Location I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.
The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in. Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.
There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.
Location and value Wifi was so as molasses
Room was nice. Price was good fpr the area. Hotel was clean. Parking was affordable. Refrigerator did not work well
Location, friendly helpful staff, clean, good breakfast
The room was clean. Easy to get around. Great restaurants close by. No microwave.
Room was spacious. Staff was friendly and helpful. The breakfast was very limited. Bathroom door was in the way of bathroom.
Quite good value in a convenient location. Needs more convenient electrical outlets.
The front staff was very helpful and accommodating, i also found them to be professional yet down to earth- a combination that is getting more and more rare. Room was nice, and clean- bed was comfy.
Very welcoming and friendly staff. Great location and nice room. Perfect place to stay and experience all of the downtown options for dining and drinks. Free breakfast was lacking choices.
We were in town for a wedding that was held in another hotel that was booked. I was pleasantly surprised by the Hotel Lancaster. Sometimes you don't know what you're going to get when you book online. It was as beautiful as the photos on the website. The room was clean and the bed and pillows very comfortable. Although it was brief, we had a very nice stay.
location Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches
Hotel was very clean. Staff very friendly and helpful. Location is definitely prime, very easy to walk to anything in the downtown area. Breakfast included a nice variety of fresh fruit, yogurt, cereal, muffins, hot and cold beverages. My second night the wind was incredible. I found it quite distracting that the window was not able to be closed tightly and every time there was a burst of wind, the window banged. In the middle of the night I finally shimmed the window with some brochures. The elevator does close very quickly!
Bathrooms were too small and tube was not clean.