service staff was very helpful and polite, above expectations room could be warmer
Great location near the museum island and Alexanderplatz. Friendly and helpful staff, original setting with huge acquarium in the hall. We had a double bed but it was actually two single beds joined together, uncomfortable gap between mattresses, not to be expected for a hotel of this level.
aquarium Staff not as professional as I would have expected - we arrived early and left our bag, were told they'd phone when room ready so we went for walk in snow and never got call. Also concierge tried to charge us for free internet.
We loved the hotel...great location, beautiful decor, comfortable and clean, plus the Aqua Dom view was outstanding! We'd stay here again in a heartbeat (and we will be back!) Nothing!
The atmosphere and ambience of the hotel was amazing. All the facilities where top class, in particular the spectacular 15m high aquarium within the lobby area. this is well worth a visit alone.
The staff, the balcony, the room and the aquriam.
The view of the aquarium from the room was super! Good location. The bar was a little pricey!
Location was amazing. Lack of air conditioning, though I gather that's usual for Germany.
The magnificent aquarium, very helpful and polite hotel staff, very close taxi station, nice ambiance of the lobby the room temperature can be warmer, not enough english channels on the tv
the fact that a 5 star hotel did not include slippers and bathrobes in the room, and that the furniture was at ikea-level standards
Staff were efficient, friendly and accommodating. Our room was very comfortable and well designed. Room service and breakfasts were excellent.
the aquarium is spectacular and the hotel at all is very modern; location is very good but still quiet (Museumsinsel) and for two to three nights the place is nice, many different restaurants, excellent breakfast rooms are small, no luggage service (you need to get your suitcases up yourself... and out again to the taxi... 5 star??), atmosphere of the main hall is like a 'railway station' - very strange acoustics and a kind of cold,
Convenience to museums and S-bahn You insisted on 50 euros for a 2-hr delay in checkout, which we chose to avoid at great inconvenience to our departure
location,quiet,breakfast our second room (for our friends) was dark and small but quieter
The position of the hotel is great and the room was clean and comfortable.The breakfast we excellent.
Location and price Furniture ( looks cheap)
central location, reasonable price no bath tub, internet expensive
Spacious room. Quiet. Location not quite near busy metro.
Welcoming, very good location indeed (1 minute from S-Bahn, Hackescher Markt, Alexanderplatz, bus stops, cathedral, etc... yet extremely quiet), comfortable and quiet room. Room was a bit small, but it was a single so I'm used to this kind of thing and it was better than most.
Good location (in 3 minutes away from museums' island and Berlin's Dome), very tasty breakfasts, responsive staff
the situation, comfortable beds, clean, good breakfast and timetable
Very convenient for transport to sites, shopping etc. Very close to good restaurants, bars and other evening entertainment. Staff were friendly and helpful and the meal we had in the hotel was really good too.
The modern style hotel with wireless access. Clean room and linen, comfortable bed and shower. Very good breakfast, but overpriced. Pillows were uncomfortable, too soft and too big. No coffee\tea facilities in the room.
The staff were very friendly and helpful. When we walked into our room, I realized that they had us booked for a smoking room. This was my error - I had forgot to specify that we wanted a non-smoking room when I booked. It was my fault that we had the incorrect room, so they could have left us where we were. But despite the fact that it was high season and the hotel was quite full, they immediately accommodated our request to switch to a non-smoking room. The room was very clean, and the beds were the most comfortable that we had in our 3-week stay in Europe. The hotel is located in a great area, with lots of excellent restaurants and bars within walking distance. I would definitely stay here again if we returned to Berlin.
it is near museum island and all most important attractives in berlin, at budget price
Brand new hotel, perfectly located near Alexanderplatz, close to almost all the points of interest. Very friendly staff, elegant comfortable and clean room and an excellet breakfast for this category. We run out of hot water one morning. The lady was very kind to explain that they had a technical issue and indeed it was fixed later on. I guess it is the baby deseases of a new installation, but they have to take care of soon, before it becomes a problem.
Hotel had recently opened and seemed sparse. Would have liked coffee making facility in room and extras such as tissues
Good location- close to the U-Bahn stop Room was a little on the small side, but worked out well for 2 adults and 2 kids (2 years and under)
This trendy hotel has everything one would like to have: a perfect and friendly service, clean rooms, good bedding, free Wifi and only 100 meters from metro/underground. It is on approx 2 km from the street Unter den Linden (you can walk to it in approx 45 minutes, through an area full of trendy small shops...) The rooms are compact, so don't expect a large area around your bed or a large table to be able to work at. The apartments of Amano that I've seen are (very) big, so if you need space.... Next to that: ask for a second pillow as the standard ones are rather soft/thin.
