|航空公司||中國國際航空, 中國南方航空, 中國東方航空, 達美航空, 美國聯合航空, 菲律賓航空, 韓亞航空, 長榮航空, 海南航空, 美國航空, 國泰航空, 大韓航空, 加拿大航空, 土耳其航空, 阿聯酋航空, EL AL, 日本航空（JAL）|
過去72小時內找到香港往紐約州最便宜的機票價格是HK$ 3,812。 最熱門的航線是香港往紐約，過去72小時內找到最便宜的機票價格是HK$ 3,812。
優點： Crew was friendly helpful
缺點： I ordered muslim food but they said they don’t have
優點： The crew were very attentive. Lie down seat
缺點： A little outdated for Business class in comparison with other airlines however for the price i would say it's worth it.
缺點： cannot access the reservation or checkin at Air China site
缺點： No hotel provided for 24 hour stop over. Also the bags were not checked in for the whole travel so we had to collect the bags and carry them for whole time. It was really pathetic experience. The officers at the Beijing Air China counter don't understand English which made the simple conversation more difficult. We had to pay for the hotel, taxi and food.
優點： First off, the flight was cheap, really cheap, so for the price it was amazing.
缺點： Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings.
優點： Good flight overall!
缺點： My checked in luggage did not arrive at my final destination airport!
優點： Helpful staff both on ground and in the air
缺點： - The plane supposedly has free wifi :) :) :) but this is too good to be true. After a long and complicated procedure “all free wifi passes are gone, try again next time”. Someone said there are only 70 passes for the entire plane. - Similar experience with “free wifi” Guangzhou’s Bayun airport if you don’t have a Chinese simcard in your phone. - Navigating China Southern’s website for online check-in is a nightmare.
優點： It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience
缺點： The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies.
優點： Basically I didn’t like much. Food was terrible, individual tv entertainment wasn’t available on my return flight A330.
缺點： Food , tv, many hours of waiting for boarding
優點： Nothing". I really mean it Nothing.
缺點： I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else.
缺點： The food!
缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.
優點： Friendly staff
缺點： Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.
優點： Good price, nice staff
缺點： It's always the same food and just one served beef rice! It would be nice if they could vary the food menu.
優點： The Crew were super helpful to me and my baby, they took the time to ask if I needed anything and offer their assistance.
缺點： No entertainment
優點： Seating was fine
缺點： Did not have a wheelchair waiting for my wife when we arrived in LAX
優點： The crew was excellent
缺點： We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one
優點： Everything was perfect and most of all ON TIME Thank you Delta!
優點： Service by crew. I was flying economy but it was par to business class.
優點： extra legroom of comfort plus zone
缺點： Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC
優點： the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good.
缺點： THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM
缺點： Going and coming back was delayed
缺點： Aircon too cool
優點： 1. Super friendly crew 2. Plenty of space in Economy Plus seats
缺點： 1. Very average food 2. Continuous problems with the entertainment system during the whole flight
缺點： United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful.
優點： Staff attended well , flight on time, well organised
優點： got lucky and no one sat next to me. Boarding was fast
缺點： No Entertainment module, have to pay for Wifi
缺點： Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it.
優點： Food wasn't too bad, stewards were pleasant but had to wait ages for water. Like the 2 4 2 layout so we didn't have to disturb anyone for "comfort" breaks.
缺點： Checking in, a few kg overweight, they made us put the excess into our hand baggage, it meant opening our 4 cases, actually moving things which weighs less than half a kg, complete waste of time, over half an hour. Complete waste of time as it's on the same plane FFS. Entertainment via iPads, poor selection of films.
優點： Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's.
缺點： I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport.
缺點： No vegetarian food.
優點： Flying with a partner, the two seater in economy was comfortable, good leg space, reasonable food , good service.
缺點： Plane was far too old. No in-flight entertainment. food mediocre. no battery charger USB plug
優點： Business class seats are a lot more comfortable than earlier versions.
