Location. No parking arrangement with nearby garages.
Modern interior, clean, friendly and in a very good location.
The staff were excellent even though I don't speak Spanish. I would stay there again. My one critism would be the Breakfasts if you were late nothing was left. But reception was out of the top drawer.
Great location, friendly staff and comfortable room.
Location is superb - right around the corner of the placa de ajuntament in Valencia and next to a parking garage. Staff very helpful and friendly and room clean and quiet.
Great location in the centre of the old town.
Good service from the friendly staffs
The hotel is perfectly placed. Good looking. Little details that did the stay better. It was noisy. Only one person in the entrance (in a holyday, which is a special day for hotels). The hotel hasn't own parking (bad bad bad).
LOcation and warmth at night TV could not be used without a E25 payment and no keele in the room
Spacious room,nice large bathroom. Comfortable with friendly atmosphere. A perfect location for city trip. I missed a large bottle of water in the room (complimentary or payable)
staff very helpfull,centrel area. no breakfast in price.no coffee use in room.
there was only smoking rooms available when we arrived as myself and my husband are not smokers we declined this room and were advised a non smoking room would be available in an hour. When we returned we were delighted to be told that we were to be upgraded to a nicer room. It was wonderful. Staff lovely and very helpful. Central location close to everything. I was disappointed in the spa. The girl was pleasant and helful myself and husband booked in i tried the celtic tradition thought it was quite a clinical invironment it was rushed and over very quickly she was working on her own and was moving from room to rooom between my self and my husband it was not as relaxing as other spa experiences i have used in hotels i have stayed in. I would not be recommending it as it is too costly for what we received
THe hotel staff were very helpful and friendly. The location of the hotel was excellent both with regard to the tourist spots, restaurants, and the train station. Our room was spotless. We stayed 5 nights and couldn't fault anything. We had a room located at the front of the hotel and there was no noise at night. The airconditioning worked very efficiently and could be controlled and was practically silent! IWe would certainly stay here again.
Its location, cleanliness, and friendliness of the staff
Everything was good
Nice and clean place, services excelente and really in the middle of the city
Location and staff were super, breakfast was very good that they did not have free internet/wifi
the room and the location
Friendly staff, late checkout no problem, Room exceptionally clean and perfect location! The 2 things I look forr in a room dissapointed me. Comfy bed & pillows, and good Shower. Bed was hard and full of springs. Pillows were paper thin. Shower went from freezing cold to hot and varied water pressure. These bad points took everything away from the good. Think twice.
staff friendliness, honesty and helpfulness the other guests!!
Welcome treats deliverd to our ro9om soon after arrival, use of gym in the shopping centre and free bottles of water in the room and replenished every day - fantastic! Location was further away form the centre of the citys than I expected and it was very difficutl to find out how to get into the hotel - the entrance was not clearly marked and we had to walk around the shopping centre a few trimes before we coudl find the entrance.
This is a modern and comfortable hotel located on the top floors of a shopping center. So there is plenty of choices for restaurants. I highly recommend renting a bike form the hotel to take advantage of a vast bike path which is part of nearby L'oceanogràfic and the City of Arts and Sciences. Although the entrance and the lobby give you a feeling for a 4-star stay, I must say the room-furnishing is fairly basic without giving me much to talk about.
Location Staff not friendly
The hotel was just FAB!!!The hotel is just on top of one shopping center full of restaurants!Realli nice|||
location was good! there's a big mall down the hotel.shopping was great.It was close to Arts and Science Center which I guess is the highlight of my Valencia trip. the or staff move so slow at the reception.Both in our check in and check out. no sense of urgency!
perfect location no complaints
easy location and nice big rooms
the design of the hotel was very modern and funky. Great location There was no mini bar
Location next to City of Arts and Sciences Not a 4 star hotel. No conditioner in the bathroom and very few other products one would expect from a 4 star hotel. Just soap, gel and shampoo and soap not replenished every day.
the bed not been sure were the front door was
The hotel staff were very friendly and spoke English. It is right next to the City of Arts and Science and a 15min walk in to the centre of Valencia.
