紐約 約翰·甘迺迪國際機場機票折扣優惠 (JFK)

優點： Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well.

缺點： Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight.

優點： Boarding was prompt and efficient.

缺點： No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective.

缺點： Horrible communications! Requested an upgrade and was told the system was down then on return trip requested upgrade again and was told that it had to be done at check in which means returning to main terminal by tram and going through security again as the girl at the boarding desk returned to playing with her phone. There was more than 50% first class seats unfilled, good news for investors. On the tv monitor we were watching our final approach as we bypassed the airport and made three 360 degree turns 50 miles out for 30 minutes and not one word from the Captain what was happening, very nerve racking. Never fly Air China again!

優點： Getting off the plane

缺點： Two hours on the deck at Astana waiting take off in steaming humidity and not a word from the staff. They looked blankly at me when I asked to know what was going on. And then they told a bald faced lie. They failed in the service of a pre-ordered mea. in general a pathetic excuse for an airline.

優點： The staff was helpful

缺點： The flight was cramped up and not clean

優點： I like food ,drinks,and staff

缺點： What i didnt like was our baggage left with no keys, they all broke both keys we put in our check in baggage,just make us so dissapointing!!!

優點： enjoy movies

缺點： after a long flight overnight，breakfast and lunch are combined as brunch at 1:30pm melbourne time - but chicken rice /pork rice definitely are not so exciting ！

優點： Ran on time

缺點： Food and drink options are limited

優點： Good

缺點： Food to be improved

缺點： I didn't like that FlightNetwork confirmed my flight, but then never ticketed it. I did not realize till I was at the airport and it was too late. my whole family was late to our vacation and had to re-purchase a last minute ticket to leave the next day instead. This does not reflect on AirChina, but the Kayak booking process. Reading some other reviews here, it seems this happened to others. Terrible!

缺點： Seats too small

優點： I was surprised that there were tons of in flight entertainment to select from. Crew was also very nice

缺點： The seats weren’t the most comfy and one of the meals was bad

優點： Ppl r ok to work on plants,

缺點： Almost everything is sucks, I will never forget these horrible experiences in my life.

缺點： Little movie options

優點： Flight was good but my luggage case was broke the two wheels have been broke off make my case not useable as it has two holes were the wheels was

缺點： suit case was broke wen I was given it at ho chi ming city two big holes where the wheels was I have taken photos also

優點： Reasonably comfortable

缺點： No movie selection and nowhere to charge phones. On line check in was a nightmare.

缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.

優點： same as before Staff excellent and nice with everybody

缺點： the foods

缺點： The food was supposed to be indian vegetarian. The food was almost boiled vegetables with rice. Horrible food. The lounge was equally worse. Food was empty and no one was bothered. On a flight taking off at 3 am and landing at 10.30 am they served dinner instead of breakfast. A typical Chinese government job.

優點： Nothing

缺點： Arrived 2 hours before flight time (1315) but massive queue at bag drop and security. When got to security it was already 1230 and gate is closing in 25 minutes, I talked to people for a quicker access but to no avail. When I got through security, it was 1305 and the gate was closed. About another 12 passengers on the same flight could not board the same flight. When I talked to someone At the end another is arranged at 1625, only delayed until 1900 for boarding, and took off at 2000.

優點： The on time performance also inflight Meals

缺點： Check in for Departure

優點： the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure

缺點： the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean

優點： Wide bed and good support for good sleep

缺點： Not a big movie selection

缺點： Little movie options

缺點： Seat is small and uncomfortable No entertainment on flight Landing late Food test not good poor customer service

優點： Ppl r ok to work on plants,

缺點： Almost everything is sucks, I will never forget these horrible experiences in my life.

優點： This flight was a codeshare bw Cathay and China air, which lead to confusion on the ground at Beijing (did we book at Cathay or at Air China - even the Air China staff did not know initially) Small seats, very average food, entertainment system not up to scratch in terms of being easy to use and responsive. Relatively inexpensive flight but I would Stump up The $ next time and make sure I’m flying with someone of a higher standard

優點： Kayak website is not liable towards its customers. Due negligence.

缺點： The BYOjet agent that is the partner of KAYAK is irresponsible and careless and got lack of customer support.