The staff were rude and really unhelpful. No-one around the pool bar to serve drinks. Got charged the wrong price when checking out and the staff never apologised and it took them 30 minutes to sort out!
The location was very convienant to the harbour and for sight seeing
I liked the location in the town also it's convienence to Verona the standard of accommodation was good I would stay here again The quality of breakfeast was poor
The location is wonderful, the area has alot to offer Too noisy and smelled of sulfur in the room.
Excellent hotel. Clean and luxurious.Good facilities Staff unfriendly and unhelpful. Took one hour to get bags to room! Supposed to get complimentary mini bar then refused because we had only booked a "comfort room"
The setting/location is sensational. My car was not parked by the staff on check in as promised. I got a 38 Euro parking ticket that I do not know how to pay since I am back in Canada. he staff was completely rude and not willing to help.
view of lake tired and old in many respects. no wifi in rooms
Superb position on lakeside and lots of small shops and alley ways to explore. Easy access to other lakeside villages via inexpensive and comfortable boat service. Would avoid peak holiday time as it would be very busy and not so enjoyable. Best ice cream parlours (and so many) for a small village. Comfortable rooms. Helpful staff. Good value for money. Overall an enjoyable experience. Might try the spa next time though it looked a little pricey. If you dont book half board, the restaurant is really out of bounds. The 50 euro per person set menu was too much for us in terms of the amount of food and a deterrent to occasional diners but maybe that is the policy of the hotel. We were advised there was no a la carte menu. The lighting in the restaurant was very bright and a bit clinical. Candles would have improved the ambiance but there are many excellent restaurants of varying price within easy walking distance of the hotel, so eating out was not a problem. There are many room grades and it is not easy to select what is right for you. We would have liked a balcony. Take a mosquito deterrent with you and dont open the windows when you have lights on at night
We have been in this hotel many times. We are always return back to this hotel 3 or 4 times per year. Nice swimming pool, nice place. Thank you.
Beautiful situation in the old town
The window didn't close properly, and staff was resistant to check it out and change rooms...we were given an adjacent room. The hotel didn't seem to have more than one or two rooms occupied(it was off season) and yet the clerk told us it was the "only room unoccupied"!!! Staff was not really 'friendly' and the questions we asked were met with a disinterested attitude.
Position of hotel in sirmione. Breakfast was good. Pool looked small but was satisfactory. Sitting area around pool offered privacy. Underground carpark not for the fainthearted - steep entrance and exit, lots of pillars to avoid and expensive
Closeness to Old Town Some of the staff were very unhelpful, however others were very helpful.
Staff was outstanding--helpful and provided excellent assistance. they offset the bad features. well located out of tourist rush. Hotel should not be rated as a 4 star hotel. needs work, but staff offset negatives. would recommend only because of staff.
We liked the swimming pool with a very nice vue on the roof? & it was near from the center & castle N/A
Nothing The hotel is worth 2** while advertising 4**
Staff excellent with a friendly but efficient attitude. Helpful and guest orientated.
Beautiful position toward amenities, restaurants, bars etc. Breakfast should have more choices
Location was excellent Not 4* star hotel, only 3*
Friendliness of staff. Lovely pool on the roof. Door to balcony did not close properly so air conditioning did not work efficiently. Notified hotel but not fixed.
Great location great staff
Ladies at the front desk were extremely helpful None
Location in the old town of Sirmione
Friendly staff, excellent location - very close to all amenities
The staff was very attentive,the breakfast was adequate and the location very convenient
Location excellent, very central to life in old town Sirmione Beds were too hard, shower did not have a complete cubicle, so water soaked the floor when shower was used.
Great location, and appreciated a room with view of the lake. Room was clean, bright and comfortable.
Modern, comfortable and conveniently located hotel at a great price. Staff was also very helpful. Design of the shower was a little weird - there was no door. Interesting and modern, but the bathroom was like a little monsoon after each shower.