Very good position for access to central Valencia Used the restaurant for dinner but very expensive
location perfect visiting American Cup
location of hotel the airco was very poor and not able to change it yourself in the heat in the summer it is absolutly to hot in our room
nothing special It could use a facelift
comfort and general atmosphere distance from town centre not what id thught
Location. The hotel rooms are very dated now....
We found staff very helpfull and friendly,Hotel was clean and food was very good. Hotel was situated in a very pleasant area, by the river bed and not too far from the beach which was very nice. We found that all the local transport was very good and compared to England very well priced. We enjoyed our stay very much. The only thing we did not agree with was when we decided to stay at the hotel for another 5 days because we liked it very much and also we were going to the Moto GP race. We found that the prices went up so high for that weekend.
clean, very comfortable
near the city center and train station. stuf need to have beter english speeking
Friendly staff, excellent English Location very convenient Excellent decor Not well sign posted from the station
Style of the hotel - modern and fairly minimalist. Convenience for the rail station. My room was slightly too small. The woman who was the only person in charge of the dining room and the bar at 10.00pm was very grumpy when my colleagues and I wanted a drink. We had to get the reception manager to phone her and order her to serve us. This she then did, but with looks that could have killed us.
Excellent location right by the train station! It's a gd neighbourhood, at least not dark quiet streets since traffic is high all the time. It's close to the old quarter, and have easy access to buses to the beach. Rooms' quality are excellent for this price... great attention to details as all rooms are scented! Great, new facility... excellment value for the money. For this price, it's hard to find any complaints.
Excellent value for 4 star hotel in city centre. Staff helpful. Recommended. Room was quite small but was described as standard.
Great hotel with Modern decor. The room and bathroom were spacious.It very close to the Valencia Train Station and walking distance to the main sites of interest.
problems with meal, nothing available from set menu which were suitable so only one of us ate so we lost money which hotel wouldnt refund said it had to come from yourselves food
Location & price
Excellent location by the main train station and metro system and close to all shops, bars etc in the centre.
Really good bed
The staff is nice and helpful. Location is absolutely perfect, especially if you coming/leaving by train, like we did. room was clean and neat. They let us in very early, so we checked in somewhat between 10 and 11 am! The breakfast aria is very small and we have to wait while somebody vacate a table. Breakfast itself is just OK, nothing special and definitely not worth 15-20 EUR per person. Go out and it somewhere local. We got room with "nice" view on the wall ... so curtains close all the time.
a minute´s walk from bus station...excellent room...close to 2 shopping centres and Turia park...
We loved our clean , spacious room in this peaceful hotel.Not quite in the middle of all the action , but well linked with various types of public transport.
Good staff and clean rooms ,excellent location staff friendly and helpful
It is located above bus terminal just in front of old-town (parco rio turia), so it's near the city centre No free internet connection, very old forniture (want to simulate a luxury category?)
handy location above the bus terminal we had a non smoking room, but the smell of smoke was very strong through the fan in the bathroom
Please see my email today - we recommend you delete this hotel from your agency
Clean large room. We thought the location could have been better.
Everything in the hotel was nice and the price was reasonable. It seems like a luxury hotel of the 90s, but it still remains on a high level. The hotel was close to the bus station but it is difficult to reach the city centre. It is around 20 minutes walking far from the centre and the public transportation in Valencia is not so good.
Very good location.metro and buses just in front of hotel.shopping center across the road. good sized room.clean linen as the towels were change every day. The floor needed a bit of cleaning after 2 days.the picture right next to the tv is out of place.A Mini bar in room would have been nice.And replacing each day of the small packet of cotton-wool and the other things.