優點： The crew The time of the flights
缺點： Food options were narrow Online seat selection wqs not allowed
優點： Was quite nice for a two hour flight. They gave us a free meal again.
缺點： Nothing I didn't like.
缺點： Need more choice in movies.
優點： Nice staff, comfortable seating and reasonable variety of food.
缺點： No information about transfers, had to transfer own luggage. On the flight back it was rescheduled the night before but not enough time for transfer and so I and many others missed our connection flights and were stranded at the airport for six hours. There weren't enough staff to handle the situation and rebook or help with customers who were clearly stressed and drum up. This was really disappointing.
優點： Great crew and good service
缺點： Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good
優點： nice ride, good service, good seat comfort
缺點： cannot check in through to Shenzhen. Need to choose seat for 2nd flight only after I arrive in CHongqing
優點： The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice.
缺點： Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait
缺點： Food quality should improve
優點： Crew were ok Captain was informant
缺點： Delay Heat on plane at 98 degrees upon boarding
優點： This was a quick flight - 39 mins I also got an upgrade too
優點： I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose.
優點： The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead.
缺點： Accurate configuration. A more modern plane.
優點： eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there.
缺點： too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch.
缺點： 2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx
優點： CX crews are professional as they are very customer oriented
缺點： The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!
優點： I don't know why now there was no little gift or stuff keep kids busy during the flight, but only movie.
缺點： keep providing little gifts for kids
缺點： flight always late as usual
優點： Crew were friendly and premium economy seats were spacious and comfortable
缺點： Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders.
優點： We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!
缺點： Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip.
優點： for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles.
缺點： Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another.
優點： Same as above.
缺點： Great value ,excellent and friendly service.
優點： I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience.
優點： Love the space of airplane
缺點： Not a single snack in the plane!
缺點： Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often
優點： Boarding was efficient
缺點： A lot not to like. In consistency following their own rules - i.e. asking some passengers to move from crew seats but allowing others to sit there, phones are not allowed to be used on flight mode but iPads etc are (even though both are capable of emitting radio waves). Food is very bad, even for someone familiar with asian food. Most of the staff cannot speak English properly. Constant announcements throughout the flight, even for minor things for example announcing the sale of duty free items
缺點： No ability to charge smartphone or laptops
優點： Excellent value for Economy flight
優點： Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.
缺點： Better food, otherwise good
優點： Crew as always with air Canada were very accommodating. Always smiling!
優點： While I've ranked the crew as poor, that isn't a reflection of the entire crew. The flight crew and check-in team were fine, the boarding I have as mediocre due to delay, but I don't put that on the staff.
缺點： My issues are two part: 1 - I wasn't informed that I was required to retrieve my luggage from the carousel on this flight from George Town to Toronto. I thought perhaps I missed something, however, the three other couples that were in the same predicament I was weren't aware either. This caused a massive headache, the instructions were superbly poor on how to retrieve the luggage, and the process was completely a waste of time. We had to talk with three different people, the person that took us back to the carousel showed no urgency despite us all explaining that we were on a short layover, and might miss our next flight, and even though we had our passes to get through customs, we were made to wait in line to have our baggage inspected. A completely broken process that could've been avoided with a friendly reminder at check-in. 2 - Once I was able to retrieve my luggage I picked it up off the carousel only to find the handle on one piece of luggage had been ripped off, and the plastic lining on the other bag was destroyed. Admittedly I find this to be no surprise after seeing how mine and everyone else's luggage was handled so poorly upon being loaded into the cargo. I saw my luggage being tossed 3-5 feet into the cargo area - literally picked up, and with complete disregard flung like it was a trash bag being thrown into the dumpster. Since I didn't have time to discuss this with any staff due to my prior issue and being unable to find a representative once I landed back in Vancouver, I called the next day to discuss this over the phone, but the representative explained that I was only able to make a complaint in-person at the time of baggage retrieval. The person was absolutely useless and unwilling to help. This was by far the worst treatment I've had at any time in my life while flying any airline. The trip to George Town was with American Airlines, and even though it was longer, and a tad bit more expensive, the service I had with them was stellar by comparison to my experience with AirCanada. Going forward I will only be using AC when there are absolutely no other options.