Its position within the old town of Sirmione. Good service, warm and family-like atmosphere. A difficulty when manipulating with the car (for buggage loading e.g.), which is in the same time interesting due to the specifics of the Sirmione old town architecture
Very exciting to stay inside the village resort of sermione. Air con was top class
Our favorite hotel in the World to date. Wonderful location, room, food, staff. Quiet swimming pool. Wonderful tables for breakfast and dinner, right by the lake. Peaceful. Free minibar and parking. Wonderful town to explore. Food fantastic with good range of local ingredients and wines. Can't wait to go back. Shame it is such a long drive from the UK! ;-)
old fashioned but wiyout any special cachet
The exellent location -very close to historical Sirmione, very very beatiful view, thermal pool, not many people, polite and professional staff ... I have great pleasure stayed at this hotel 2 times and i am planing to stay there again.. very convenient to combine business trip to Milan with 2-3 days relaxing on the lake Garda Nothing
View from the room.
The location of the hotel was ideal, directly on the lake and free parking for hotel guests, as well as free minibar The receptionist (Barbara) put us into a inferior room to the one we had booked and was extremely reluctant to change it - the remainder of the hotel staff were good.
As well as being very well looked after, the staff worked hard to make sure our stay was without any hitch.
It was totally relaxing. Mainly older guests. No children.. Very friendly and helpful staff especially at the reception and pool.
Fantastic garden and situation of the property outside on Sirmione
Access to the hotel is difficult with many pedestrians on your way
Hotel setting and grounds beautiful. Staff very helpful and friendly.
We liked the Concierge, the grounds, the history, the natural beauty, location, The hotel was rundown, antiquated infrastructure ( not 5 Star!!!) -plumbing, electrical, telephone, .. This does deserve a five star rating based on services and facilities. It has a very depressing feel to it as though it was an dowdy relic of the past not suited to modern travelers'needs.
Lovely hotel with first class location. a real experience.
We stayed in a junior suite which on the whole was very nice. The gourmet restaurant was very good, if expensive. The hotel was very peaceful and staff very friendly. Main drawback was the bed being hard and uncomfortable which we were not expecting from a luxury hotel. The bathroom was large with both a shower and a bath, but only one sink so you could not both get ready together which I might have expected from a junior suite. Be careful that this hotel is on the top of a steep hill which may be difficult for some people to access.
i loved everything the parking place, which outside of the old city
no shower, no lake view which i requested and poor selection for breakfast, the egg machine took to long (about 15 mins to boil an egg)
We loved the lake view room ,The decor was really nice and the room itself was warm which was needed as it was the end of november. The staff were very helpful and friendly.
Lake view room was superb and the location is ideal.
Breakfast was good The bath was too narrow. We were dissappointed with the quality of the room as we paid for a "superior" room. It was small and very basic. The hotel staff said that the only difference between the standard and superior was that superior had a fridge. I would expect all rooms in a 4* hotel to have a fridge.
Good value for money The rooms with the best position (overlooking the lake) were not the best fitted out - seems illogical & the Hotel will be losing out on its room rate because of this.
This is a lovely hotel in a great setting. Ask for a room overlokking th lake. Good breakfast too. Very good value for money.
the view on the lake badly functioning facilities
Great view of the lake and good central location within the town. Room and bathroom was large and clean.
The management and staff were wonderful. From suggestions about Lake Garda to thoughts on nearby restaurants. Simione is a lovely place to visit and this hotel was equally as lovely. It was the best breakfast of my 2 week stay in Italy. They go above and beyond for their guests.
This beautiful family hotel is in the old centre of Sirmione, with the free parking directly near by the hotel. The owners and staff are so pleasant, smilling, homy and friendly! So nice people! Gorgeous rooms have a lake view. Breakfasts are in the ground floor in a veranda and in a patio directly by the lake. Breakfast was excellent! Very big choice of food and drinks, fresh home-made cakes, everything was delicious! I really felt like at home. When we was leaving, they gave us their home-made cake, like a present. I really love this hotel and I can heartily recommend it! Thanks for all!
Hotel Marconi is set in a central location in the old town of Sirmione. It faces west onto Lake Garda with it's own smaill private desk. The room was clean and well presented, although not overly large. The buffet breakfast was excellent, with a good selection of choices, including an impresive selection of home made cakes and pastries. But the best part of the hotel is the staff. We had problems getting to the hotel, having got off at the wrong train stop and we left our booking and flight paperwork on the train. The receptionost was fantastic and very accomodating, helping us to straighten everything out. We really enjoyed our stay due to the staff and the good location.
nice quiet atmosphere no problems
The location of the hotel, inside the old town, on the waterfront
Very convenient--within the walls, just by the castle, and it's right near the boat to other towns on Lake Garda. Nothing! It was great.
