|航空公司||Peach, 香港航空, 中國東方航空, T'way Air, 濟州航空, Jetstar Japan, 長榮航空, 中華航空, 易斯達航空, 真航空, 國泰航空, 國泰港龍航空, 中國國際航空, 大韓航空|
優點： Meal was good but very little portions
缺點： Late flight, no entertainment.
優點： In seat entertainment and a blanket larger than a dinner napkin in economy.
缺點： can't online check in,3 persons seat separated
優點： Clean airplane, good crew and food
缺點： Flight delayed 3 hours, then estimated departure delayed another two hours. Made me miss my flight, cost me $300, did get a free meal voucher for my trouble. Still a good value in the end even with my additional purchase
優點： Services of the crew were good!
缺點： Hot! Poor air conditioning and ventilation!
缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.
優點： I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.
優點： Managed to get a seat in a good spot which more legs soace
缺點： Chinese regulation forbid the use of any cell phone during the entire flight... even in flight mode!!! This is utterly frustrating and annoying, especially when the flight is 15 hours long!!! Also food was meat only, no possibility to get fish or vegetarian
優點： Flights were on time and able to have 2 checking baggage
缺點： Their english is so bad that you have a lot of difficulties to understand them.
缺點： the flight was 30 minutes late, which caused me to miss my connection AMS-LDN, where my cousin was waiting to take me on to my Auntys Funeral at 10.30. MU head flight attendant said at first the flight was NOT late, even though we were scheduled to depart at 1245 we waited on tarmac until 1.15 and arrived AMS at 7.10 instead of 6.35.When I pointed out this lie she said "not our problem, speak to KLM lady on ground" ...I did ..and am now waiting for a flight at 13.20 TO A DIFFERENT AIRPORT IN LONDON, and 3 hrs AFTER my aunt's funeral.MU..the worst thing is I have them on my return flight to Japan.I am thinking if forfeiting that leg and booking with and airline that cares about their customers, instead of just taking your money.MU never again. Let them treat their own citizens with contempt.
優點： Smiling stewardess
缺點： So far so good
優點： Everything went smoothly
優點： Offer for 1 nights accomodation up to ¥10000 + dinner.
缺點： Next flight not til 2 days later but accomodation covered by Jetstar for only one night!
優點： Friendly staff
缺點： No legroom
缺點： Delay for 1 and half hour
優點： Everything is perfect
優點： The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!
優點： The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight.
缺點： The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly.
優點： The food and drink.
缺點： Being asked by a precocious young flight attendant if I was drunk. Demeaning and condescending. Luckily this was not within earshot of other passengers. I don't normally require politeness, but I don't expect rudeness either.
缺點： 不論check in , 登機，等行李，所有效率都很低
缺點： Smell was so bad during flight
優點： Quite comfortable, met my expectations and I rested. On board team were friendly and helpful.
缺點： Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.
優點： Food is surprisingly not bad, with entertainment is a plus.
缺點： luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell
優點： On time
缺點： It was not to check-in online. Website is awful. At the airport I could get only no tilt seats.
優點： Stewardess is polite compare to AirAsia
優點： Nice aircarft, helpful crew, clear & simple boarding process, clean and neat lavatory
缺點： One of my friend was vegetarian / vegan (food without any meat like chicken, lamb, beef or pork, fish or egg) and he did not get the required food article
缺點： 90 minutes delayed
優點： The luggage space was good.
優點： Crew was polite. Clean cabin.
缺點： Electronic entertainment system appears a bit old. Lacks USB sockets.
優點： Conformt ,enjoy and on time
優點： seats are comfortable
缺點： flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages
缺點： Flight departure delayed
優點： Efficiency by the staff and check in process
缺點： The constant clanging and banging by the stewardesses at the back of the plane
缺點： Nothing as such.
缺點： the cabin crew did not take care of my fragile hand carry items and key pushing for space for other late coming passengers.
優點： Cabin was clean. Food was good. Comfortable flight.
優點： Everything worked, boarded quickly and crew served passengers efficiency. Luggage was already on the conveyor belt when I arrived.
缺點： No entertainment because no individual screen for movie
缺點： Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often
優點： The crew were helpful and friendly throughout, trying to find out what we should do about missed connections during the flight, I was able to move to an empty exit seat (I'm 6'5") so the delay was relatively comfortable.
缺點： Well we were delayed for an hour and missed connection as a result, but you can't really blame the airline for that.
優點： Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well.
缺點： Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight.
優點： On time take off and landed earlier than scheduled
缺點： Poor ventilation
缺點： Enhance the choice of movies/entertainment
優點： stable flight
缺點： over 1hr delay before take off
缺點： can't online check in,3 persons seat separated
優點： The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again.
缺點： They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?
優點： Clean, comfortable and ahead ov time
優點： Same as above
缺點： Same as above
優點： Friendly staff
缺點： All was good.
優點： Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay
缺點： There was only one meal, not very special.
優點： We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!
缺點： Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.
缺點： No, all good
優點： I liked their positive & happy attitudes as well as their work ethic.
缺點： Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals.
優點： I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class.
缺點： I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class.
優點： Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again.
缺點： More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!
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