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過去72小時內找到香港往英格蘭最便宜的機票價格是HK$ 3,898。 最熱門的航線是香港往倫敦，過去72小時內找到最便宜的機票價格是HK$ 4,071。
優點： Good price, nice staff
缺點： It's always the same food and just one served beef rice! It would be nice if they could vary the food menu.
優點： Plane was okay/good. Crew was good.
優點： Good selection of movies
缺點： The food were not fresh and ill prepared
優點： We departed on time, and boarding after we returned back to the airport the 2nd time was efficient.
缺點： The flight had to turn around halfway back - due to "mechanical issues". Arrived home 4 hours late. English language ability of the crew is appalling. They generally don't speak any other than what is in their crew manual...
優點： Ground staff was most helpful when I accidentally missed the flight!
缺點： Quality of the food and entertainment on board were both appallingly poor!
缺點： Poor quality of food. We were not served vegetarian food despite our request made at the time of booking.
缺點： Entertainment system wasn't switched on immediately after take off and safety demos
缺點： Flight was delayed for one hour.
優點： Efficient and on time
缺點： Aircraft seats worn out
優點： We really enjoy the additional room in Premium Economy. The boarding process and checki in was terrific.
缺點： Whilst the crew were pleasant today
優點： 787 comfort /
缺點： Limited movie selection/ outdated newspapers/ food quality
優點： Used their larger A380 plane Good boarding and inflight service
優點： Flight was empty so had enough room next to my window seat
缺點： The food was an express snack! For a 2.5 hour flight, I think it’s seriously a shame!
優點： Staff were nice
缺點： Seats didn’t work. Both seats couldn’t recline. Not nice on a 13hr flight! Gluten free meal was very average. Poor entertainment compared to other airlines.
優點： Comfort in the plane and hospitality from the crew
缺點： Food served during dinner
優點： On time, good service, nice crew
缺點： Tight space for legs when chair is in flat setting
優點： Nice crew, nice plane
缺點： Late arrival at Dubai, late departure and late at final destination...No information given to passangers!
優點： Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!
缺點： Nothing, everything was superb
優點： Punctual modern aircraft.
缺點： The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed
優點： Overall, an incredible experience!!!
缺點： The food was excellent
缺點： I had to pay 66 Euros for checked in luggage even though at no point during booking was this made known to me. I thoroughly checked the conditions and had no option but to pay at check-in.
優點： I was running late for the flight due to bad traffic en route to the airport. Nonetheless, the staff was very understanding, and called me to the gate once I finally arrived to assign me a seat since I wasn't given one when I checked in online. They upgraded me without my asking... to an economy plus exit row, so I had lots of room during the 8 hour flight to Copenhagen. The plane was new - an Airbus A330 - and the flight crew was friendly and helpful.
優點： Excellent crew, very friendly and efficient
缺點： my flight from stockholm was delayed and there was a massive queue at border control and no SAS or airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection
優點： Food was good. and more leg room. Also gave you a pillow and blanket. Of course the flight to China was a much larger airplane a Boeing 747, where flight to Sfo was a 737-800 and a smaller Air bus. All my flights made it to destination on time. Or close to it. You should plan on at least 1&1/2 hours between transfers. SFO was under staffed at security long lines, and empty desks. Beijing & Soul airports had smaller lines. The Visa free transit at Beijing worked well.
缺點： Long time through customs and security especially when transferring from one plane to another. We had carry on luggage but still had to go through baggage claim and exit before transferring to the next flight.
優點： Wide bed and good support for good sleep
缺點： Not a big movie selection
缺點： No hotel provided for 24 hour stop over. Also the bags were not checked in for the whole travel so we had to collect the bags and carry them for whole time. It was really pathetic experience. The officers at the Beijing Air China counter don't understand English which made the simple conversation more difficult. We had to pay for the hotel, taxi and food.
優點： First off, the flight was cheap, really cheap, so for the price it was amazing.
缺點： Planes was a bit old so the entertainment system was a bit temperamental, poor image and the wife’s controller had taken a beating, so was hard to navigate and adjust settings.
優點： Food was very good. Good variety and plenty of vegetables. Staff very courteous.
缺點： Restroom was Healy used. Should have been monitored more closely. Was not clean enough when I used had to clean myself before I could use. But I used to be a health inspector so maybe my standards are to high.
優點： Friendly and efficient crew. I travel KLM often and always enjoy the flights.
缺點： There were several flight delays and gates were changes a few times.
優點： I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks.
缺點： My suitcase didn't come with the airline.
優點： Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way
優點： All good
優點： The free glass of red wine when the plane finally took off.
缺點： The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?
缺點： I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest.
