The locatoin was ideal for what i wanted.The breakfasts where very good , and the staff on the whole were very helpful The dinners were a little boring and the room was very noisey[night clubs and trains]
the food regarding I was in my honey moon it would of been nice if we had a room with sea view
everything coffee in bedroom would have been good.
Good basic hotel - good value. Delivers what it says.
The hotel staff was very helpful, we were right on the beach, Calella is wonderful, and it was an awesome value for our money. We loved it!
it was close to the beach, clean hotel and nice view
Good location, great stuff. No internet in the rooms.
The food excelent, bathroom excelent,bedroom excelent.My wife and myself go to Malgrat , Callela.frequently our sixth visit this year.and both are senior citizens. Value for money, can`t find any faults.
Very close to the hotel from the beach. Cleaning staff did a good job. The hotel is very poor sound insulation. Breakfast is very ordinary. Reception staff unfriendly. We very much regret given this hotel.
Breakfast included, Dinner available in the hotel at reasonable prices.
Great pool, close to beach, restauarants and shopping Quadruple room was very small for 4 people, hotel was unable to accomodate request for adjacent rooms
Loud and all the night noise from the street, buses, lorries
The hotel was clean and towels where replaced daily. The beds where not very comfortable.
The location - nice area in a nice city and near an excellent beach. A clean and nice swimmingpool. The room was too small to 4 beds - the bedroom part of the room was approx. 12 squaremetres. They said that there was no larger room at the hotel, and I dont think the hotel is suitable to booking for 4 persons per room (the rooms has good size for 2 persons and acceptably size for 3 persons). NB: As standard there was 2 chairs on the balcony and it wasn´t possible to get extra.
Polish receptionst was relly nice and helpful, i didnt get to know the other ones. Receptionsit should help me speaking English and not Catalonian as the guy did when I came the first night
clean, tidy and well organised...staff polite, would use again
Accommodation was basic but roomy. Good value for money One female Reception member was very unhelpful on being asked to confirm flight departure.
Location and entertainment programme
Breakfast and dinner are good. The hotel is full of teenagers. Very, very noisy in the day and night. The reception is unfriendly and unhelpful.
This hotel is great if you have children, but the miniclub is from 5 years and up. a lot of activities at the hotel, aquaaerobics, shows at night and flippergames etc. It was a good stay. I wasnt disturbed at night. Dinnerbuffet was ok, but not fantastic. Jacuzzi costs extra, personnel at reception was not serviceminded, breakfastbuffet was bad, no eggs and bacon or vegetables (good if you want cookies and other sugarloaded food for breakfast).
Good value for money was further from the beach than i expected
I chose the hotel because of low price. And, as for that price, the hotel was fairly good, and hotels' describing was realy fair: it is really 400 m from the sea, realy has two pools and so on. Realy clean. I think breakfast was also ok, exept total absence of fruits and vegetables. But you can survive without them, you know :-). At the reception, they have too less people (one lady and always busy, because the hotel is big), besides, their English is realy low. I could't get very simple information. Also it was confusing to read warnings in the room, that you'll be checked by roommaide before leaving (that means - maybe you've stolen a towel or smth ?), or in the dining room, that you can not take meal with you outside. It remained me country that does not longer exists - Soviet Union, where you were treated always as a potential thieve. Does this realy is so necessary today and in eu ?..
Close to the beach. Hotel stuff not particulary nice and helpful. You have to pay deposit for everything, starting from having an iron in the room ending on a fridge. Meals OK but not really special. Very loudly, mess on the reception, stuff on the reception may have a problem with English.
personal and cleanliness wearing the braslets is not comfortable
brakfast and asistance from check in clark bar area and meals
The staff is very helpful and friendly, family rooms nice, food ok. The hotel has a good location upon a hill. The 3 pools and Jacuzzi is very nice. The kids loved the Miniclub and the staff there. Thank you all for a lovely vacation! Many young german guests at the hotel, whom could sometimes get a bit noisy. Thin walls in the rooms. But overall not a problem.
Very nice hotel,not big, but very family.Comfortable room, very clean (every days), very helpfull personals, very good price for hier quality. I will recomemd this hotel to my friends.
This is a perfect pension which is more than an four stars hotel. Wonderful place to relax, all the staffs are frendly,very kind and they work with all their dedication. I really enjoyed this pension and I am ready to come there again. The first thing. I liked is that all the pictures I saw on internet were exactly what It is there. The advertising made on internet by this pension is not a fake.
One of the best accomodation we ever found in Spain. Not fancy yet very clean and comfortable with very friendly staff. Nice urban view from the balcony at the top floor. Excellent price quality ratio. In the hiqh season, parking place seems to be a must.
