no such much new movies

優點： 30 mins early arrived...

優點： Thank you very much!

優點： Crew provided excellent service, seats were comfortable and food and drinks were great.

優點： Friendly staff

優點： Little more leg room!

優點： 早餐是粥 很棒

缺點： 位置很小

缺點： Was extremely hot the entire time. Everything was late! Plates not cleared till last minute! Very disappointed

缺點： the cabin crew did not take care of my fragile hand carry items and key pushing for space for other late coming passengers.

缺點： They didn't put the baggage properly

優點： Cabin was clean. Food was good. Comfortable flight.

缺點： Neither Kayak nor the airline gave me notice of time change. Only when I arrived at the airport did I find out the departure time would be 40 minutes earlier than schedule! Luckily there was a later flight from Pudong to Phuket that night so I was able to go that evening. But what if that flight I was going to take was the only flight to Phuket?? Please look into this case and give me and answer. Thank you. Jun Zhou fugefuge@gmail.com

缺點： despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials

優點： The business is great at affordable pricing. The food is good.

缺點： The food may need to improve with more choices. There is limit choice .

優點： New aircraft, decent service, good price.

缺點： Be careful: last call 40mins before departure, taxiing 20mins before departure!

優點： Nil

缺點： My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

優點： The number of take offs equaled the number of landings :)

缺點： Late taking off. Sat 30 minutes at Beijing airport waiting to park, then waited 15 minutes for a bus transfer to the terminal build. Only one bus so deplaned at the speed of the slowest passenger. 10 min bus journey to the terminal building. Missed my flight to the UK. I recommend you use an airline that pays for an air bridge and can coordinate the ground staff to be ready for the planes arrival!

優點： Nothing

缺點： The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either

缺點： Departure was 2 hours late Seat pitch was the smallest I have ever experienced Seats did not recline No support for my connection in Shanghai Will never use this airline again

缺點： Only 15k luggage. Terribly misleading on price

優點： Friendly staff, perfectly quiet flight, most of the people slept. As known food and drinks have to be paid as you pay a small price for the flight. Many bring their one food and drinks which is wise especially if you like your beer cold. They try to help you book alternative flight with other airline if they surprise you with cancelling their flight. You probably even get the money back (I had paid with Visa so I am still waiting!)

缺點： Flight to Hongkong was cancelled after checking, you do not get food or a hotel if they offer to take their flight a day later. They helped us book a same day flight with China Eastern which differently from Europe we had to pay ourselves. We had not known about these differences, it was our first time to China. Seating space is adequate for most Asians but not easy to handle for long legged Europeans. Food on board is so and so but cheap. We recommend Spring to low budget flyers. Asian calmness and friendliness is amazing, we can learn from them!

優點： The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.

缺點： Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.

缺點： Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger

優點： Friendly staff

缺點： Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.

優點： Overall I would avoid China eastern in future. Th food was terrible.

缺點： food

優點： The hot snacks is great

缺點： No entertainment on flight. It would be better if we could have watched movies.

優點： Food and refreshments

優點： Flew business, which is really Premium Economy. Good service, good food and wine. Pleasant.

優點： Not LCC so didn't have to pay for bags.

優點： Flight was early departed. Flight attendents were politw Entertainment was good.

缺點： When getting off the plane, the jet parked at outside apron while it was heavily raining. Cathay dragon is not a budget airline, it is ridiculous.

缺點： Was extremely hot the entire time. Everything was late! Plates not cleared till last minute! Very disappointed

缺點： I didn’t have a pillow.

優點： Crew was polite. Clean cabin.

缺點： Electronic entertainment system appears a bit old. Lacks USB sockets.

優點： Not much to like particularly for this flight.

缺點： The crew was a bit rough.

優點： Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

缺點： Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

缺點： despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials

優點： The business is great at affordable pricing. The food is good.

缺點： The food may need to improve with more choices. There is limit choice .

缺點： The plane was delayed, and for some reason I was not given a boarding pass for later flights on the same airline, causing me to have to go to the transfer counter in Shanghai.

優點： Colour of the seats

缺點： Food was rubbish Air con Random lights on / off; yellow / blue Delay

優點： Loads of space. Super crew,

缺點： Nothing. It was perfect.

優點： Left on time.

