Location in the old town of Sirmione
Great location, and appreciated a room with view of the lake. Room was clean, bright and comfortable.
The staff was very attentive,the breakfast was adequate and the location very convenient
Modern, comfortable and conveniently located hotel at a great price. Staff was also very helpful. Design of the shower was a little weird - there was no door. Interesting and modern, but the bathroom was like a little monsoon after each shower.
Friendly staff, excellent location - very close to all amenities
Location excellent, very central to life in old town Sirmione Beds were too hard, shower did not have a complete cubicle, so water soaked the floor when shower was used.
Its position within the old town of Sirmione. Good service, warm and family-like atmosphere. A difficulty when manipulating with the car (for buggage loading e.g.), which is in the same time interesting due to the specifics of the Sirmione old town architecture
Very exciting to stay inside the village resort of sermione. Air con was top class
Ladies at the front desk were extremely helpful None
Fantastic garden and situation of the property outside on Sirmione
We stayed in a junior suite which on the whole was very nice. The gourmet restaurant was very good, if expensive. The hotel was very peaceful and staff very friendly. Main drawback was the bed being hard and uncomfortable which we were not expecting from a luxury hotel. The bathroom was large with both a shower and a bath, but only one sink so you could not both get ready together which I might have expected from a junior suite. Be careful that this hotel is on the top of a steep hill which may be difficult for some people to access.
Hotel setting and grounds beautiful. Staff very helpful and friendly.
Access to the hotel is difficult with many pedestrians on your way
We liked the Concierge, the grounds, the history, the natural beauty, location, The hotel was rundown, antiquated infrastructure ( not 5 Star!!!) -plumbing, electrical, telephone, .. This does deserve a five star rating based on services and facilities. It has a very depressing feel to it as though it was an dowdy relic of the past not suited to modern travelers'needs.
Lovely hotel with first class location. a real experience.
the view on the lake badly functioning facilities
Great view of the lake and good central location within the town. Room and bathroom was large and clean.
i loved everything the parking place, which outside of the old city
Good value for money The rooms with the best position (overlooking the lake) were not the best fitted out - seems illogical & the Hotel will be losing out on its room rate because of this.
Breakfast was good The bath was too narrow. We were dissappointed with the quality of the room as we paid for a "superior" room. It was small and very basic. The hotel staff said that the only difference between the standard and superior was that superior had a fridge. I would expect all rooms in a 4* hotel to have a fridge.
Lake view room was superb and the location is ideal.
This is a lovely hotel in a great setting. Ask for a room overlokking th lake. Good breakfast too. Very good value for money.
We loved the lake view room ,The decor was really nice and the room itself was warm which was needed as it was the end of november. The staff were very helpful and friendly.
no shower, no lake view which i requested and poor selection for breakfast, the egg machine took to long (about 15 mins to boil an egg)
Very nice room, beautiful lake and mountain view, the staff were very pleasant, friendly and helpful but not intrusive.
Everything was wonderfull, magical hotel in the most beutifull town.
Position was fantastic. staff very attentive. Good food. Walls slightly too thin. Can hear noisy neighbours at night
Very helpful staff at reception desk. Wonderful location overlooking Lake Garda and just a few minutes walk into the hustle and bustle of Sirmione. A lovely place to stay. Can't understand all the complaints on Booking.com about the sparrows - it's not hard to share a crumb or two with them! Personally, we found women/men walking round the hotel carrying their lap dogs more of a concern !!
Staff were very friendly and helpful.
The hotel staff were absolutely fantastic and more than helpful. I am coeliac and had brought food for my breakfast and they were very happy to prepare this every morning for me. The pool area and loungers and view of the lake from the sitting out area was beautiful. We really had a relaxing stay. The only thing was the drinks in the hotel were a bit expensive but we partly guessed that they would be as we were not booking it as a backpackers stopover.
We really enjoyed our time at the Hotel Continental. The location was great a 2 minute walk to the town. So not as noisey as the hotels in the centre. The service and staff were friendly and very helpful. Would go back again.
Lovely, friendly staff and so helpful. Nothing was too much trouble and the breakfasts were fantastic! The rooms were nice although maybe a little bland!
I highly recommend the hotel. We stayed for 3 nights. The hotel is small and rather charming; the non-suite rooms are in pastel colours - there is some charm in it. The service is professional and kind.We found the price to be good value for money.
Location good, staff very helpful.
the staff couldnt be nicer very helpful in all the departments. the siting and dining areas were beautifully done out. I would like ro have had tea making facilities in the room
Good variety for breakfast. It was nice to have a pool although it was nothing special. Location was good. The room, particularly the bathroom desparately needed modernising. The quality of the furnishings and bathroom equipment was very cheap and it was like something from the 1960s. The bathroom was also tiny. I could not use my own hairdryer as when I did it tripped the electricity! The staff were also on the whole really grumpy and unfriendly with the exception of one or two people. In general I would not recommend this hotel and it certainly was not a 3*!