We liked everything. This is a very good hotel
Fabulous value for money. Proprietors very friendly and informative. We hope to return again
The hotel is Ok for the money it costed, the rooms are good and clean, the receptionists speak English, it is well-located - near the beach - only a couple of minutes, and near to the main street. The hotel is quite old, the rooms are renovated but the "open spaces" are visibly old. The only people in the hotel who speak English are the receptionists - all the other staff cannot or doesn't want to speak English and it is very difficult even to ask for a glass of water. The resort is very noisy - it is perfect for people who are using their vacation for going to discos but definitely good sleep is not something to be expected. The walls in the hotel are also very thin and you could hear your room-neighbours as if they were in your own room. However, these problems are typical for all the hotels in the resort. Therefore, this one is a good choice compared to the others.
Clean and comfortable The noise during the night kept me awake. Request a room that is not over looking the pool and this should solve the noise problem.
Location Windows not doubled glazed so if you are on the 2nd floor as we were, you get to hear the traffic passing, the two coach loads of teenagers waiting for their bus at 7am in the morning and the engines of the coaches running and the draught that came through the window frame in the evening !!
The hotel staff were friendly and helpfull and nothing was a any trouble for them.Great food,
Have stayed at this hotel a number of times, a couple of times with my 3 children. My children love it here. Food is excellent. Hotel is very quiet at night and staff are extremely helpfull. Most of them speak english. The hotel is in a good location for all amenites. 2 minute walk to beach and five minute walk to shops.Would recommend this hotel to anyone. First class. Absolutely nothing.
Warm, clean, central location Hotel clean, but somewhat tired. Needs refurbishment to justify very high prices.
It is near to the beach. Food variety is good.Is fresh. The wall is so thin, You can hear everything from next room.You can sleep when your neighbor is going to sleep. . I think if guests with family are located at one floor or in one direction, to separate with guests with no family, it will solve the problem.
The Hotel was clean, the staff we encountered were friendly and helpful and it was in a good location to beach, shops and restaurants. Nothing.
The reception desk was very friendly and helpful Bar personnel was not always available and not always very friendly
That the hotel was renovated recently, that the reception staff was friendly and helpful, that Callela had a quiet and pleasant atmosphere and that it was near Barcelona. That the drinks for the all inclusive menu weren't the real thing (the Coke wasn't real Coke), that the dining room could be improved, same with the food and that the sunbeds near the hotel's beach bar weren't free. Also, the cleaning staff from the upper levels were rather slow, sometimes we didn't have our room clean until 4 o'clock in the afternoon.
-very friendly staff (reception and too restaurant); -clean and nice room with balcon; -bathroom with shampoo+gel+tooth brush; -very and good food; -open swimming pool in Januar (indoor); - nice place (not directly on beach - 350m, but nice - pinies etc)
Good size rooms which were very clean & comfortable. I loved the location of the hotel - a 10 minute walk down to the many shops and restaurants. The beaches are absolutely beautiful again a 10 minute walk from hotel. We did not eat much in the hotel but I was impressed by the high quality of the food and variety in the evening. The hotel staff could do with attending a customer service course! The place was run to suit the staff and not the guests with too many unneccessary rules and regulations! The staff are very rude and tended to bark orders to the guests instead of politely asking. I felt uncomfortable and embarrassed on a few occassions.
1. Crowd for breakfast, 2.Too noise of young neighbours early in the morning 3. Uniform and plain food (mess commons) for breakfast
Food was very good.
The hotel staff were very friendly and went out of their way to help. the quality and variety of food in the restaurant was excellent. Hotel was very impressive with its cleanliness and facilities. It you are thinking of booking this hotel please do so you won't be disappointed Nothing negative can be said of this hotel
On arrival we were told we were at the wrong hotel, when I showed my booking form the then said tHEY had overbooked and we had to be moved to a diffrent resort. I refused to move resorts and was eventually given a small box room that was meant to sleep 2. I will not book through your company again or this hotel as my holiday was ruined due to staff attitude and being let down by my booking. AS I have said above, and the entertainment consisted of a spanish old age pensioner disco.
The hotel was classed as 4 star, I dont know who gave it this rating as it would be at best a poor 3 star. The dining room service was terrible, people had to queue up for a cup of tea. The quality of the food was comparble to that of prison food. There was poor sound-proofing between rooms and you could here those next door coughing, talking etc
we loved the the cleanliness and the spacious rooms. staff were friendly and helpful, food was fresh and plentiful - would go back again. didn't like the noise from the bar, the cigarette smoke drifting up to our room from outside the bar every night, nor the ash and cigarette ends which ended up on our balcony from the rooms above. some of the guests could be a bit rowdy but we didn't frequent the bar so had no problems.