優點： I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy.
優點： Good food, excellent lounge in Istanbul and super comfy seats in the longer leg
缺點： Boarding crew did not have the required knowledge of visa process and made us wait 40 mins
優點： Food and service in business class were splendid.
缺點： Absolutely nothing!
優點： Good crew. Clean
缺點： A little late
優點： Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy.
優點： I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again.
缺點： flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do.
優點： Friendly staff
缺點： Very disappointed with seat, choice of movies and food was not edible. Very poor when compared to business class on other airlines.
優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.
缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...
優點： Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs
缺點： Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!
優點： Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay
缺點： There was only one meal, not very special.
優點： The staff, from airport to plane, were brilliant, the food was initially surprisingly nice, but by the time I'd been in transit long enough for the third meal, I just couldn't face it.
缺點： The Seats were OK and the legroom was pretty bgood for economy, but the extra headrests on the larger Heatthrow/beijing aircraft came in at about shoulderblade height and made finding a truly comfortable position impossible. Definitely one to look at the price step ups for better seats in future.
優點： Everything smooth and comfortable
缺點： The in flight entertainment system was very limited and of no interest
優點： My previous flight was delayed so I missed the plane I was scheduled for, but Air China found me a replacement flight that was only a couple of hours later. Despite the extra passengers from the delayed flight the plane still had a few empty seats and I was able to take an exit seat for extra legroom (I'm 6'5"), although I will still upgrade in future.
缺點： On the flight out the plane was really warm, so this time I dressed on that basis, but the flight was really quite cold. I guess I'll have to figure out a changable set of cloths in future.
缺點： It was not a pleasant stay in Beijing airport... The staff were very rude and not helpful.. I had to fight for the wi-fi code and I had to fill out a form, for a pass to get out if the airport... I waited over 90 mins in line, only to be told I was I the wrong line, in the first place ??? !!
優點： The Beijing/Osaka flight was a smaller simpler plane than the Heathrow/Beijing one, but cconsidering the amount of time both flights take relative to each other, I think it had the better balance of the two.
缺點： The only thing I'd suggest is while the Crew were great and did offer drinks a number of times, the first drinks run seemed late - although that might just be a combination of needing to wait until the plane has reached full altitude and the desire to clear the unpleasant Beijing air.
缺點： Crew can be more friendly
優點： Everything was fine.
缺點： All reasonabley good.
優點： Food and attentive of the crew.
缺點： The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality.
優點： Good crew, comfy seats and good food and entertaning
缺點： The boarding was terrible -lots of pushing and shoving
優點： Just such a smooth journey.
缺點： Storage is too small for trolley or even a computer bagpack
優點： They had the perfect shows on the plane, the crew was very nice and positive
缺點： In both flights they had a problem with times and scheduele
缺點： The flight was too crowded I was sited next to a sick person which could influence the entier flight. The crow should not allow it to happened or at list give the sick person a mask to avoid spreding the infection. The sites were broken. The toilet didnt fanction and was very dirty. The crow aggres
優點： Fast boarding; relatively comfortable seat; and on time flight.
缺點： The entertainment is limited. not personal.
優點： on time, friendly crew
缺點： old plane, no GPS, tiny video screen far away, revolting food both ways
優點： Food was delicious Staff were friendly Excellent in flight entertainment Nice new plane
缺點： Nothing, it was all good!
缺點： Flight attendants
優點： Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere.
缺點： in-flight Wifi is not working
優點： The staff were fantastic nothing was too much trouble and great fun attitudes.
缺點： No entertainment systems.
優點： The meals. The attention to service details. The seats are better.
缺點： Ticket reservation follow up.
請給我們寄送 電郵 我們團隊成員將很快跟你聯絡。