優點: Stayed for 5 nights. Had food at every restaurant practically in he hotel, each one better than the other.
The pool and the facilities were exceptional.
They had a superman at the pool deck - think his name was Sam. Everything eas exceltional but he was very courteous and took extra care of our 9 year and ensured he loved the pool and the hotel.
優點: Brilliant location and hotel. We found all staff very kind, friendly and accommodating and felt very at ease from the moment we arrived. The pool area was quiet and a much needed escape from the craziness of Miami. The room was clean, the bed extremely comfy and the bathroom great. Would highly recommend.
缺點: The breakfast was described as continental and was an unusual mix. Simply as a suggestion, it would be nice if basic pastries were provided in addition.
優點: Rooms spartan but clean although very noisy as the trucks delivering and taking away were directly below our window.
Bathroom was so small it could have been a closet the closet was so large it should have been a bathroom.
缺點: Breakfasts not included and very poor value for the £59. they charged for two.
And to add 18% service charge to a bill for drink that you collect and pour yourself is a nonsense.
The pool was unusable as every seat was occupied by hyper hip youngsters from dawn to dusk and to charge $27 dollars for a parasol on a sun baked beach with no shade was daylight robbery.
With a hotel of this level so much could be done to improve the experience, needless to say we won’t be going again.