I was closed to the old town within walking distance of major sites and downtown Parking was far away 5 blocks and expensive. Breakfast was poor and not a big selection as in other Hotels
An excellent hotel, styled differently to a lot of hotels and it works well
Building works being carried out on the building next to it and also the street was a bit noisey
Good location. Modern decor. Nice staff. Hotel was fine did what it said on the tin. Rooms could have done with being a little bigger. Door to bathroom wasn't fully closeable and was in effect a sliding screen. A proper door would have been preferred.
Personel was very well skilled.
Very kind, helpful and polite hotel staff, great location. I liked the design of the hotel with a bit of a mysterious touch. The room is very cosy somehow. I really liked staying there. No free wifi. Cable internet is free , but sometimes they run out of cables.
The hotel is very classy. It looks even better than in the pictures we previously saw of it. The staff are excellent; cleanliness prevails; would definitely recommend!
Very modern, fabulous decor, excellent location. The glass bathrooms leave little room for privacy - I think the blind between the bathroom & bedroom should be opaque to enable a least a little privacy.
we were 5 years married and when we check-in in the room, there was champagne!!! They made our stay unforgettable..fabulous. the airco system was a bit complicated
Located in centre of old town. Car parking in hotel.
It's location to the centre of the city The shower flooded the bathroom
good breackfast and internet free in the room
Central location Lack of English tv channel and the smell of drains!
An excellent location for the Old Town and transportation links. Very efficient staff and a well-appointed hotel. Good value for money.
Clean & Comfortable Bathroom door arrangement
Location was a major plus close to train station and nightlife in the old quarter. We would have used hotel for breakfast except for the price which we thought was expensive.
I liked the staff, the rooms, the price. It was like a tiny oasis in the heart of the old city. Extremely great value for the price The bed were a bit hard, but more than adequate.
Excellant location in heart of Valencia
Helpful staff , good location Family room small , no privacy in toilet
Very central location in historic building. Good breakfast wide range fruit, yoghurt, cheeses, etc
The place. Very central and in a very nice area Not easy to approach with a car and difficult to find a parking place!
Great location, very clean and helpful staff The motion activated light outside my room keep clicking on and off the whole night. Even with tightly closed door and window, the light comes in from under the door. Quite distracting and annoying when you are trying to sleep.
friendly, clean, well decorated, excellent internet, comfortable beds, great location, a kitchen and a balcony!
clean hostel with helpful staff and excellent value for money. Try to get a room with an outside window as these are much nicer than the inner courtyard rooms.
The location is great. The fact that the hotel took the money from my credit card as long as booking.com says clearly that the payment will be done upon arrival cash.
it's quite cheap and good location hard to find, direction is unclear.
The staff were friendly and could speak English. Nice rooms for the price. Nice location.
Excellent hostel, great, clean room with really comfy beds and sheets, amazing location - right in the heart of the city. The staff was very pleasant and the washrooms were clean. I loved it, would stay there again. Free wi-fi!
Stuff was very help-full. We really liked girl Karolina who was working in reception. Hostel was very clean, they even were cleaning it several times a day. Shared bathroom was also clean. Amazing Location.
Beeing a retired teacher on a modest pension I decided to try this type of accomodation with some reservation,thinking that it was mainly for young people.However I shared a room with a younger Canadian man and a younger Japanese man. Both were friendly and considerate and they did not make me feel out of place! The staff were pleasant and very helpful. Very few minor ones like the lack of bedside night lights so as not to disturb others in the room.No bedside table for each occupant in the room.
Enthusiastic, helpful staff; appearance, design, & facilities of the hotel; convient location; cleanliness of room & hotel was one of the best ever encountered; nice residential area; dinner in restaurant was outstanding, and only 17 eu each, including bottle of wine and gratuity. This was definitely the best hotel we've stayed at, during our six weeks all over Europe. No internet access in room; expensive (15 eu per day) WiFi in lobby only; there is no excuse in this age not to offer at least lan connection in the room: most hotels, even low-priced, do offer this in first- and third-world countries. Also heat did not work, and the only thing the staff was able to do was send someone to turn the fan off.
good modern hotel price on the last night 3 times more than previous nights ! .hotel is a bit 2 far from transport 2 city center, but taxis are inexpensive 5or 6 euros
Good central location: 5 minutes from subway and 10 minute walk from City of Arts & Science.
