The staff going out of their way to make your stay enjoyable.
Nice surroundings, excellent breakfast, near the beach, big swimming pool Internet is free of charge, but when we went to the internet café the employee said it was 50.000 rp or that we should buy some drinks. When we went back to the reception we heard that it was not the truth.
The location was good if you are into the night life scene. Pools seemed a bit dirty, they were salt water as was the water in the sinks and shower and it took a long time (like 30 min sometimes) to get a drink at the pool bar.
Vila Ombak is a nice hotel at Gili Trawangan with really good service, a fantastic breakfastbuffet, nice accomodation and the best location! I was sick for a few days and it was no problem to have the room cleaned at an other time. At night there's security at the hotelgrounds. Although I couldn't enjoy my holiday at Gili because my illness, I enjoyed the hotelroom fully. When we arrived they hadn't received our booking yet. It was a long wait (which could have been longer if we hadn't asked for a different room that was already cleaned!) and not the best service-moment, but it was worth it.
Large territory, nice garden, big swimming pool, live music in hotel bar that goes down at around 10 pm so if you like to go to bed that time there is nothing to disturb you Annoying thing is that the bathroom is on the gromun floor once the room is on the 1-st floor. The stair is quite tough especially for the night time. Light is poor. A few mosquitos.
The facilites is not working..
The owner of the hotel was extremely friendly and helped us with everything possible, it was really nice to stay at the Villa Sayang. The Villa are beautiful and the hotel garden and the view are remarkable. Everything was perfect!!
Beautiful room, with large space to relax, with nice gardens The location of the hotel is far from the city and there's nothing to do, this makes the place quite borring after a while. Once we left, we felt so disappointed because we had to wait for the payment by credit card. Moreover, they wanted to charge us more money due to this way of payment saying us that it's normal because it's charged by the bank, we refused to pay it.
Clean. Very nice rooms with nice bathroom that was partially outside. Very nice staff. Great view from the dining area, with views of Mt Rinjani. Highly recommended. A bit away from center of Mataram (10 minutes by taxi).
Nice beach, which wasn't overly busy and crawling with people. The locals on the beach weren't too pushy and enjoyed talking with the tourists. Rooms and beds are of a good size. Breakfast is excellent. Nice grounds. Short taxi ride to Sengiggi township . Disappointed the non-smoking oceanview rooms were the beneath units of a 2 level building and therefore the oceanview could only be glimpsed on tip toes through trees. Hotel onsite restaurants/bars had excessive markup on meals and drinks. Despite advertising having 3-4 restaurants these weren't open concurrently and therefore you were limited for lunch choices. To use the internet was expensive and had expiry restrictions. Phoned the laundry almost daily, when servicing the room they seemed to take towels but not replace them.
I enjoyed the calm, relaxed ambiance of the hotel. The staff, the rooms: perfect! The location was excellent, close to the center of Senggigi. The beach was very calm and so peacefull.
Good deal for such a nice place.. And Nice swimming pool Just a little thing about the payment, where price was shown in USD,then when payment, it's converted into IDR instead of USD..though it was not a bad rate,it's just abit more to pay when u need to pay with credit card in neither of the currency..
Pool was dirty
The room as comfortable and the pool was nice. We found the food quite expensive and also the drink. The local beer was twice the price in the hotel. The place is a little dead at night and this comment applies to our experience of Lombok but it feels like they have over capacity for the amount of tourists that actually visit and there is a consequently a ghost town feel about the place. I wouldn't recommend Lombok as a holiday destination personally but the hotel is fine.
Everything really, staff are particularly helpful, the complex is lovely. No
Price is OK, location is near where I need to go, so transportation is easy. Most hotels are located along the beach. Let's see... Blanket and towels are yellow-ish (not dirty, but more like OLD). They need to be replaced. 2nd day, our replacement towels are torn. Ugh. It seems the hotel's management need to replace quite a number of things.
It's far away from the main street... So it's in a quite and relly peaceful place but you need to go for 15-30 minutes to the street where the main restaurants are situated. Or you can take a horse (5$) or stay in the hotel or walk 5 minutes away where some local restaurants are located. The beach is not the best for swimming. It has a coral strand. But snorkel is fantastic. If you want to have a sandy coast just walk 3 minutes... It's not a problem. The hotel is lovely. The best on Gili... The rooms are comfortable, very clean. The staff is very obliging and pleasant. The fitness centre is small but I was even glad to the fact that the hotel has it.
The staff were really nice although they could use more training as to customer service. The hotel was located at the quiet side of the island and you either have to take the cidomo or take a bike to go to the central area where you can find most of the shops and restos...but it is a good location for those who love snorkelling since the snorkelling area is right in front of the hotel. We had some problem with the billing so it took us a while for the check out. We found some charges from the restaurant which was not ours.
Great location on the quiet part of Gili Trawangan, right in front of the best snorkelling spot of the island. Very friendly and efficient staff. Rooms are really huge and very comfortable. Very clean. The restaurant and bar is really overpriced.
Quiet friendly hotel. Very attentive helpful staff. Great cocktails. Lovely sunset spot right next to private beach