The location of the hotel is very good The room is small
Staff were attentive and helpfull. The breakfasts were very good, much more than average "continental". The steeing of the hotel was wonderfull - couldn't have been nearer to the lake! There was no wireless internet connection at all in the hotel. The rooms did not have drink making facilities.
Location. Staff were friendly. There are no facilities apart from breakfast. The restaurant attached runs as a seperate establishment and it's not always possible to get a table. The room was hot with no view. Evening maid service was sporadic.
We like hotels location, staff, comfort, food. Everything was great.
location is excellent.staff very helpful
The Hotel Eden is in an excellent location right next to the ferry port and with easy access to the restraunts and shops. The Breakfast was fantastic. The walls were very thin and the decor dated.
Wonderful view of the bay Parking is difficult
Very good location, and parking (if you travel by car)
Its central location in Sirmione The hotel lobby was "tired", to use a current expression and detracted from the general appearance of the hotel. The hotel had a bar and restaurant but they were generally empty/unused.
The breakfast, the very nice and helpful receptionist, the room's terrace The inadequate four star standard, the uncomfortable and awkward bathroom, the shabby decor of the room. Total makeover with regard to hotel rooms and other parts of the hotel interior is needed.
The location in the middle of the citadel, very romantic surroundings, nice swimming pool. The room was quite small and the furniture quite old (old like in degraded, not vintage).
perfect location! staff is nice and tries to help, parking space available
Very traditional hotel, old fashioned in positive way, excellent staff, it felt like going back to sixties, very refreshing experience, outstanding location
The crew was really kind to us.
The staff were very friendly and helpful In need of some TLC
This is surely not a 4 star hotel by any standard.Furniture a bit out-dated, hotel could need a freshing-up though. Lake view only from the top floor. It was difficult to drive through the pedestrian zone !
Set in an amazing location, through the busselling, winding, narrow medieval streets of the old town. Lake Garda two minutes walk together with the restaurants, shops and ice cream parlours of old Sirmione. Hotel staff were friendly, polite and helpful. The Hotel decor is a little tired and could do with some new decoration.
Location... and only this does not make a hotel 4 star EVERYTHING, more precisely is the unfriendly staff on breakfast, The hotel is NOT a 4 star hotel, The price is not clear.and ended up paying more than the internet booked price..
Friendlyness and clean
nice staff especially a croatia native lady.location convenient for both car/bus travellers.own parking some outside noise my happen on weekends(leaving people loosening emotions in bars)
The old city is just an excellent spot on planet earth.
Beautiful area. The hotel is exactly in the middle of the old town.Really enjoyed it.I will surely go there again.
Central location, friendly family atmosphere with very helpful and nice owners, very close to the beach/lake. A bit tortuous to get to the hotel since had to drive through small paved roads full of pedestrians. However, this was well worth it to have such a central location in the middle of the town and just a few yards away from the lake.Also, owners let us park directly outside the hotel, free of charge!
Staff very friendly. Breakfast OK. Air conditioning. The traffic in town is restricted but free parking in the hotel (if you can reach it without knocking somebody down!).
Loved this hotel.The hotel was in an excellent location.The owners were very friendly and helpful with any enquiries,nothing was too much trouble for them.The hotel was clean and well looked after,would definitely return. The only down side to this hotel was that the bed was extremely hard.This slight negative would not put me off returning to this hotel
Small decent hotel in the middle of the historical centre. A bit complicated access by car. Wide choice of restastaurants nearby.
The location is fantastic and the owners are amazingly friendly.
The owners and the staff extremely polite and hospitable. The room met our expectations since we travelled with two small children (we stayed in a family room).
The personnel was affable. The room was clean. The bed was comfortable. We liked this hotel. Очень милый домашний отель. Комната маленькая, но уютная. Парковка бесплатная.
Very well located, the breakfast was very good and the owner is very nice. Mattress and pillows were not very confortable. Lack of internet access in the hotel is an issue. There is a good internet connection provided by the hotel but in the cafe in front of the hotel.
staff, excelent location inside the walls simple room, comfort of the beds
friendly staff and excelent location
The hotel is located on Lake Garda and area is very touristy. The rooms were clean and quiet, although the lighting in the room could be better. The staff was very helpful and went out of their way to help us with directions and restaurant ideas. This is a very busy resort area with lots of people.