缺點： Food very unappetising. Poor movie selection

優點： The staff was excellent and nice . Looking after everybody same

優點： The entertainment was good. Food from SFO to Shanghai was better than Shanghai to Toronto.

缺點： On our flight from Shanghai to Toronto (September 27th, 2016 @ 12pm - flight MU207) was total madness. A lot of the passengers were out of control. I've never seen anything like it. The amount of people walking around were unbelievable. People were playing cards, doing jumping jacks and tai chi around the emergency exit. None of the flight attendants tried to control the crowd nor informed them that they shouldn't be doing that by the emergency door. We had to inform the flight attendants of what was going on while they were hanging it or doing whatever they were doing in their own area. If that wasn't stressful enough, the passenger behind me started punching my seat and shaking my headrest multiple times because he wasn't happy that I had my chair reclined. EVERYONE HAD THEIR CHAIR RECLINED. We called the flight attendant and she apologized for what the man had done instead of putting him in his place and him apologizing for what he did because not long after she left he did the same thing! I've never experienced such a horrible flight and I've been on over 20+ flights just this year. China Eastern really needs to train their flight attendants better and teach them how to manage passengers when they are out of control. I've never written any reviews before but this was just such a terrible experience that I needed to leave this review.

優點： Nil

缺點： My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

優點： Nothing

缺點： The fact that I was not able to get on my flight because I didn't have a visa after I called the airline over a week before my flight to ask about it and they told me I didn't need one. They told me I would get a temporary 72 visa upon arrival in Fuzhou but when I went to check in this was not the case. Now they won't give me any money back for that flight or the one I had to buy to get home. It was their fault I was not on the flight and they won't own up to it. I will never fly with them and I will do my best to let others know that they shouldn't either

缺點： My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!

優點： The number of take offs equaled the number of landings :)

優點： Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso

缺點： No complaints

優點： My checked luggage bag was damaged. I noticed the damage only after I I reached home. However, when I reported Cathay Pacific baggage staff were very helpful and professional. I know several airlines who hide behind bureaucratic procedures to stonewall customers. CP is not one of them. Excellent service, before, after and during the flight.

缺點： The stopover in Hong Kong was longer than I would have liked.

優點： The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full.

缺點： The food on Cathay still has not improved compared to other airlines'

優點： Quick flight Chairs OK Food good and unexpected as the flight was only 2 hours.

缺點： Entertainment system is one that you need a smart phone or tablet to use. You connect to the in-flight server and watch stuff on your phone. This is good in theory (if you have a device to do it and enough battery) but I didn't see anyone doing it as no-one was told about it. The info is hidden in a leaflet in the front of the chair.

優點： The food

缺點： After my flight from Nanjing was delayed the next two flights to Sydney been overbooked and I was put on a flight to Melbourne to then go from there to Sydney. No Lounge access possible and no food vaucher offered. I had to ask to even get a small food vaucher. Bad!

優點： It was okay flight.

缺點： None to think about.

優點： There was a very helpful man at check-in at Denpasar airport, his name is Andi. He was polite and went out of his way to be helpful. It was a great start to my journey.

優點： Staff were still friendly even though they were affected by the delay -went out of their way to make sure our sleeping kids didn't miss out on ice cream by putting it in with dry ice.

缺點： Flight was delayed by over 4 hours. Food was dry and tasteless. No real entertainment system. Toilets old.

優點： New aircraft, decent service, good price.

缺點： Be careful: last call 40mins before departure, taxiing 20mins before departure!

優點： Colour of the seats

缺點： Food was rubbish Air con Random lights on / off; yellow / blue Delay

缺點： despite checking in online i had to wait 1 hr to check in my bags, then another 50 minutes for TSA screening and immigration. Inalmost missed my flight Osaka - Shanghai when I was transiting in Shanghai, waiting for my flight to AMS had to clear immigration (why?) and go through another TSA screen, items that were allowed onboard in Osaka were refused on a second screening.when i asked to break the items that were confiscated (my cigarette lighter being the most egregious) the little apparatchik took my boarding pass and said if I wanted to do so I could do so back in the terminal and rejoin the line (in which I had already just waited for 40 minutes) compare this with the politeness of the Japanese experience, and you realize how much the surliness, aggressiveness , corruption and general thieving tendencies of government officials makes us despise PRC officials