The room was a good size and very comfortable with a good range of toiletries. The food was of a good standard and plentiful. Arrival by car is a problem as the hotel is on a bus lane.The access to the hotel car park is on a one way street which means going round the block. However Monday is market day and all roads are closed.Had to go down the one way street in opposite direction for access.
Although arriving at 0930 I was offered a room by very helpful receptionist. When I asked to move to quieter room it was no problem at all. The restaurant/cafeteria was of good qualitity and reasonably priced. Very comfortable bed with good sized bathroom. Sound proofing could be inproved between rooms. Road noise in rooms on the front.
room was too noisy, wifi difficult to configure. Breakfast was not good, and our sink was broke;
Staff were very friendly and helpful, I was drunk for a lot of the time and they put up with me on many occasions.
We spent 4 days here, and it was a good value for the money. Considering the poor exchange to the US Dollar - I felt that I got a great rate for the location and the quality of the room.
Very clean room and public areas. Good restaurant and bar. Bar Breakfast buffet poor ..hot food did not look fresh.
location air condititioning not working in room
location and good price too small parking lot
Friendly staff, cleanliness and positioning of the hotel.
Good location for my purposes, quietly situated and easily accessible. Bed far too hard and no proper pillows made sleeping very uncomfortable.
Baetiful view from the hotel, very comfortable room and bathroom Staff doesn`t speak English
Nothing its not very good if dont speak Spanish This hotel is ok if you speak spanish
Nothing. I know, the heavy rain storm, whatever. for me, as a customer, its all excuses. the hotel service was one of the worst I have seen world wide - and I've been up and around. sorry. I will not be coming back to the hotel.
The hotel was really nice and clean
Excellent room. Helpful staff. Only problem was that security box in room wasn't working. Very slow in getting it fixed and no alternative way of keeping belongings safe.
Fantastic location for viewing City of arts and science. but not good for family trip.. the restaurant opens at 8:30 PM. when my children used to go to bed. We had difficulty in having dinner. and I felt the hotel was overrated. not 4 star.
Nice hotel in a great location
Only there one night but room size good and comfortable. Breakfast selection was excellent. Car parking available within the hotel. Car parking charge was expensive and should be advised when booking.
everything was first class. highly recommended no complaints .
Stunning views of the sea including the America's Cup course.
It was our honeymoon and the room we stayed had a beautiful sea view which we liked the most. The staff at the front desk were very friendly and helpfull also the minibar was free.
its location close to the city , on the beach,the splendid promenade, restaurants and the new docklands F1 area nothing
The location is ideal by the beach and the city. It's a very beautiful recently totally restored hotel with a 100 years history, the food is truly fabulous. The floor in the room and bathroom is made of noisy laminate. The bathroom is very unusual, lots of design, not very practical.
This Hotel is not ready for the potential influx of tourists from outside of Spain. Information was not given for example Newspapers were from different countries were freely available each day but we were not informed of this until the third day of our stay. The bar does not display what drinks are available. I asked for scotch and they had to look in a cupboard behind the bar to find it. I asked the concierge if I could arrange a guided tourto various areas and he said none were available. These usually are from tourist hotels. There was no information supplied as to the hotel facilities. There were insufficient sun beds to accomodate all guests we were involved in the German method of ensuuring that we had a sun lounger for the day.