缺點： Great experience
優點： Everything! It was a wonderful experience.
優點： The crew were polite and friendly
缺點： Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude.
優點： Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service.
缺點： Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst.
優點： Very nice crew
缺點： The boarding gate has too little space and was chaos.
優點： You can charge your phone on the flight. Got snacks on each flights
缺點： the food options
優點： Captain explained situation in person
缺點： Plane was 90 minutes. Airport was overcrowded and dirty. Issues were due to airport and air traffic control
優點： Everything was excellent.
優點： -Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system
缺點： -Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late
缺點： Bigger entertainment screens compared to previous Emirates flight from Manchester
優點： Crew were rude and kept ignoring me
缺點： Crew member needs to be more friendly and accommodate when things go wrong
優點： I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing.
缺點： They ran out of options on the food and considering it wasn't a full flight that surprised me.
優點： Plane size, entertainment options and food were all great.
缺點： The person next to me was rude and leaning over on my side but not much the airline can do about that.
優點： Great cabin crew and food
缺點： Very old aircraft with broken seats
優點： The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats.
缺點： I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better.
缺點： Nothing. Very smooth
優點： Modern aircraft, good fleet in general
缺點： Shabby interior, boarding at Bole. Bole airport needs drastic expansion.
缺點： Food quality should improve
優點： Nice staff, comfortable seating and reasonable variety of food.
缺點： No information about transfers, had to transfer own luggage. On the flight back it was rescheduled the night before but not enough time for transfer and so I and many others missed our connection flights and were stranded at the airport for six hours. There weren't enough staff to handle the situation and rebook or help with customers who were clearly stressed and drum up. This was really disappointing.
優點： The Plane itself was comfortable, the entertainment system was modern & clear with lots of good choice.
缺點： Flight was delayed 6 hours leaving Beijing. No explanation or ETD was given during the 6 hour wait
缺點： If there are empty first row seats, with extra leg room, I don't see why you couldn't let people use them just because they didn't pay the extra $100. It's absurd that once we are 40 thousand feet in the air you would enforce keeping those seats empty instead of increasing the happiness/comfort level of at least some people aboard. Also the food quality should improve.
優點： Not knowing much about this airline, I was pleasantly surprised with the short flight from Edinburgh to Dublin. Sorry all you plane geeks, I don't know what model aircraft it was, but I was seated in the middle of a 2-3-2 arrangement. Boarding was speedy, staff pleasant and even offered a sandwich in the short hop. Seats were comfortable and being early on a Saturday morning, it was not fully packed. This meant that getting off was not a chore. I'd definitely use them again and wouldn't hesitate in recommending you use them for the sort flight like I made.
缺點： The only issue that marks them down was the lack of on line check in for the flight (Edinburgh to Dublin). Despite that, checking in via a traditional route was efficient and done with a smile.
優點： Good flight crew
缺點： Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead.
優點： Got an exit row seat. Lots of leg room.
缺點： No complaints.
缺點： 不論check in , 登機，等行李，所有效率都很低
優點： Crew excellent
優點： Friendly staff. Food was good.
優點： Boarding was great as well as comfort and crew. the flight was ok
缺點： however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :(
優點： Great crew, aircraft etc
缺點： General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft.
優點： As efficient as ever
缺點： Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!
優點： Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time.
缺點： Food was terrible.
優點： Service good. Staff good
缺點： Very cold at night
缺點： We didn't get from Helsinki to Dublin we were redirect via Paris.
優點： Good smooth flight, on time. No complaints
優點： I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule.
缺點： I will not buy the air ticket from cheap ticket any more.
優點： one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude.
缺點： Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training
缺點： We ask for wheelchair help from Perth to brooome but it was not provided .
缺點： Transit time is good for way too tight
優點： The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy
缺點： The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane.
優點： On time and very efficient
缺點： The food offering was poor
優點： We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair.
缺點： Service not good
優點： I upgraded my flight to business class and I enjoyed it.
缺點： Quick transfer
優點： The food was good on this flight . The entertainment was good I managed to get a good sleep as well.
缺點： The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking
缺點： It was delayed by 15mins due to heavy rain but it was OK as everything else was on point
優點： easy securityand boarding at kl
缺點： food bland
優點： The hospitality of the staff Smooth sailing process
缺點： The food and the seats and leg room is too small especially for larger people
優點： Ground staff was most helpful when I accidentally missed the flight!
缺點： Quality of the food and entertainment on board were both appallingly poor!
缺點： Long waiting queue 100+ People and only 2 staff working for standard check in. No baggage drop for already checked in passenger
優點： It was cheap but I would not do it again
缺點： I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle
優點： same as before Staff excellent and nice with everybody
缺點： the foods
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