日本機票折扣優惠

優點： 準時起飛

缺點： 網上已check in,但到登機閘門要排完一邊對資料，再排另一 邊查証件，比較愚弄人

優點： We landed safely and the crew were polite

缺點： Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA - your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight.

缺點： 回程航班登机时间已经延误了大半个小时，回到香港後行李竞然要一个鐘有多才陸續出来。这是什么服务？

優點： Cheap service out of Hong Kong

缺點： Lack of seat pitch

缺點： 誤點快四小時真的有點久 而且都到機場了才發通知 也沒有說為什麼

缺點： Delayed flight

缺點： Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward.

缺點： Limited luggage

優點： I like all of it except boarding need to improve..

優點： The hot snacks is great

缺點： I was 32 weeks pregnant and I’ve asked twice if there is a priority for boarding but the crew kept telling to line up. I was fine with lining up but just checking if you have he policy for priority boarding.

優點： I liked nothing. Each and everything was not exoected frim airline

缺點： I am vegetarian and booked indian veg food in ticket but i was offered only non veg and that too was clumsy.

缺點： flight being delayed for 5 hours is hardly acceptable. The official delayed certificate should be handed out to passengers in a more spacious and controlled area and not when people are alighting from the aircraft, everyone was stuck and unable to get past the crowd. With China flights, i am pretty certain the bunch of mainlanders didnt even know what the certificate was for, they just flocked over to get it because that is their mentality. Aircon should be turned on if people are stuck inside the airline waiting for take off. Reasons such as the aircon is broken is pathetic. If the captain knows the flight is bound to be delayed then let the crew know in advance so they can prepare for our in flight enjoyment better such as refreshments like water to say the very least.

優點： Plane was good (Economy class)

缺點： Food

缺點： plane parked too far from main terminal. long bus ride delays arrival time.

優點： good selection of movies

缺點： food

缺點： The food!

缺點： None

缺點： Check in 及 登機人手不足

優點： 在香港辦理登機手續很快速，但因為在機上沒有購買食物和娛樂設施，因此無法評分！

缺點： 這次我是乘搭凌晨機，但機內飛行時不關燈，令人難以入睡！

優點： 機組人員服務態度好貼心，會巡視機上乘客嘅狀態，機種雖然細，但尚算整潔。

缺點： 食物可以有較多選擇， check in 時可顕示較清析嘅排隊位置，方便大家。

優點： The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight.

缺點： The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly.

優點： Comfortable Elite Economy Seats. Most of the air stewardess was polite with smiles

缺點： Not all but some lack of big smiles or no smile at all particularly when press button for services. Also, slower response compared to SQ where all air stewardess was prompt with great smiles. Main course was somehow better in quality for example beef chunk rather than thin slices. Overall, very comfortable ride.

優點： Was quite nice for a two hour flight. They gave us a free meal again.

缺點： Nothing I didn't like.

優點： Movie on board is good

缺點： Food not so nice

缺點： 大致上滿意，暫時想不到有什麼改進的地方

優點： I wasn’t able to get the flight and the booking agent never amended this despite 2 weeks of emails and phone calls

缺點： Lastminute.com could have answered my emails

缺點： 回程航班登机时间已经延误了大半个小时，回到香港後行李竞然要一个鐘有多才陸續出来。这是什么服务？

優點： Staff was really nice and accommodating, giving us priority boarding for free because we have children

缺點： No entertainment option, even to pay for it.

優點： Reasonable fares but given the issues encountered may pay more for a better airline next time.

缺點： 1. Flight was over an hour delayed with no comment on the cause of the delay 2. Once the flight was boarded the crew made no apology for the delay 3. Once the flight landed in HKG it was parked in a remote bay and every one was crammed into a single bus 4. Checked in bags were not delivered for over an hour after landing (all bags delayed)

缺點： 誤點快四小時真的有點久 而且都到機場了才發通知 也沒有說為什麼

優點： No hassles check in

優點： Boarding went swiftly and without issues. On board catering however rely's more on pre-booking your meals else there are hardly any options left. Seat was ok and punctuality too.