Nice and modern hotel. The location is perfect to discover Berlin and Mitte area. We asked for a double room(one big mattress), but they gave us twin room(two seperate mattress) and told us that they don't have double room in Germany (??) which sounds wierd to me...
this was the best location and very fine place to stay in Berlin
The reception staff where rude and very unfriendly. I have used this hotel twice and on both occasions the reception staff where very un professional and don't represent the hotel very well . I will never use this hotel again.
Modern, original, very nice staff, centrally located and great great breakfast. Would totally come back!!!!
Very good location, innovative 'high tech' decor and facilities, very helpful and friendly staff with good english if needed. Liked iMac and nice washroom / shower. Room had some lack of storage for clothing and no bedside table in rather unconventional design. Relatively expensive for drinks / breakfast.
the bed in room was the high light,staff behind bar were very help full the room are to small with very poor wardrobe,the apple was hard to use with the staff not bothering to show the room or facalaties
Nice location, wonderful design, very clever staff, I liked the 24h breakfast concept a lot! wonderful bed. home like atmosphere in the bar. Egg and bacon cold when breakfast served at night
Excellent location, very friendly staff, comfortable room, great design. No problem with early arrival, i.e. I got my room about three hours before the official check in time. The tiny Weinmeister street gets clogged with traffic in the mornings and is noisy (yet location is worth it). Breakfast is a la carte only (I prefer buffet). Some may dislike the absence of minibar in the room. But these are not serious complaints, all in all the hotel is really great.
Great design hotel with lovely and helpfull staff
Location - very convenient and close to transportation and shops Right near Museum Island Rooms are very small
I got a "Dom view" suite. It is large and had a terrific view of the Berlin main cathedral. large comfortable bathroom. The lounge downstairs has a fireplace that is Going every night. Great place to relax and have a whiskey. Breakfast in the restaurant is also excellent. I've rented the regular rooms before and they are small. The suite is worth the extra cost. Beds have two small half comforters, one for each person. Would brew way better if it had a single large one. But that seems like something that is normal for German hotels.
Cozy boutique hotel in a great location. Very friendly staff. Excellent value. Great breakfast. Wifi top notch.
Staff is friendly, rooms are tastefully done and clean, breakfast is tasty Rooms were a bit small
Great location, nicely decorated, cozy bar and public facilities, great breakfast.
Great location, very new facilities, good value, spacious rooms. Restaurant staff wasn't the greatest but not bad for Berlin standards.
location, quality, the smell some rooms face the tram lines which are noisy at night
The hotel is easily accessible by public transport and was centrally located so I could walk to both the Berlin sites and the office. The rooms are a bit small and so is the bathroom, but that might be a Berlin thing. All in all, positive experience though.
Location, warm and polite attitude of staff. N/A. Everything was fine!
The central place of the hotel. The very kind personal. A wonderfull breakfest.
Good position, very clean, nice staff small room, bed on the corner
location was great, breakfast was very good, and staff was very friendly
nice location/ good beds/friendly people
location small room
Helpful staff Good location close to centre and S-Bahn Tram depot outside front door means noise for rooms at front, double glazing fine, but if hot, need windows open!
I had a very good time there. Love the breakfast in particular!
Very helpful staff, very pleasant room (for nights 3 and 4) and excellent breakfasts. Small and noisy room first 2 nights (hotel was full)
The staff were outstandingly helpful, the rooms clean and comfortable, and its central location was excellent for sightseeing. Many attractions were within walking distance and there were bus and rail stops nearby. Outside rooms are noisy and the rooms overlooking the internal courtyard are more expensive.
I appreciated the helpful staff. They were great and went out of their way to provide you with what you requested. It was great to have access to internet without paying a fortune, especially when I was reviewing places online that I wanted to visit while on my trip to Berlin . The lounge was wonderful for drinks, snacks and breakfast. It was available at all time. The website does not do the hotel justice. It gave the appearance as "hostel" like, but it was nothing like that at all. The rooms were simple and spacious and very comfortable for sleeping. A very modern design feel. Because the hotel was so new, it did have a new smell that was overwhelming at times. I did not like having a room across from the elevators. I found it noisy, especially late evenings or early morning. I would have liked a few more english channels on the tv. I was out during the day so to relax in the evening with some variety other than news and one other channel would have been nice.