I have wrote my preferances in advance to the hotel and they've followed all of them! Fantastic! Reception was very polite and everyone spoke English. Restorant: food was very good, everyone spoke very good English and were friendly too. The same about spa. Beautiful gardens around the hotel.The room was very clean, warm with airconditioning. Beuatiful bathroom, nice room itself. The metro from the airport stops 50 miters from the hotel and there are two bus stops nearby: bus number 19 and number 32 which are going to the centre. I liked the beach very much- very good if you have small kids: the sea is not deep. Lots of little restorants around the hotel. Hotel was absolutely the top point of my trip to Valencia! If you go to Spain please remember that not everyone speaks English. But if you agree to try to understand them, they will absolutely do there best to explane you everything. That was my experience. I never had any problem with language there!
good service,location,standards no tea making facilities in the room...and overnight carparking charge of 19 euros despite it being out of season
service and breakfast it was tohot i the rooms at night
Really liked the big balcony. Great shower with multiple jets.
Fair Location was not easy to find
All very comfortable central. Very charming staff
An extremley comfortable hotel with friendly and welcoming staff.
Good sized room, central location, good breakfast choice and quiet for a city centre hotel. No, met my expectations.
Staff were very helpful. I didnt book 'with breakfast' as the cafe across the road is excellent.
Perfect hotel a perfect location with pleasant staff.I highly recommend this hotel
Location not far from station and centre of Valencia. Slighly noisy from revellers at the front (we were woken at 4:00 am by someone getting into their car and getting out of a parking space by driving into the car in front, smashing a headlight). Family who stayed in room at back thought it much nicer - more spacious and quiet.
Great room, absolutely huge. Reception staff unfriendly & unhelpful.
All staff were helpful
Location, very know-what-to expect hotel (same as any business-like hotel, no atmosphere but very clean design), spacious room
good rate, easy location strong outside smell
Very clean, well presented, spacious room. Hotel has good bus access to city. Internet is cable connection and works well. Can park adjacent to hotel without fee. Staff do their best to be helpful Only the manager speaks English. Local eating options are not particularly good.l
The hotel is well located, around 15 minutes by bus from the city center of Valencia. Take bus 160 or 170 from the bus stop just around the corner from the hotel, in front of the gas station. The rooms are spacious and you can park your car free of charge in front of the hotel or in the underground parking for 4 euros per night. We wanted to sleep longer on Saturday, but unexpectedly an alarm clock woke us up at 8:15 am, althogh we hadn't asked to be woken up... There is some electricity issue in the room. Main lights in the bathroom didn't work. Lights in the room were not cooperative either, probably due to short circuit but we didn't bother asking the hotel staff to repair it. The man at the reception seemed much too inquisitive about our personal data, including telephone numbers.
Very confortable and clean. the staff were very friendly and helpful although most of them did not speak English. Nothing really but not being central, we had to travel by bus or if late we had to take a taxi which was very expensive.
out of town but good bus services into valencia.
Good situation Very bad smell outside
A very good location for a walk to the center looking for historical notabilities or restaurants, as well as art & science museum area onthe other side. Very quick room service. No music in the room - no music channels like MTv or VH1 on TV,radio function on TV didn't work.
The breakfast was the highlight of our stay with a good and varied choice. Hard beds and poor air conditioning
good size bedroom and excellent bathroom.nicely situated hotel. Hotel very business orientated. Little tourist info,Excepting reception staff the rest were surly,a smile and a hola would be nice.No coffee shop, restaurant menu very limited. A 4star hotel yes a 5 star no.
all ok The price of the garage very espensive 29 € for 10 hour!!!!
Beautiful hotel, nice rooms, good hard bed, gorgeous bathroom, well located.
The hotel was fabulous, rooms spotless and well equipped. Very good location, breakfast although expensive was great, so much food to choose from. We would definately return again. no bad points
The Old Town, City of Arts and Science and Mestalla Stadium are all within walking distance and there is a direct bus route to the port and beaches. The immediate vicinity of the hotel is not very interesting.
The staff was friendly and polite. Parking.
Convenient location to attractions, and the best breakfast we had during our week in Spain. During our stay, we were at 3 different hotels and enjoyed our stay at the SH Palace the most. Parking is an extra fee at the Public Park. 2 twin beds pushed together do not make a king size bed!