紐約 約翰·甘迺迪國際機場機票折扣優惠 (JFK)

優點： Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well.

缺點： Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight.

優點： Overall i won't prefer to travel from this airlines anymore.

缺點： the way airline treat the passenger was very poor and rude. I came to know this when my Air China flight from Sydney to Chengdu have been cancelled on 16th of November 2017 at 21:40 pm. I had to reach my destination on time by 17th of November 2017 to attend my marriage ceremony but unfortunately i missed and had to bear a great loss. THEREFORE, I WOULD LIKE TO REQUEST A COMPENSATION AND REFUND FOR MY FLIGHT.

優點： The on time performance also inflight Meals

缺點： Check in for Departure

優點： On time

缺點： They accidentally switched my last name and first name.

缺點： Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often

優點： Love the space of airplane

缺點： The plane was delayed over one hour for take off in Shanghai

缺點： Customer service on the flight was poor .

優點： I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.

優點： The seats were fine, considering that this was an overnight flight the blankets and pillows were a nice touch. They topped up my drinks a few times, and brought me water so I could take my medicine which was lovely.

缺點： Service could have been better - there were no vegetarian food options at all, and the crew were not very understanding. Often the flight attendants were brief and brisk and a little cold. But otherwise flight was fine.

優點： It flew

缺點： Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

優點： Food, service on board

缺點： Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first.

優點： The journey was smooth, the seat was comfortable enough. Food was decent.

缺點： I took 2 connecting flights back home, both flights were delayed by 2h and 1.5h respectively. No estimated new departure time was given, and the staff took very long (well after the supposed departure time) before they made an announcement for us to apologise for the delay. Service was mediocre. Half the time the crew was no where in sight, so it was difficult to ask them for something. When pressing the bell for service, they also took very long to respond. Once, when i had asked a steward for water, he was busy and told me to go to the back of the airplane to get it myself.

優點： My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.

缺點： I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well

缺點： 炒米粉或者炒飯無料 很糟糕。機上日文機組服務佳

優點： Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay

缺點： There was only one meal, not very special.

優點： Boarding was prompt and efficient.

缺點： No power sockets to charge phones, Entertainment selection and functionality completely outdated, just managed to watch 1 movie before I gave up trying. The air hostess tried to help but mentioned that it’s just slow. During dinner service I asked for a second glass of wine with my meal but was refused as only 1 glass of beer or wine is allowed per passenger and flight, which I found very stingy as an airline and irritating from a customer care perspective.

缺點： The plane was delayed over one hour for take off in Shanghai

缺點： I couldn't watch movies on the flight all the writing was in Chinese so the flight was boring

缺點： Seat is small and uncomfortable Landing late Food test not good poor customer service Drink should serve more often

缺點： 兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。

優點： Just about everything

缺點： I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure

優點： Seats are comfortable.

缺點： Check in agents could have been more professional

缺點： Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger