Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Everything was great. No
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
Central location; room had balcony with sea view
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
Quiet, relaxing and staff were excellent The bed was not very comfortable
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
night disco under windows
The view from the balcony, towards the Adriatic Sea is amazing. For a three star at that price, the hotel has a bad location, hardly any parking space and a very low comfort level. The noise from the street is amazing and at Saturday evening the place is packed with drunk teenagers (careful with the car).
The helpfulness of the staff, the views. The estaurant was small and the air-conditioning was inadequate.
Location and the view The shower...
limited parking in front of the hotel (by chance), breathtaking seaview from the room on the top floor, continental breakfast, close to the city centre, refurbished room.
It was terrible No parking plases, the conditions of rooms is very poor, air condition not worked. no any bar in hotel, staff was not friendly.
Service, location, food a little bit to expensive for 3 stars hotel; poor parking; no hair dryer ( you have to requestet it at the front desk!!!)
On the reception is a very nice blond Lady, Ms. Sonja. She is not only beautiful in her look, but she is very beautiful in her character, her outmost honesty. By error I gave her about 120 Euro more and was about to leave, when the lady called me back and returned the money. Such behavior is not usual in that part of the world, so it is to be appreciated
Good hotel with new rooms, good breakfast, near to city centre. Few space to parking outside hotel but good free parking in garage if it is free.
Breakfast had a decent selection of things! There was a new cafe that they had attached to the hotel. The beds were very comfy! Rooms were clean and simple and the lobby was large and relaxing with comfy couches to sit and use the free wifi. Slightly overpriced, but limited hotel options in Rijeka.
The location is perfect, close to the city center, the parking house has enough room, the breakfast was ok for a 3 stars hotel The room was not so clean, the wireless intenet signal strength was very poor on the 5th floor and I was not able to access any websites.
They went out of their way to help us with all of our needs. We were visiting in a foreign country and did not know the language. However, this was not a problem. Very nice people, and the facilities were excellent. It was one of the quietest hotels we have stayed in. It was difficult to find even following the directions.
Every thing could not find any faults, one of the best hotels I have ever stayed in aboard if not THE best!!
Central, clean and friendly staff
Internet conexion free. In the center of the village.
Location of hotel and view from balcony, sitting area in room, free internet facilities, room safe. The senior breakfast concierge was very unfriendly and managed to disappear whenever guests needed something. In contrast the younger staff were very efficient, helpful and friendly. There was a very limited choice of evening meals in the hotel restaurant We only discovered that there were no sheets on our bed on retiring at 11pm.
I went on business trip so I really liked central location,parking is available on site,breakfast is good. No,I liked everything.
We loved the hotel. We were only there 1 night but it had a great restaurant, great staff, but most of al: an amazing location. We walked out of the hotel lobby at 2 am and the night life surrounding the hotel was still very electric. The location of the hotel is perfect. Bars, restaurants, shopping, the port, old streets and sidewalks are all less than 3 blocks away from the hotel.
It was a great hotel and everyone was very helpfull
Very good location for city tour and shopping. Grand overlooking sea view at higher floor. No particular attractive points than convenient location.
Cleanliness and presentation noisy air conditioning which did not cool
excellent view to the Adriatic Sea !
Good vaue for money, staff helpful, good views of sea 1km + walk to town, a little dated
tidy room great staff and great lokation the double rooms were two beds put together,use proper double beds would be better,and it needs a bar for guest with real drinks
The food was very good, the sea view was excellent and the location good A lack of a swimming pool and the fact that certain staff had poor language skills
Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Worsest place I staid in my life, with dirty towels and no parking places as was promised in advertisement This is 2* hotel but not 4!!! Dirty plates on the breakfast!!! I will never stay in this hotel anymore.
Fantastic view No
We arrived early (10am instead of 2pm) and the reception organized that we could use our room within 20 min. Perfect! Wonderful location completes this experience. You could go to the beach with the elevator! All seaside balconies are above the water.
Amazing views! The rooms with a sea view are a best value!! A bit fare from the city center
the location is superb The location of this hotel is excellent if you are a tourist and wish to be right by the sea. Unfortunately, the hotel position is such that not a great deal of effort is made elsewhere in the facility and the service bar one receptionist appeared to be very much on a take it or leave it basis. Not sure how it gets the Best Western brand to support it. The kitchen boasts a chef with a tall hat but little skill.
Extraordinary sea view, people very professional! In the shower, the water falls down to the floor.
rooms too small
Fantastic breakfast. really a luxury hotel. Disappointed that they charged for parking, considering how much the room rate was.
The location was very good. Some of the service was not up to par. It took a long time to get a second cup of coffee for breakfast.
staff is very very excelent. position of the hotel is in center of opatija, also fantastic. the hotel need a refurbishing like a hell. it is 3* maximum, so do not expect something extra. but the staff is 6*.
The excellent service of the staff make this hotel.THe rooms are spacious and are spotlessly clean.
Room size, balcony. Restaurant.
The friendly atmosphere the professional way the hotel is run
Everything was best! Would have liked the bill in dollars.
Position - our room was excellent with large balcony overlooking sea Breakfast buffet was poor but hotel happy to make breakfast to order
The hotel is not big and very comfortable For the five-star hotel restaurant is very bad
Friendly staff, good facilities and food and good location
Good hotel, one of the best in Opatija, comfortable, clean, good service
our room was on the backside of the hotel (not seaside) and very noisy.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Staff was extremely courteous, breakfast buffet fantastic.
location,friendly staff initial problem with the toilet-we were given another room
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
Parking, position, view.
The staff were consistently polite and helpful. During a spell of very bad weather they made every effort to make last minute appointments for me at the spa so that my holiday was not affected. There was nothing that I found out of place or that I did not like.
We liked the location, the luxurious surroundings, the pool and spa. We did not like the fact we were kept awake for 2 nights in a row until 3 am by a disco in the hotel which was the loudest we have ever heard. We also did not like the fact you had to hire sunbeds on the hotel terrace. We feel this should be included in price.
Nothing Cannot be regarded as a 5* hotel, hardly up to the standard of 4* hotels we were in in Croatia. Room dull and dingy, puplic areas poor. Breakfast was horrible, stale bread and rolls, no fresh juices, hot food looked over cooked and finished items were not replaced.
its position, so close to the sea.also the breakfast! room was a bit too small.
Bar & restaurant location & sea wiev from the room
The 4-stars Hotel Grand Opatijska Cvijeta offered comfort of a 5-star hotel. The location was ideal and the rooms were very large and comfortable. The hotel itself was great but I was disturbed by the conduct of Milenij Hotels. I booked a room in Hotel Milenij which booking was changed by the chain to the Hotel Grand Opatijska Cvijeta one day before arrival! It was justified by unidentified technical problems. This was really annoying and uncomfortable. I must admit, however, that the replacement hotel was great.
breakfast and outdoor dining areas
Great location (heart of Opatija), exquisite buffet breakfast Reception staff unworthy of a 5* hotel. Shame that hotel guests have to pay extra charges for parking their car.
We went during the off season and so were able to have very nice rooms at a very reasonable prices. The staff was courteous and helpful and the included breakfast was delicious and plentiful. When two of three of us asked for changes to our room assignments, the front desk accomodated this - one receiving a very nice double with a sea view and the other (who wanted a view) did get that, but the bed was a pull-out couch. Clearly this room normally serves as the living space of a suite. However, this was satisfactory as it gave the desired view.
Excellent position,nice view,SPA,excellent massage,spacious room.... Unfriendly staff,no wireless internet in room,poor breakfast....
Very nice stuff, food is great and the room is big and clean. No wireless
Location, with a great sea view. Nice and clean. Not much parking available.
no parking, no clima
friendly staff on reception Could not pay by credit card on checking out as connection problems - had to go to a nearby bank and get cash out of account - not really acceptable. breakfast was awful - no choice Not particularly child friendly - no high chairs and lots of steps Staff in the breakfast room 9particularly the males were rude and unhelpful
Service was amazing and genuinely friendly. Room and views were excellent Very highly recommended
Came from Rijeka by a crowded bus for 2 nights only. Location - very close to the bus stop and right by the sea front, easy access to the beach, got a room with the sea view although booked a room without. Plenty of choice for breakfast, but you have to be up early. very small and smelly bathroom, poor shower, the whole place needs a bit of an update, especially the breakfast room, table cloths and bed linen falling apart - full of holes. Places to eat are a bit pricier then you would expect. We liked a restaurant called Hemingway.
The location was excellent and the bedroom views were also excellent.Breakfast room was to a high standard and the good was good. I have no hesitation in recommending the hotel. There was an odour from the bathroom which spilled into the bedroom and when we drew this matter to the attention of the receptionist, we were told "you are the only ones having this problem"
somewhat old but still pretty good hotel. no air-conditioner
The panoramic view was excelent The furniture was a little old
the space in the room and the seaview the hotel is so old and the client too. Not for a young couple.
Hotel is right in the middle of town. We got an enormus room with a balcony and a view of the sea. Decor a little dated but it was cleana and comfortable. Nice breakfast included, overall good value.
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
The towels for handwash were missing...
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
we had a nice room no parking not even for unloading bags
Very nice hotel, very elegant, comfortable, pleasant. -
Fabulous indoor sea water pool. Beds
Nice room, nice view, lots of facilities, beautifull city, very helpfull car-boy. The hotel lies very quiet, which is nice. The boulevard is very noisy, lots of hotels have music. You hear nothing in the hotel Admiral. Very friendly staff in the restaurant! The buffet, we wished we had choosen à la carte.But then, it was very very cheap.
great views over the sea breakfast food poor
Reasonable hotel with good external swiming pool, nice view from hotel rooms, bit large for moving from one side of the hotel to other.
location,cleanliness and comfort
Hotel has a good location, rooms are spacious and properly equipped, breakfast is excellent, hotel staff is kind
Location, Service, Breakfast was great They charged us for chairs at the pool despite being a guest. One day the pool was being cleaned so for the whole day we could not use it. The indoor pool closes very early on weekdays and the fitness club was not open once during my 6 day stay. The staff at the hotel Taverna seemed to forget something from our order each time we ate their.
The view en close tho te center. Complicated to find the way. Easy to get lost in this hotel. No possibility for ordering drinks at swimming pool and whe had to pay for umbrella and chairs at the swimming pool.
Huge internal pool. Panoramic kinds on the sea and yachts from all numbers.
Staff Food not so good
Comfort of room Public parking in front of hotel cost 5 kunas/hour, entrance in spa is expensive even one of saunas was out of order
It was fine. There were not enough towels on the pool, probably because of the construction work. Also inside pool was not in use. (This is just a comment, not complain.)
swimingpool no lcd in the room.but in the picture i found the lcd but in my room ....no i wait for chek in until 5 pm.....i do not recommend this hotel"
Beautiful location, nice balcony, good air conditioning, nice breakfast. Slightly dated, especially the exterior of the building. Not really what I'd call a 5* hotel but nice nevertheless.
I like the room, the view.
Rooms are nice ,breakfast good,8 km from the center of Rijeka
The location of the hotel is in the middle of the city of Opatija.The staff is very friendly and my room was clean,large and equippd with all the usual ammenities and a nice seaview terrace. I stayed for one night only and did not find anything that I would not like
hotel staff not sympathy the room untidy no facilities as 5 star hotel
Excellent welness area and treatments offered where very good and affordable The food was very poor for a five star hotel!
location, Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!do not follow on wake up call, and no loundry bags in rooms.
The place of the hotel. The staff is very kind. The shower place is too small although we are not fat people. we would like that breakfast shall include some vegetable .
location Staff unpleasant, not offering help with luggage or anything, rushing people from the dinning room all the time, recycle food! Return food to buffet Parking even when paid for the whole stay they do not keep it and it is a fight every night!
Some of the staff were fantastic and helpful, especially those in the caffe bar and dining room. The heating was set too high(26-27) and an older man on reception was just plain rude.
