美國機票折扣優惠

優點： nothing

缺點： the food was a shame

優點： 飛機新，

優點： Hello Kitty themes

缺點： Coffee served diluted .

優點： Crew were polite on boarding, and throughout flight when seen then

缺點： Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down

優點： Professional and quick boarding

優點： The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again.

缺點： They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?

缺點： 兩件大型行李遺失，航空公司很不負責任！坐飛機成五十次從未有試過遺失行李。還有，空姐很惡。

缺點： So hot on the plane and cramped.

缺點： Food quality should improve

缺點： Only one member of staff for a lot of people connecting from chongqing. Even though arrived with a lot of time to spare there were many problems and in the end i only made the flight as they delayed it and i sprinted through the airport.

優點： So this is just a tad bit better than most Chinese airlines. Just a little.

缺點： Food sucked, bags lost, nobody speaks English. Entertainment is ridiculous.

優點： The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice.

缺點： Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait

缺點： Seats did not recline very much. Hard. Food was very plain and starchy.

優點： Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection

缺點： Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small.

優點： onboard service was good

缺點： 17 hour delay

優點： This time the seats were more comfortable

缺點： Nothing

優點： Services good

優點： Quite comfortable, met my expectations and I rested. On board team were friendly and helpful.

缺點： Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

優點： Everything

缺點： The English of the crew wasn't fantastic

優點： Cabin fitout is cozy and comfortable. Great service onboard and free WiFi for Premium customers

缺點： Taoyuan airport facilities

優點： 다른 항공사 비행기에 비해 좌석이 넓은편임. USB 포트는 기본에 콘센트까지 있어서 놀람. 엔터테이먼트는 주로 한국 방송들 위주였던듯.

缺點： 아시아나 기내식 괜찮다고 들어 기대했으나 싱가폴항공보다 별로였음. 비빔밥에 단무지2개 계란말이 한조각.. 싱가폴항공은 비빔밥에 김치도 주는데.. 그리고 밥 다먹고 빵 먹는다고 식기 걷을때 나이프랑 컵을 못 냈는데 다시 가지러 안옴..-_-;; 캔이랑 컵이랑 다 가지고 있었는데 다시 수거하러 와야하는거 아닌가..?

缺點： 2 hour delay from Incheon to Tokyo. Messed up our travel plan a bit.

優點： The cew is very friendly but need to improve their English.

缺點： Entertainment system. Food options. General service offering in business class

優點： For the duration of 5.5hours, 1 main meal and 1 snack were served. Prompt drinks and meal service

缺點： No personal inflight entertainment. Only a few screens from the ceiling, with poor viewing angles.

優點： Nothing". I really mean it Nothing.

缺點： I was flying to Delhi & it was an emergency situation for me bcz i lost my Dad & i was flying to perform the cremation of my Dad. And thing this was informed to the China Southern officials so that they could arrange something for me. I requested them to put me into another flight for which i was ready to pay the whole amount but no one listen to my request & i had to wait so long. I was amazed to see that no one was keen to understand my problem at both he airports i.e. Auckland Airport & Ganzhaou Airport. Apart from this the behavior of your officials was so rude & arrogant it made me feel as if i was a slave or some kind of culprit. Due to the ignorance & laid back attitude on your part i couldn't reach my destination on my time. Seriously it took me "24 hrs Extra" to reach my destination & as a result of which i couldn't perform the cremation. I was pissed off by the service; complete ignorance by the staff/officials of ur airlines. I wasn't expecting this kind of treatment from a reputed company like you. I request you guys to look into this matter seriously and try to take some corrective measures so that this thing won't happen in future with someone else.

優點： Cabin crew support for food.

缺點： Availability of limited Bollywood movies. Expecting English subtitles for Hollywood movies

優點： The boardings service was perfect.

缺點： From Bejing was the flight more 4 hours delayed. It wasn't comunications why?

優點： Nothing

缺點： Ground staff did not want to help me and refused to put me on this flight because they reffered to no transit visa, although I was legally allowed to get on the flight as I have just found out, but it is gone already. As a result all my consecutive flight were cancelled as no show. I tried to reach the airline help line, however due to Chinese New Year they don't work, so there was no way to solve this problem I am VERY dissapointed. Will take this case to the court if my money not refunded

缺點： Vegetarian Meal was poor.

優點： crew was very polite and everything was smooth.