Nice design (for creative people), good bed (possible to get enough sleepl), friendly staff, near the center of the city no
The location is great, the staff was very friendly and tried to remedy the problems that occured. The business lounge is very comfortable, has a beautiful view and offers drinks and snacks 24 hours which is very convenient. The design of the rooms is good, but not always very functional. Given that so many problems had occurred during my stay, the manager offered to invite me for a free stay next time. The heating did not work, it was cold in the room. I was offered to move into another room, but the staff could not find any free room where the heating functioned. The tiles in the bathroom/toiled are not heated and cold which is very uncomfortable. The room I moved into, had no slippers, the tv screen was blurred, a plug hang out of the wall and the toilet door knob fell off when opened. I drew this to the attention of the staff - I got some cheap spare slippers (not the original camper ones as foreseen). The hotel is quite new, but for the image the hotel wants to give and the room price, it was too many problems that the staff should have noticed and not the guest. Also, the bill should have been reduced significantly out of courtesy.
Location close to heart of Berlin with a short the major museums, Unter den Linden, the S-Bahn. Immediate neighborhood is lively, interesting, and fun has much to offer in the way of shopping, cafes, markets, historical sights. Everything is within easy walking distance. Hotel staff is friendly, helpful and well informed. Upstairs cafe which serves breakfast and healthy all day snacks is a real bonus, as its adjacent self-service bar, computer stations and comfortable lounge area all with great views over the neighborhood. We thought that the shower and bathroom at the window side were brilliantly designed with worked well as office/dressing room/bathroom combination. We appreciated the many electrical outlets. Free internet worked well.
Good design hotel with cool service concept.
Close to restaurants, shopping, public transportation, Museum Island. Rooms are good size. Roof top restaurant-area has free snacks all day. Good breakfast with hot entrees. Room is a bit dark. Television doesn't have enough channels in English.
It was different from what a standard hotel is and the experience was great.
everything! amazing design features, really great staff, good size room, good breakfast. nothing.
New hotel, very comfort and clean room Air condition not working properly
location, cleanness, simplness, easy modernity and style, and that it was brand new the fact that we had to ask for additional soap and shower liquid, becayse we did not get any new ones the next day.
Easy to find, great value for money, friendly and helpful staff, fantastic location
The Hotel is fantastic great modern feel, staff were excellent, good mix of restaurants within 2 min walk, Breakfast was buffet style and great value at €7.50
The quiet and relaxed feeling in the hotel There was not much space to sit at breakfast and a lot of lines to get to the drinks and the food
Great Hotel...It's our second time in this hotel.. and it won't be the last...
excellent location, cleanliness only one power socket in the room
It was a great hotel, very clean, nice staff, good breakfast and the location was the best! It was not possible to switch off the light in the ceeling to only use the TV, bathroom or bed lights. Very frustrating!
Excellent location. Well appointed room (it felt better than a two star) and helpful staff. Clean, well serviced, quiet and comfortable. Nice breakfast too. No complaints.
Friendly helpful staff and great modern hotel in central location.
Amazing Location,you pay and get excellent rooms for excellent price, no fancy service or people sucking up to you, but great service nonetheless the hotel is located on top of a coffeeshop and the waiters double as hotel clerks. I think it would be useful to at least have a dedicated stand for hotel customers, otherwise you feel you're interrupting the waiters.
Very nice! Good position, next to the subway..but you should rent bikes on Alexanderplatz which is in walking distance and its the best way to explore Berlin. The price was good includes breakfast too! And the stuff was nice! Well some people..will say bad things about the noise outside or the subway..but to be honest we heard nothing..maybe cause we were so tired after coming back every time.
Good location in the city center I had to leave the hotel at 6:15 h due to my early flight, however, I had no possibility to get early breakfast and I lost my "breakfast" money. It would be better do not include breakfast price into the hotel price.
A hotel with charm, located in the first floor of a nice restaurant. The location was perfect to know the city, a couple of blocks from Alexanderplatz and just above a metro station. The room was nice, confortable with a small balcony where you can have breakfast (which was excellent!!). Very friendly and helpfull staff.
Excellent location. Breakfast until 12.00 Wireless connection did not work. Breakfast at 7.00 is very slow
Location is very good. They wireless internet didn't work, and i choose this hotel because of it.
It was in a great location-in a historical hip and trendy area of former East Berlin. Great sops and restaurants in the area. The fact that the bar was a real focal point for the area should be stressed more. And the cafe is such a fantastic place to watch life go by. Check in was at the bar-not good for privacy and managing documents. As a result we mislaid documents-which hotel staff kept for us. Staff did not speak great English-that said we do not speak great German!!! However between ourselves we maid ourselves understood.
Friendly staff, good location. Internet did not work, room cold, thin walls and single-pane windows meant there was almost constant noise from outside or other rooms, credit card machine broken.
Location excellent, attached restaurant very good, helpful staff, cute bay window/balcony Shower cubicle has tiny opening and awkward step - no good for those who may be large or have mobility problems. No lift, narrow staircase. Complimentary breakfast non-buffet and quite small. No service desk or lobby, cafe staff are also hotel staff - not a problem for us but some may find it unusual.
Very clean and and a very good staff good food and afforable