哥倫比亞特區機票折扣優惠

優點： Very good service on board, crew very attentive and polite.

缺點： Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.

優點： Ran on time

缺點： Food and drink options are limited

優點： The on time performance also inflight Meals

缺點： Check in for Departure

優點： Boarding was prompt and efficient.

缺點： No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective.

優點： Great legroom. Food better than last Korean Air flight a few years ago.

缺點： Changed to smaller aircraft, last row in the aeroplane.

優點： Same as above.

優點： Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair.

缺點： We boarded late but the communication was good.

優點： Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food.

優點： Very efficient, friendly and helpful staff

缺點： Food was gross.

優點： Food and Sitting Space

缺點： Nothing

缺點： The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!

缺點： The flight was delay .and I can’t able to catch my connecting flight I have to extra money for other connection flight

優點： Very friendly cabin crew. Sufficient food, quite tasty.

缺點： Extra charge for spirits. Only beer or wine complimentary. Poor headphones and image quality so overall entertainment mediocre.

優點： I liked everything was excellent

缺點： There was a 10 minutes delay

優點： Not much to like. The flight was okay.

缺點： Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage.

優點： Clean modern plane

缺點： Switched to American airways so the booking reference did not work. Had to call them to get a new reference so I could check in. But could not get boarding pass. Food not too good on the flight.

優點： 服務 電影 雪糕

缺點： 飯不好

優點： The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+

缺點： Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!

優點： Beautifully presented and tasty Japanese food. Electronic windows.

缺點： Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.

優點： Cabin crew were very nice. Food was okay, while the legroom was good too.

缺點： Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off.

優點： Everything.

缺點： Waiting for 30 minutes a Dublin to dock.

優點： Arrived ahead of the scheduled time

缺點： Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ....

優點： Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent

缺點： Nothing

優點： I liked the room.

缺點： There was no entertainment. Could not get seats together.

缺點： The vegetarian meals, they were not enjoyable, we actually couldn’t eat them. I wish we had not gotten vegetarian meals as the regular breakfast was a choice between pancakes or omelet with fresh fruit, which where both vegetarian. They need to make a difference between vegetarian and vegan.

優點： Every thing expert the food

缺點： The food

優點： New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well.

缺點： The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity.

優點： It arrived on time.

缺點： The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!

優點： Food was decent and crew were nice enough

缺點： Seat space was small and cramped. Entertainment was poor unfortunately

缺點： My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh

缺點： flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way

優點： Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!

缺點： Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta.

優點： Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea.

優點： The crew was friendly and effective. The flight was on time. The seat was comfortable in economy

缺點： Food was average. I wish the snacks could incorporate some Hong Kong specialities.

優點： Seat uncomfortable even though there was plenty of leg room

優點： A perfect landing/touchdown into Auckland. Great pilot

缺點： Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!

優點： Nothing

缺點： Asked them bot to sit us at the far end near the toilets and guess what.....last tier next to the toilets!! Broke my son’s bugaboo bee pushchair 2nd time due to the way they handle it as they through them instead of caring for them. Service in moscow is very poor.

優點： Excellent crew. Good plane, but seats aren’t very comfortable for night flight (in Boeing 777 more comfortable). Perfect meal!

缺點： No personal bus for business class. Not very comfortable seats for night flight (Aerobus 330).

優點： Some cabin crew tried to do good job Flights were on time

缺點： Checkin at SVO terminal D is total disaster. Understaffed counters, hours long lines, lack of instructions and assistance. On oversees flight 4 out of 6 lavatories were out of service. Cabin crew were in such hurry that they missed our row couple times. They served water only 4 times for 10 hours flight and refused to give a whole bottle for some bogus security concern.

缺點： Good service

優點： Excellent service. Very tasty food.

缺點： Too many voice announcements, interfering with the entertainments system.

優點： I love the food❤️

缺點： 2 hours delayed

優點： Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for.

缺點： There was nothing really to dislike here.

優點： All was really good

缺點： Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport.

優點： the crew were fantastic thank you

優點： The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again.

缺點： They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?

優點： Short layover, very good price.

缺點： Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!

優點： Punctual. Seat space better than most airline

缺點： Food is meh

優點： Very good service on board, crew very attentive and polite.

缺點： Lack of communication with customers in change of situation. Airline had to change the aircraft and as a result all passengers had to be transported to the new aircraft by buses rather than via boarding bridges. It was the longest airport shuttle ride ever because no one told us what to expect. People complained. But airline could have managed expectations better by giving notice to customers what will happen next, customers will be more forgiving that way.

優點： Boarding was prompt and efficient.

缺點： No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective.

缺點： Customer service on the flight was poor .

優點： The dumpling. The on board staff were very pleasant and had a lovely glass of coke cola with ice bit small though.

缺點： After 30 hours of travelling and no problems my luggage got lost on my last flight. I still haven’t got it yet, my medication was In there and it has ruined the whole trip for me. I am so upset with service I can’t begin to explain the pain I am now suffering. I have no clothes other than what I’m wearing. I have no toothpaste or toiletries. I feel ashamed of myself as I have dirty clothes on. I am truly not satisfied with my service. I have been let down to the highest order.

優點： Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!

優點： We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!

缺點： Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.

優點： Legroom was generous, crew were attentive and polite, although alcohol availability was stingy.

缺點： Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable.

缺點： It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!

優點： Wide bed and good support for good sleep

缺點： Not a big movie selection

缺點： Customer service on the flight was poor .

優點： on the plane, Crew in CA are great! Food is delicious! Entertainment is very good!

缺點： I had a terrible time yesterday when I had to transfer from CA 4120 to CA 429 in Chengdu Shuangliu to Sydney. When I got off at Shuangliu airport From CA 4120 at 23:50pm, there was no airport bus to transfer me from T2 to T1 international Departure at Chengdu Shuangliu. I have to run in the dark nearly 2 km to catch 1:20 am CA 429 to Sydney Australia. Really bad international service in Chengdu Shuangliu!!

優點： The on time performance also inflight Meals

缺點： Check in for Departure

優點： I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience.

優點： We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!

缺點： Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.

缺點： It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!

優點： Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!

優點： The cabin crew was always found to be welcoming and co-operative attitude. Rest Rooms (Toilets) were found to be clean whenever visited.

優點： Very efficient

缺點： Food was not good

缺點： The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!

優點： Very efficient, friendly and helpful staff

缺點： Food was gross.

優點： Comfort. Service. Cleanliness. Efficiency. Hassle-free.

缺點： Very small plastic cups of water. On-board on call crew service was slow.

優點： Brilliant service from start to finish

缺點： Nothing

優點： On time, chose the raw meal which was excellent.

缺點： Nothing!

優點： Interior of plane was very comfortable and entertainment options were excellent.

缺點： Slow to serve food and drink. We had to wait 2 hours before being offered anything.

優點： Excellent airline overall Great seats for sleeping

缺點： Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard

優點： Service

缺點： Nothing. Very smooth

缺點： There was no entertainment. Breakfast was standard