Found it great for familys. Staff helpful and good location for beach and shops and restaurants. Food could have been better
I liked the time we had away from your hotel, this is not a family hotel its for noisy louts and for people who do not remotely care where they stay. the food is terrible and the staff rude.
The staff was very carefull and prestable. Some room improvements were needed. There were some old equipments.
Nothing,the rooms were very dirty, and the staff was very unpolite. Very noisy, the food was bad and beds was very hard uncomfrtable and very simple standard.
nothing the hotel was very poor
There are very much tumultuous Britisch people in the hotel. There was lots of noise, also during the night
Good and helpful personnel at the reception, Short period for breakfasts and dinner comparing with number of people staying in it
The hotel was great value for money, the staff were helpful and the room clean and comfortable. We arrived very late after dinner had finished and were offered snacks inn the dining room which we really appreciated, no other hotel in this area has done that when we arrived late.
The check-out The environment on this hotel is "teenager on all include holidays", consequently the staff treat all the customers as teenagers (independent of their age). The staff is very rude, ask pre-payment and confiscates the guest's passports during the stay. The hotel should put kindergarden employees on the corridors all nigh to take care of the drunk teenager and making possible for the other guests to sleep.
We had stayed at this hotel before and although there are a lot of students staying the hotel is great value for money, the staff are all helpful and friendly and the hotel is in a great location.
I thought the price was very competitive for what we got, the view of the beach from the room was also nice.
Close to the beach (400m) with nice view to the sea Train passes just in front of the hotel causing everything in the room to vibrate from 06:30 to 23:00, every 10 minutes. Under the hotel there is a big disco so in front of the hotel there are noisy people until 2:00 - 3:00 AM making it hard to fall asleep as there is a lot of noise in the street. There is no fridge in the room. Breakfast is very poor.
Price/quality ratio, bouffet for lunch and dinner, the sea is near weak insonorisation, no special way to bring your heavy luggages to the hotel - you have to lift it using the regular stairs - very uncomfortable for elderly people or people having problems with backbone, small choice of TV programs, no refrigerator in the room
hotel staff, short distnace to beach, breakfest, balcony and air conditioner in every room you hear all sounds from hall, from neighbours. Especially loud sounds go throught a door between your room and neighbours room.
Location is very good, hotel is clean, fair value for the money.
Position of hotel, lovely sea view from balcony Towels in bathroom quite threadbare but apart from that no complaints
Position of hotel, excellent breakfast included in price. Very noisy
Friendly and attentive staff. Uncomfortable bed. The shower temperature is impossible to control so you freeze or burn.
excellent service very clean made most welcome @ looking forward to returning later this year maybe a more varied choice of menu
The staff were very friendly and helpful. Family owned and run. The food was reasonable variety and good value
Near to beach and See view -No AC and cleanliness was terrible,It seems that they give up it because of the hotel place is well.
i have stayed in this hotel on several occasions and will be staying there again on my next visit,it was good value and all the staff were friendly and helpful and the food was excellant
Realy cloase at the beach Parking is hard
The staff were very nice and helpfull. The room was very clean. Did not like the food. We went to restaurant early for meal and there was a queue. We went later on to try it out and the staff were clearly not happy as they were setting up for the next service. Even had to wait in a queue to make toast/
Very good breakfast. Close the the beach, parking was kind hard
Good breakfast, manager of hotel is very polite, good position. no parking place, arrogant man on reception, crashed car behind the hotel
Great location! Very small pool, bad room cleaning.
Have been to this hotel many times and always get such a warm welcome, especially from the Dining Room staff. They are also very much aware of special diets and are willing to provide what is required. Not enough sunbeds and lack of control of rowdiness around the pool.
friendly staff, good selection on buffet and very proffessional would be nice to have a bigger pool area
The room and common space are very good and clean. The food is excellent. Small pool. Expensive hotel private parking (but it was not big issue to find free parking 50-100 meters from hotel), safe cost 4 additional Euros per day.
Excellent value for money
Having been before, we were disappointed at the changes in the hotel, ie, the food was always cold and not very appetising. The all inclusive card which used to allow 2 drinks per person per day at the beach bar, has now been reduced to just 1 drink per person per day. Lack of activities and evening entertainment. A very large group of teenage boys who were on a rugby tour, but were staying in the hotel between matches, comandiered the swimming pool and made it unpleasant for toddlers and smaller children
food was great
Friendly atmosphere, helpful staff, excellent food on offer Had no balcony first night although we`d paid for one
relaxed but responsible atmosphere because the place was family run. Very convenient for beach - but without the necessity to occupy a block of flats with a load of chavs.
