Good location near Sukhunvit RD. Rooms very big and comfortable Slow in the service, not all the staff is english speaking
convenience yes, they dont have a hose near the bedeh in the bathroom
Nice room, very comfortable bed, quiet location. No free internet
the size of the room was very big :) everything was perfect
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comfort and the quitness bathroom facility (there wasn't a hose for the bedeeh )
Employees are very friendly, there is a shuttle (TukTuk) service to the nearest Sky Train station; nice location near to all malls (easy to reach by skytrain). Supermarket in front of Fraser Suites; lots of dining possibilities; Rooms large and well equipped; playroom for kids; small swimming pool
The facilities are excellent. So was the location. I had a great time.
the food was excellent and i recommend the Thai Green Curry
Very nice and big room with modern nice kitchen complete with dining set. The hotel is close to Bumungrad Hospital and have a free shuttle to the hospital Access to hotel is a small road with no pedestarian walk. I found two cockroaches in my room, so I believe hotel should improve their insect control
The hotel is at excellent location; especially that we were in Bangkok mainly for shopping.. A beautiful interior which you'll find the comfort you need after a whole day of shopping.
worth the money
the room is very comforte. poor english speaking. they dont know how to deel with booking.com.
The hotel was good but not wow it is below the *5 hotel The hotel is very old so the room furniture is old too the carpet is very dirty and the lobby was dark. The only good think about this hotel is the location.
we had a good time , the staff were very good and brought us a yummy cheesecake as complementary :) and the room was very amazing ,if u like thai food , the white elephant is the best thai restaurant in bangkok : few things : there is no wi fi connection which is so strange for a marriot ?!! and the hotel restaurants close so early ,10 or 10:30 max ?!!
No cartoon network channel, no DVD, staff dont speak good English, Halal food was not highlighted or available in proper way
mainly its location .. it had a good location where food .. small shops .. a super market and other small stuff are available .. no free wi-fi !! + i didn't like that they couldn't arrange for a hotel car to pick me up from the airport .. they said they can only provide an expensive mercedes benz ! i only wanted a normal car for pick up .. they couldn't arrange that .. !!
Hospitality of hotel staff International telephone charges were very very very expensive
Nice room, good bed, roof top swimming pool, nice staff. Housekeeping was not as tight/thorough as it could have been
The room was large and quiet with a comfortable bed, the breakfast buffet was excellent. I enjoyed the free high speed internet included.
i found the staff very friendly and helpful.The food was excellent and I liked the little touch of the bar in giving a free snack.
The staff were very friendly and helpful.Location was interesting amongst busy ,bustling city streets. Guide andd car service booked through hotel was very good providing excellent and informed days exploring.
Location, very near sky train which is teh easiest way to navigate Bangkok, glide above the traffic in air conditioned comfort.
Its very convenient place...Shopping is just few steps away!
Attention to details and the excellent attention given by the staff, this was a small oasis from the frenetic Bangkok. Loud, rather headbanging music at breakfast, not a soothing start to the day! Also, and not unique to this hotel, exhorbitant internet charges.
I liked all services in this hotel. Perfect. Such things they have not
We Had a great time the staff were very helpful, the place was very conventant and the price was right None
Not really much: only the big size of the rooms. The cleanliness was not up to the expectations. The rate is really too high for an hotel of this nature. The photos are deceiving on the size and style of the hotel breakfast is served in the lifts hall and they charge a lot for internet in the rooms.I did trust the brand name Dusit but for nothing.
I like the calm in the hotel and its not crowded i didn't like the breakfast as 90% of it for non-Muslims people for instance, most of food include pork.
The room size and decor was excellent the breakfast quality was not that good
Friendlyness of staff, assistance with anything I needed Yes , they charged me a higher room rate then quoted, for they had given me a more exspensive room. I argued for a while with receptionist but the manager was not available and I was running late for a meet with someone.
Overall good value for money.
Staff was friendly, lobby looked very new and well decorated. Room was old with outdated and cheap furniture. Sheets were dirty especially on the first day. Shower had either scolding hot water or cold water so I was forced to take a cold shower each morning. Not a pleasant experience. No doubt in my mind you can find better hotels in the same price range.
location , Near hospital
room size and decor breakfast was poor
Hospitalty and short steps to Bumrungrad hospital . * High and long stair to get to the labby . * Sometime noise due to reconstruction and some time due to train way.
The location close to the American hospital is the main advantage
staff was helpfel @ nice smeil of room was nastey & there was ant all over the room front resiption did not know about the reservation tell i give the the booking # and they did not agree with price i was giving from booking.com and same thing hapen to other custmers
The friendly staff and cleanliness. Felt the food for breakfast could have been better. Give one nationality special prepration and many would get enticed
Location, good carpark and very serviceminded staff Wierless internet not strong enough, over 400 Bath for regular breakfast?? !!
close to skytrain
le fenix sukhumvit is a very flashy modern hotel with good facillites located in the heart of bangkok id definatly go there again. when you book online theres no way of knowing which hotels charge for lady joiners this one dosent making it an excellent choice for its location and value for money, its right next to all the nightlife its not waterproof it rained and both my friend and my room got absoulutly flooded, in places there are signs of bad workmanship
location, staff , Drinks were way overpriced in bar
It's value for money. It is close to disco pubs such as Q-Bar, Bed Supper Club and Climax. Take about 10-15mins to Nana Station. No charges for overnight guests.
Friendliness, comfort, Gym
Locationa nd staff was helpful insufficient engilsh TV channels
Nothing The bed divan is made of wood and is bigger than the mattress so it always hit our legs when we walk through. There is no hair dryer available in the room and we have to request to get it. Room is smell. They did not change the bed sheet on the second day of my stay
i really like the location of the hotel. very close to siam square and sukhumvit area is full of life! the hotel is really nice, the room was design and confortable and the sheets were so soft!! the bed was not made properly on the morning. the sheets were just put over the bed.
Clean Too noise
Nothing Staff unfriendly, always trying to get you to buy something. ensure you look at your mini bar bill otherwise they'll sting you. It's cheap but that's it.
The area nearby, good location.. BTS reachable within 5 min Room was very small
The hotel was under construction with debris/ dirt/ and noise.
The close proximity to all forms of transport & the ease at which I could change money & find a diverse range of food within walking distance from the hotel. The buffet breakfast was extremely satisfying. I think the TV programming could be improved.
The lobby Old, narrow foyers, difficult to find rooms, entire floor levels are not yet made, I did book on photos, what we got was clearly different and much worse, it was simple too late to argue or find another hotel
Nice lobby with very good wireless system, breakfast ok, staff in general very friendly Rooms are clean but in no way reflect style of the lobby, very basic local style, as the corridors are; did not dare to look into fire safety . From Sukhumvit area hard to reach by taxi, although only a 10 min walk away...soi 3 always congested !!! Staff incompetent to solve a problem with laundry delivery.
I liked the friendliness of the staff who were helpful at all times. Also the convenience of the location, being near Sukhumvit and the Skytrain with access to all the important shopping facilities of Bangkok. I didn't like the state of the footpath connecting the hotel with the night life areas of Sukumvit. Late at night it is dark, clutered and dirty. I don't think it should be necessary to take a taxi from local bars and music venues back to the hotel - especially when the street is one-way in the wrong direction.
The photos but online for the standard room are not of the actual rooms The photos but online for the standard room are not of the actual rooms, the reception is impressive, but it all goes down hill once you get to the lift, that's when they work.