優點: Staff were absolutely lovely. Nothing was a problem. Breakfast was fantastic; fresh, well cooked, and a wide array of options.
Pool access room was incredibly convenient.
缺點: Pool had lots of 'floaties'. All will be from the trees around, but was a bit much.
Something about the air con system in the room made the room smell damp and a bit mouldy, but only at night for some reason. (We'd notice if we left and came back to the room after about 7pm, but never during the day). However, we adapted and it wasn't really a bother after you'd been in the room for 15 minutes.
優點: Replacement room was very nice ,but had to put complaint in writing before anything was done .
缺點: I didn't like the first room I was given .I didn't like the way the staff would no admit their was a problem with wifi .I offered to downgrade my room if they gave me a room where the wifi worked .I think the replacement room I was given was what I was meant to have in the first place .Wifi still not good enough.Totslly unacceptable in this day and age to have sub standard wifi .In the first room I was given it would take up to 7 minutes to log on and I had to stand in the hallway .