優點： Comfort as usual

缺點： No idea

優點： I like the nice and warm service from the crew

缺點： Food can be more variable but overall its oke

優點： Staff. Entertainment.

缺點： Food was average. Space small. But economy always is.

優點： Hello Kitty themes

缺點： Coffee served diluted .

優點： Movie on board is good

缺點： Food not so nice

缺點： 桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。

缺點： 三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。

優點： Movie on board is good

缺點： Food not so nice

優點： To actually catch the flight BUT it was cancelled leaving me having to buy another $AUD666 ticket DISGRACEFUL BY BUDGETAIR AND EVA!!

缺點： For EVA to GIVE me a REFUND KAYAK can HELP me get a refund

優點： 飛機降落技術不錯

優點： The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again.

缺點： They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?

優點： It flew

缺點： Flight departure time was wrong in Kayak and flight stood at Xi'an airport for 40 mins + arrived at the satellite terminal in HK which meant a bus. Long wait for bags too

缺點： 無限延遲登機時間，需要改進...

優點： Despite the late arrival of the inbound aircraft, the bus boarding was efficient and we were ready to go fairly swiftly. The seats were quite comfortable for a short flight, it was a visibility newish B737-800 aircraft. The food was bland and flavourless, but they did serve fruit and Haagen Dazs

缺點： Again the food was basic apart from the ice cream. The entertainment came in the form of pop down screens that just played a Chinese drama. The single most frustrating thing about flying any Chinese airline though is the blanket ban on all mobile phones during the flight, even in flight mode. A imbisilic and embarrassingly outdated rule that is clearly one of the many achievements of the CCP. Wake up and join the rest of the world!

優點： Was quite nice for a two hour flight. They gave us a free meal again.

缺點： Nothing I didn't like.

優點： 飛機新，

優點： Crew were polite on boarding, and throughout flight when seen then

缺點： Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down

優點： Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean.

缺點： transfer process at airport cumbersome. Transfer gate was closed at airport so we need to exit airport and re enter from departure hall.

優點： Great crew and good service

缺點： Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good

優點： Nice staff, comfortable seating and reasonable variety of food.

缺點： No information about transfers, had to transfer own luggage. On the flight back it was rescheduled the night before but not enough time for transfer and so I and many others missed our connection flights and were stranded at the airport for six hours. There weren't enough staff to handle the situation and rebook or help with customers who were clearly stressed and drum up. This was really disappointing.

優點： You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

缺點： You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

優點： I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around.

缺點： 1. The flight delay. 2. Horrible food. 3. In-flight entertainment set wasn't working. When we told the stewardess about it, it wasn't addressed till the flight was about to land. Which was by then, rather useless. They gave a a complimentary bottle of wine though.

缺點： 沒有

優點： My dietary preferences didn't get reported right and the flight attendant was very accomodating and made me a platter of a bunch of sides whereas other airlines in my experiences just say tough luck.

缺點： I don't speak Chinese so I found their website very confusing and couldn't navigate my booking online well

優點： Nice airplane! Loved the movie selections and the meals. Exceptional service!

缺點： 三明治乾硬，生菜還放在外頭，不好吃。 視聽系統每幾分鐘就自動變暗，有問題。

缺點： 桌子太小。菜盤太擠。包裝蓋子都不好放。椅背袋資料太多太擠。盤子等太輕容易翻倒。

缺點： 機組人員服務態度可以再加強

優點： seat very comfortable

缺點： food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages

缺點： 1h30 delayed as usual

缺點： Docking at an air bridge rather than taking a bus

缺點： flight delayed as usual

優點： Food is surprisingly not bad, with entertainment is a plus.

缺點： luggages delayed for nearly one hr. Many ppl waiting for luggage at the luggage bell

優點： Services verygood

優點： Comfortable plane and a good price

缺點： Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother.

優點： 座位舒適，食物好吃，服務人員很有禮貌

缺點： 沒有

優點： New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.

缺點： Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.

缺點： The food!

缺點： transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude.

優點： I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again.

優點： nothing

缺點： the food was a shame

優點： Hello Kitty themes

缺點： Coffee served diluted .

優點： Nice airplane! Loved the movie selections and the meals. Exceptional service!

缺點： It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination.

優點： You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane.

缺點： You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim....

缺點： If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve.

缺點： Food quality should improve

優點： Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.

缺點： The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.