The hotel location is good, easy walking distance to the old town. The reception staff were not very friendly, the room was small and not clean. We asked for an iron, which took forever to find, there was no ironing board. The iron was very old and the lead had been repaired 4 times and was held together with tape. I felt it was very expensive for a 3 star hotel, 95 euros per night.
The location of the hotel is very good The room is small
Staff were attentive and helpfull. The breakfasts were very good, much more than average "continental". The steeing of the hotel was wonderfull - couldn't have been nearer to the lake! There was no wireless internet connection at all in the hotel. The rooms did not have drink making facilities.
The Hotel Eden is in an excellent location right next to the ferry port and with easy access to the restraunts and shops. The Breakfast was fantastic. The walls were very thin and the decor dated.
Wonderful view of the bay Parking is difficult
Very good location, and parking (if you travel by car)
We like hotels location, staff, comfort, food. Everything was great.
The location of the hotel, inside the old town, on the waterfront
location is excellent.staff very helpful
Location. Staff were friendly. There are no facilities apart from breakfast. The restaurant attached runs as a seperate establishment and it's not always possible to get a table. The room was hot with no view. Evening maid service was sporadic.
Very convenient--within the walls, just by the castle, and it's right near the boat to other towns on Lake Garda. Nothing! It was great.
the welcoming of the staff and the design of the hotel
very pleasant staff the breakfast was very limited in choice
Very peaceful and excellent service
The staff and the hotel were both excellent and the location was ideal,being in a quieter part of Sirmione,yet only 5 minutes walk from the centre.Service was both polite and friendly and the rooms were always spotless. The food was good and the wine list extensive,though a little on the expensive side.No complaints No
The scenery at Lake Garda was stunning the drive to the hotel was not easy. You have to drive through a heavily pedestrianised area to get to the hotel
Breakfast, friendly personal Air Condition
Very tranquil, relaxing and intimate setting. Close to historic centre. Hotel location makes it challenging to reach by car as it means driving through busy and narrow pedestrian streets.
location just outside the hustle and bustle Though is was overpriced
Friendliness of staff, nice rooom (although not truly a suite), great location and view
within the walls of an old medieval town but away from all the noise left with several mosquito btes.i
The location was perfect, just a short walk into town. The management were great and couldnt help enough. The breakfast was well worth getting up for with an amazng view of the lake. The selection was excellent and hot breakfast cooked on request, will definately book again. Nothing
The nquiet, beautiful surroundings. the bright and cheery breakfat room,
The location in Sirmione is perfect and the hotel grounds are beautiful. The rooms are a little dated with old furniture and some bizarre "artwork," but clean and somewhat charming. Overall the hotel is in good shape with a lovely pool area, nice private balconies and magnificent views of the lake. The breakfast was delicious. The owners. I think they have simply been in the business too long and forgotten customer service. They are rude and unfriendly. They should sell the place to someone who actually likes people. Despite the great location, facitilites, views, pool, etc., I would not return simply because there are other great hotels where the owners treat the guests like they are welcome and not a burden.
Very nice and plesant hotel. very kind staff
Fabulous hotel with marvelous garden and lovely swimming pool, amazing lake view and surrounding. It is on the short walk distance to the very nice Old town Sirmione. Buffet breakfast is delicious and stuff is very helpful. Shortly, this is probably the best 3-star hotel in the Europe! We will come again, for sure!
This is surely not a 4 star hotel by any standard.Furniture a bit out-dated, hotel could need a freshing-up though. Lake view only from the top floor. It was difficult to drive through the pedestrian zone !
The location in the middle of the citadel, very romantic surroundings, nice swimming pool. The room was quite small and the furniture quite old (old like in degraded, not vintage).
perfect location! staff is nice and tries to help, parking space available
The staff were very friendly and helpful In need of some TLC
Its central location in Sirmione The hotel lobby was "tired", to use a current expression and detracted from the general appearance of the hotel. The hotel had a bar and restaurant but they were generally empty/unused.
The breakfast, the very nice and helpful receptionist, the room's terrace The inadequate four star standard, the uncomfortable and awkward bathroom, the shabby decor of the room. Total makeover with regard to hotel rooms and other parts of the hotel interior is needed.
The crew was really kind to us.
Location... and only this does not make a hotel 4 star EVERYTHING, more precisely is the unfriendly staff on breakfast, The hotel is NOT a 4 star hotel, The price is not clear.and ended up paying more than the internet booked price..
Set in an amazing location, through the busselling, winding, narrow medieval streets of the old town. Lake Garda two minutes walk together with the restaurants, shops and ice cream parlours of old Sirmione. Hotel staff were friendly, polite and helpful. The Hotel decor is a little tired and could do with some new decoration.