Desk manager was the most rude and impolite of all encountered on a month's trip to Croatia. Also felt that not allowing bags into dining facility reflected the wrong attitude toward guests. I would not recommend this hotel.
Excellent location, parkingbin front of the hotel, friendly and helpful staff, great food, one of the best hotels I stayed in Croatia. It would have been nice if the sea-view rooms had balconies, but everything can't be perfect, can it? The hotel is so good it does not really matter.
Location is good. Breakfast was excellent and plentiful. The parking fee is too high. Some male staffs were not sincerely nice. There was stinct smell of the bathrrom. It disapeared after showering.
Good location to beach, water was terribly cold, but this is not a Hotel fault. The breakfast on terrace was on plastic table and chairs, what is not suitable for a 4stars Hotel.
The room, view. Close to the sea. More pancakes for breakfast.
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
Good location, nice hotel & staff
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Style Lack of internet at reception
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Please write at least 15 words
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Everything No pool; small refrigerator
Location, room with view and balcony. Closeness to sea and town. Why was not breakfast allowed to be eaten outside? Why was the pool closed on Sundays (if it needs to be clean, why not during night time or a week day)?
Paid for Sea View which was magnificent + evening meal was excellent value. 1960's furnishings and decor in bedrooms
it is peacefull everithig is ok
Th lcation was great
Old building but beautiful and has a authentic spirit with high ceilings, wooden white sun shield. It would be nice if the hotel could be renovated to its originals. The room was large enough to accomodate 3 with a balcony having a nice view of sea and Rijeka coast. Not a luxury but still might think to stay the next time at its reasonable price. The open buffet breakfast was satisfactory. Old and needs to be refurnished.
First of all, staff are really pleasant in communication and considerate. Many workers speak several languages. Breakfast is excellent. Nice restaurant and cafe service and facilities. Facilities need to be improved obviously. Rooms for smokers and non-smokers should be allocated in different parts of building, as if my neighbour above or below my room is smoking all the smoke is coming to my room as well through the windows.
Nice, old, but clean and charming hotel. Some things need renovation, but you can see that hotel staff works their job very well.
breakfast was good some of the reception staff were very good
I survived the stay and did not die in my sleep When we walked into the hotel it was like entering the twilight zone. It felt like being in a retirement house. When we got to the room, the bathroom had mold on the shower curtains and the walls - I did not shower in the hotel, I was so creeped out about the hotel I did not sleep very well that night. Luckily I was only staying for the one night. I won't be going back there, and I won't recommend the hotel to anyone. It was rated as a 3 star but it should've been a 1 star. The hotel needs updating and the staff need to become a lot friendlier.
location hotel is old and needs a revamp, quite noisy on road facing side, pool was dirty
The hotel have a private beach, and located in the downtown of Opatija, the main attractions are easy to reach by a few minutes walk, that is great! The site is very calm and peaceful, and the seaw view rooms offer a great view over the Adriatic. It seems to be, like the time have stopped here years ago...the various of the breakfast is poor, and the facilities are in poor condition as well.
Hotel was vwrz clean, staff was kind and helpfull, but there was no mini bar, and food on room service
Just the location The hotel staff was not friendly when checking in. They had no record of our reservation as was weekend and the internet was only in the office. In fairness, they gave the room anyway and sorted out the confirmations the next day. The room was extremely hot, toilet not cleaned properly before we came. Checking out was easy, staff friendlier. But hotel old communist style architecture and service, it seems. Would not think it worth Euro 75-odd paid for the room.
Hotel is directly on the beach, and in the center of the city. Good breakfast. limited parking space in front of the hotel. No air condition in the room.
view of the sea attitude of the staff
It's just near the sea.
Rooms are not air conditioned
Staff, room, view, and to be right by the sea!! the bereakfast was alway the same , but it is not a big deal for us! In overall we were very happy!!
location I would never go back to this hotel or to Opatija. On arrival they had lost our reservation and tried to give us different rooms from what we booked.The staff is rude and unprofessional, the hotel is old, the rooms are not on the best conditions with humidity in the walls and other problems. Absence of air conditioner. The breakfast they served was bad. The swiming pool is in a bad state.