缺點： The check-in was a mess.. we were the first at the counter but among the last to board. The clerc disappeared with my passport and asked me to transfer luggage on the spot. On top she did not return the booking form. Luckily I had a second copy or my filipino friend would have been stopped by filipino immigration.

優點： Check in staff were very helpful

缺點： Plane was 2 hours late -airline seemed to be totally disorganised

缺點： They should improve tge delayed flight

優點： the price

缺點： you get what you paid for

優點： Reasonable prices, good in flight services...

缺點： Return flight was delayed almost 1 hour

優點： Meal was good but very little portions

缺點： Late flight, no entertainment.

優點： On time staff pleasant

缺點： Lunch

優點： The flight got us to our destination, with minimal fuss and no frills, which is what we paid for - so while the stars I gave aren’t amazing, it was exactly what we paid for

缺點： My flight was delayed from 2230 to 2345. Further delay happened at the airport.

缺點： The light was delayed and we arrived in Chiang Mai at 11pm. We got penalty of late rental car pick up. And our hotel is a yoga resort so it a far in the mountain. We arrived at the resort at 2am and we had to wake everybody up and the driving was dangerous without street lights.

優點： We landed safely and the crew were polite

缺點： Late on the way to Da Nang and very late on the way back (flight back to HK was a Hong Kong Express plane). Budget airlines are just not worth it at HKIA - your flights lands and takes off so far from the terminal, you are transferred by bus! No in flight entertainment- although not an issue on such a short flight.

優點： Staff was really nice and accommodating, giving us priority boarding for free because we have children

缺點： No entertainment option, even to pay for it.

優點： The journey was smooth, the seat was comfortable enough. Food was decent.

缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

優點： No personal entertainment devices - you can't use your phone to read a book or listen to music. back to good old fashion travelling. Make sure you prepare yourself with a book and junk food to cope

優點： I hated the airline!

缺點： The food was terrible and the staff was not nice at all. Worst airline.

優點： It flew

缺點： Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

優點： I wish I had something to like about it.

缺點： checkin was a nightmare. over an hour and a half to get bags checked and boarding passes. It seemed like every time there was an issue all the staff would stop what they were doing to see what the issue was. nearly missed my scheduled boarding time. Good thing our flight was delayed by almost 2 hours. guess I can't complain too much for a budget airline. Just sucks that bag checkin and delays took longer than our actual flight.

缺點： Despite baggage being checked through from HK to Davao, Cebu offloaded luggage in Manila and failed to forward.

缺點： Our flight was cancelled because of weather condition while we were at the boarding gate, they didn't care about compensations or consider not risking putting the passengers under last minute pressure, at least they should've notified us ahead of time, they automatically rolled us in the next flight, however, they didn't confirm if the next flight will be cancelled or not. In order to make sure I can catch my connecting flights, I booked another flight from Legazpi to Manila on a different airline, in addition, I had to pay the hotel booking cancellation fees in Manila, since these fees can only be waved if I cancelled 24hrs in advance. Moreover when I asked for my ticket refund, they made a big deal out of it and after a ruff struggle they agreed to refund me, but whatever the refund amount was, it barely covers anything of what I had to pay for a new ticket+ 1 extra night stay in Legazpi + hotel cancellation fees in Manila, I ended up paying 400USD in total while I only got around 50USD ticket refund from them, and of course, add to that the stress and hassle I went through in doing this!

缺點： The flight was delayed 30 minutes

缺點： 誤點快四小時真的有點久 而且都到機場了才發通知 也沒有說為什麼

優點： Priority luggage pick up

缺點： Additional food options

優點： In seat entertainment and a blanket larger than a dinner napkin in economy.

缺點： Both departure and return were in delay problem. Departure had been delayed for 3 hrs while 1 hr in the return.

優點： The service and staff were excellent, normally my flights via Hong Kong are always delayed or bad service , but this was a very pleasant experience,