Very traditional hotel, old fashioned in positive way, excellent staff, it felt like going back to sixties, very refreshing experience, outstanding location
nice staff especially a croatia native lady.location convenient for both car/bus travellers.own parking some outside noise my happen on weekends(leaving people loosening emotions in bars)
Loved this hotel.The hotel was in an excellent location.The owners were very friendly and helpful with any enquiries,nothing was too much trouble for them.The hotel was clean and well looked after,would definitely return. The only down side to this hotel was that the bed was extremely hard.This slight negative would not put me off returning to this hotel
The location is fantastic and the owners are amazingly friendly.
The old city is just an excellent spot on planet earth.
Friendlyness and clean
Beautiful area. The hotel is exactly in the middle of the old town.Really enjoyed it.I will surely go there again.
Central location, friendly family atmosphere with very helpful and nice owners, very close to the beach/lake. A bit tortuous to get to the hotel since had to drive through small paved roads full of pedestrians. However, this was well worth it to have such a central location in the middle of the town and just a few yards away from the lake.Also, owners let us park directly outside the hotel, free of charge!
Small decent hotel in the middle of the historical centre. A bit complicated access by car. Wide choice of restastaurants nearby.
The owners and the staff extremely polite and hospitable. The room met our expectations since we travelled with two small children (we stayed in a family room).
Staff very friendly. Breakfast OK. Air conditioning. The traffic in town is restricted but free parking in the hotel (if you can reach it without knocking somebody down!).
The personnel was affable. The room was clean. The bed was comfortable. We liked this hotel. Очень милый домашний отель. Комната маленькая, но уютная. Парковка бесплатная.
Very well located, the breakfast was very good and the owner is very nice. Mattress and pillows were not very confortable. Lack of internet access in the hotel is an issue. There is a good internet connection provided by the hotel but in the cafe in front of the hotel.
staff, excelent location inside the walls simple room, comfort of the beds
friendly staff and excelent location
The hotel is located on Lake Garda and area is very touristy. The rooms were clean and quiet, although the lighting in the room could be better. The staff was very helpful and went out of their way to help us with directions and restaurant ideas. This is a very busy resort area with lots of people.
Very friendly staff and clean rooms. Very accomodating to special wishes. Good service. Excellent and relaxing outdoor area for sitting, swimming, cocktails, etc. The staff was great with our children and our lingustic deficiencies. The air conditioning was not functioning and the rooms were simply too hot (this was remedied during our stay). The breakfast (included) was a bit sparse.
It is the furthest hotel out on the peninsula, so you have a nice view of the lake and olive grooves from the balcony without too many buildings in the way. There was a fan noice at daytime, thankfully not at night, possibly from a restaurant, that was irritating and sounded like being in a boat. To get to hotels in sirmione by car you need to navigate through the narrow old town treets filled with pedestrians. Cars are not allowed to drive 21 - 23. In hindsight would recomend people to take a nice B&B in some litle village, and just visit Sirmione for an hour or so.
Great location with wonderful lake view, very friendy staff, very clean room, cleaned twice a day, great coffee for breakfast. Very quite. great swimming pool. The room was not spacious enough for 4 ppl, there was no fridge in the room, but brought on request. Breakfast was ok: cold buffet ok for short stay but not for 8 days, missing hot dishes and vegatables.
Beautiful hotel gardens and pool with fantastic views over the lake.
The staff were freindly and helpful.the hotel was very clean and had all the basic hotel facilities. The swimming pool and poolside area were lovely to relax by. The hotel is located beside a stunning viewing point. The breakfast had a poor selection and there were many many wasps in the fruit salad.
The location was very nice to watch the sunset over lake Garda. This hotel is not a 4* hotel as advertised on bookings.com and also claimed by the hotel. The hotels staff were very rude on arrival and there was certainly no 'service with a smile' as you would expect from a 4* hotel. The decor of the hotel was also very dated.
The staff The breakfast was very poor there was no eggs ...
The views are amazing. Pool lovely though cold. Once there good location to explore Sirmione. Good selection of eating places. Very friendly English speaking receptionist. Very quiet, no lack of space by pool etc. The drive through the castle and narrow streets is a bit daunting and would be anoying if you wanted to drive out regularly. Pillows very hard but were changed on request. No one eats in the hotel lunch or evening which is a shame as reduces the atmosphere. Very quiet.
Room was ok. The attitude of the staff was extremely unfriendly and at times very rude. So much so that we cut short our stay from 7 nights to 2! The elderly lady who appeared to be in charge seemed to be looking for an excuse to criticise and remostrate with the guests. Breakfast was poor accompanied by poor service. Terrible, absolutely terrible. Aircon in room did not work properly. There was a power cut one night, when this was reported to staff they intimated it was our fault ? they then pointed out that there was a power cut to every room in the hotel - this was not right - all other rooms had their lights on ?