Solid breakfast,good location,nice staff,easy to find,good for one night stay The last renovation of the hotel was probably 1978.
The location was good, but nothing else was (and we are not demanding guests at all!). We stayed two nights at the Hotel Union and did not manage to sleep either night as the room was very small and absolutely unbearably hot. The windows opened into an airless courtyard and the water pipes were noisy. The hotel almost overcharged substantially by shifting the decimal place on the credit card bill.
Nothing . Rooms full of cigarette smoke
Pokey room, no fan, no air conditioning in 41C
Hotel staff is fine This hotel must be renovated : ventilation is very bad (an unpleasant smell hurts you as you go in and throughout all the hotel), room doors are not steady, very poor comfort dating from 40 years ago if not more. Tap is leaking in the bathroom
staff the furniture are very old
Hotel Union does not live up to its standard, its NOT 3 stars.....
The hotel staff was excellent, very polite. They provide me with the room at 10am morning although the check in time was 2pm Old furniture and doors in the room...
The location In a word, it is a shabby hotel
The position is great, the staff very friendly, the rooms, halls and dining area extremely clean. Some furniture items, small bathrooms.
Ideal location. Great service. Exceptionally clean Some problems with the working of the TV
it was modern and design hotel. Room was big and new. WC with Shower ist big as well. So we like too much and relaxed an that weekend. we will stay again there. It is in the heart of belgrad centar, so we were very close to the shopping, restaurants, cafes, bars, and diskos area. it directly ont TRG Republica. Breakfast-Buffet was wonderful and perfect! No Wi-Fi in the Room, and No Wi-Fi in the Lobby, just in the Restaurant from Hotel was Wi-Fi there, and it was for free as well.
Location and cleanliness of the room Restaurant and front desk people sometime were unkind
Very clean hotel, the newst in the city I think, only 4 months open. Perfect location and very good breakfast. The staff were very pleasant and helpful Problem with the tv
Location in the hart of old part of Belgrade where you have pedestrians under you eye walking in the shops arround the area and only 10min walk to the castles. Great ambience. Spa and pool would be the ultimate desire of a demanding person :)
Nice design of the room & bathroom, very clean, located on the main shopping street (but no street noise in the room due to good isolation), mostly surprised my the good quality, service and atmosphere in the restaurant / wine-bar - with live-music, all was excellent. I had a problem switching on the TV, but was too tired to ask for assistance and chose to go to sleep in the comfortable bed instead :-)
The hotel was too old for my standards
Great location. Very big, well kept rooms, good help from the staff in general. Breakfast was varied and plentiful.
The location was perfect for my needs - sightseeing. The room was perfectly adequate and comfortable - the only down side was that the window looked out into a rear well with barely a glimpse of the sky. I was told this when I checked in and I didn't spend much time in the room anyway, so I was not bothered. Breakfast was excellent and the staff very attentive and helpful.
Location was excellent, breakfast included, it was clean. The staff were not helpful, and the house-keeping was strange (bed made different each day, one day the bedspread disappeared)
nice hotel, big rooms, great location, very helpfull staff , good breakfast old and worn out ( but clean) sheets and towels
Everything. The staff were courteous, friendly, extremely helpful and spoke excellent English. The breakfast choice was very good and in my opinion, catered to all tastes. I was allocated one of the re-furbished rooms which was warm and very comfortable and had a view towards the Sava River. The location was in walking distance of an excellent pedestrian mall lined with boutique shops. A short taxi ride takes you to Usce shopping center which is clean and modern. Cheaper shops are to be found in sidestreets and all are well stocked. Although only spending 4 days in the hotel, I felt a twinge of sadness at having to continue on my journey as I had immensely enjoyed my stay. In my opinion, some of the views on the hotel website were unfairly negative.
A very traditional eastern European feel, and it is very centrally located in Belgrade - easy access to everything.
Hotel location communist era service; communist era food.
Good large room recently upgraded Terrible food and ongoing renovation work in Public areas very poor reception area
Staff were very friendly and ready to help over and above their call of duty. Food was excellent and quantity of food was more than enough. There was no way downstairs from the First floor to the reception are due to ongoing renovations.
location, view from the room, wifi (and it was working well), atmosphere of the hotel. Room was smaller than I expected. Shower but no bathtub. renovation still going on. reception is hidden. lower staircase is a maze. Hope that renovation is finished soon!
rooms are a little bit small
Room was good, building very interesting. The bed was extremely comfortable. Wireless internet the fastest we have experienced anywhere. 1. They really should sort out their non smoking floors and policy. 2. Tourists may like to drink tea. It does not mean they are sick. They would like to have tea made from hot hot hot water and nice good brew. It seems a difficult thing to acquire. 3. At payment stage there was an issue with booking.com rate. Apparently they renovated the rooms and felt they should charge more. This is another thing that must be sorted out before it is a grand hotel that it should be.
My room had been refurbished to a high standard so I appreciated this comfort. The lobby and public areas of the hotel need to have similar refurbishment as they look down at heel. There was no proper alternative to a cooked breakfast.
Great location in the centre of the town. A bit run-down but very quaint and endearing, with beautiful stained glass windows and murals. Free wireless internet a bonus. Breakfast was perfectly fine. Staff tended to be a bit brusque but I suspect this is partly the Serbian way - they were always responsive to my requests however. I would be happy to stay there again No gym or pool
Location and staff Small room
Very friendly staff and a great location.
Great hospitality by all staff.
Nothing When I arrived, my room was already occupied. They moved my to another hotel for one night and moved me back for the second night, but because they arrived late to pick me up from the other hotel, I was late for the meeting I was supposed to go to. I had a cockroach on the ceiling. I asked for directions to go to a restaurant and they mislead me. Very bad experience. I would never recommend.
The staff i extraordinary friendly and service minded and the location is lovely.
central location, friendly staff slightly overpriced
Clean friendly good breakfast Noise from courtyard at night no lift!!
Location and service
The location and the service
Excellent staff, good breakfast, convenient location. Too much smoking going on in reception-bar area (like everywhere else in the city). The walls are pretty thin.
Hotel is located in the center of the Belgrade, great position for discovering the city. Unfortunatley hotel does not deserve 4 stars, the rooms are big, but the furniture is outdated. Rooms have air conditioning, but they should be renewed. Also breakfast would deserve more three stars than four. The staff is friendly but I would expect better rooms for the rank of a hotel although I must addmit that the price of the room reflects the quality. I would estimate it to 3 stars or less.
The only thing great about this hotel is its location - when you step out of the hotel you find yourself on the main bulevard. There is nothing to like about this Hotel. Bathroom was full of mould, water from the pipe was yellow, stuff poorly speaks any other language than serbian and really unfriendly, you have to pay for the "secured" garage" just to find you car scratched the other day. The price for the room is extremely overvalued.
Reception (temporary, but could be better.
location, something traditional
just down town !
Best lacation and reasonable price other things are normal standard
We previously stayed at a hotel that was pricier. For this hotel, given the overall qualities (cleanliness, location, etc.), this was an excellent choice and exceeded expectations. It looks run down from the outside, but to me that was irrelevant. For some, how it looks from the outside may be a factor.
Very helpful reception staff and clean, reasonable 2 star style room with aircon but windows would not close. Located in pleasant part of city very close to centre, restaurants and parks Almost no facilities apart from room, no sign of elegant areas shown on hotel's website, band playing and singing outside room until 1 am. Limited breakfast choice in grim bar area, however, the food was good. Very hard to find, no signage in English and does not look like a hotel.
in the middle of old, historical, boemic part of Belgrade no telephone in the room, very small bathroom
Great Location and Incredible Service from Staff.
Perfect location unside of nightlife-city, very nice girls on reception, useful neighbourship with restaurant. A feeling like you are using simply a flat in the city. Excellent for short stay to have fun in Belgrade ;) Entrance door :) The smell of he restaurant kitchen on the 2nd floor
Superb town, very good location, nice people, wonderfool food! Do not think twice, go to Belgrade! Problems with the parking place.
Clean rooms, very amable reception lady, near to many restaurants, good if you want to stay in the middle of the city. Very old building, a little smelly, it is not reallya hotel but a pension, the breakfast available quite late, no parking. space of the hotel.
very friendly welcome, great central location, clean facilities
Very friendly and helpful staff.
The staff is very kind. No
It has a splendid location on the 'Bohemian' Skardalija street which is crammed with bars and restaurants, all at reasonable prices - and there are less touristy venues all around too. Very friendly staff and modest but clean rooms.
Very good location. A place where I would like to return, when next time in Belgrade.
the room was very big and decoration was modern. Very well located in the centre Too expensive.
location is superb breakfast needs improvement!
Great atmosphere, felt like I was home.
Nice small hotel with 6 rooms, friendly staff, super location... - no parking space
Owners and staff were very helpful. An oasis of rest. A place to return.
Very friendly staff, nice interior design
One of the best as to quality:price ratio. Once in the newly designed lobby, you feel that you're in a good hotel. The room was well-designed and bathroom compact but clean. Only 6 or so rooms; ours with view on wall in a court. Staff most helpful.
friendly and unobtrusive staff - ready to do that little extra for their guests
The location of the hotel was perfect in walking distance to shopping, restaurants, and historic sites. The staff was friendly, helpful and very professional. The room was nice and comfortable. I could not ask for more and will recommend this hotel to friends and family visiting Belgrade.
The hotel is very well furnished, with modern and spacious decor. The staff are very friendly and attentive. It is situated within the heart of the shopping and entertainment district. I would highly recommend this hotel.
Room and hotel staff The absence of restaurant and bar
The hotel design is lovely and is very peaceful while being in the fantastic spot for downtown Belgrade. Staff are very helpful and take care of your personal needs. The hotel is very clean and extremly well equipped in comparison with other Belgrade hotels.
Owner and staff very helpful. A delightfuf hotel in a very central location NO