Excellent location , nice staff, great value for money We felt that the breakfast experience was a bit hairy to say the least! It felt like being rushed out the door with food being cleared infront of people. At one stage I went to refill my coffee and the machine was switched off and the staff refused to help me as it was 1 minute past 10am - the same thing happened with the toaster on another ocassion for my husband! We also found the music at night very loud - without reason on many ocassions.
Very nice familyhotel i the heart of Calella very close to the beach and the shopping area.
The apartment was very clean and quite, the price was adequate to the standard of the rooms and the service was very polite, we enjoyed the entertainment program at the hotel (flamenco, belly dance and promotions at the bar). The water in the swimming pools was rather cold, sometimes at the reception desk we were given inconsistent information depending on the receptionist. The beds could have been a bit more comfortable.
Friendly reception/staff, breakfast buffet, location to shops, beach, and train station. Decoration was very old. High cost of airport travel.
Good position, nice hotel
Good location to anything that matters. Kind and helpful staff. Extreme cleanliness. A tremendous amount of noise 24/7. Both from other rooms inside and from outside. This is not a family-friendly hotel as they claim, but a summer camp, in the peak season at least. Many guests were pretty rude.
Not too noisy. Close to main shopping area, train station and restuarants. Away from the main nightlife area. Buffet breakfast.
Good place. nice stuff. quite near to the beach. We booked the apartments in Safari for 2 hifhs but then we prologed for 2 days more! in our apartments they were changing towels every 2 days.
central to amenities and other places of interest
sometimes I longed for microwave owen
very freindly staff central to everything enclosed pool for kids noise at night no airco
The location was perfect, near the beach and in a busy area with lots going on. It was great to have a small balcony as one of the members was a smoker. The apartment was simply furnished but met all our needs. Great.
Good Location. Clean Rooms and Friendly Staff Pool very small
The location was very good , but really nothing else No air conditioning which is essential made it very uncomfortable, and the apartment was infested with ants everywhere, not a very clean hotel,
The room are set up very good Hard to find at night because there is no aluminated sign.
Kitchen facilities were handy to prepare small meals. A little bit out of the centre of calella and the apartment was very noisy due to surrounding large hotels.
The location was excellent plus it was clean and had staff would stay there again. The only thing I would say was no air conditioning. Luckily the nights weren't too warm but don't think I would enjoy at the height of summer.
I was competing in the Half Challenge Barcelona and this is probably the closest hotel to transition. The hotel even put on an early breakfast at 5am for competitors. The hotel is next to the train station, which makes for early wake ups if not prepared although this wasn't a problem for me.
Excellent location: close to the beach and the center of town, not far from Barcelona (about 40-50 km) with good transport connection. There were no problems with parking. Hotel staff is very frendly. Restaurant is excellent. Good room & hotel facilities. It's a bit noisy from the nearest railway.
The choice of breakfast was good and the staff were very friendly and helpfull Having to check out!
That was holiday.
access to town within walking distance; breakfast buffet was excellent; balcony holiday time so the beach town was loud as well as noise from the train; no ice; front desk does charge percentage for money exchange
Although the hotel is situated near the railway station this is by no means a negative point, the trains are quiet and the close proximity to the station means close proximity to the beach. The staff very friendly, the hotel clean and the town and bars close enough to enjoy without encrotching into the hotel itself.
The cleanliness and the view of the beach from our balcony Nothing
It was next to the railway station so you could get out to Barcelona very easily. almost all of the staff could speak Dutch, it was not an spanish experience. It looked like we were still in our home town. Terrible! Futhermore it was way to expensive for what you get. Also Calella is not a Spanish style, but rather some kind of theme park with the theme: being turistic.
The generous spirit of hotel staff and local people in aiding my stay that I didn't book a longer stay
Excellent multi language staff, good restaurant, convenient placement, good price for staying Not very good noise proof so sometimes it's noisy in the room because of neighbors
Close to the beach, friendly staff, clean room, nice restaurant near by. Family room is the same with standart room just added extra bed but price increased on 50%. We hade some problem with noise nights becouse the next door guests were very "energetic" with songs, drinks etc. It means there is a not good isolation between rooms.
Pretty good hotel if you have no high requirements to the size of the room for fur people. Reastaurant is very good.
We like to seat on the balkony. The location was very good. The coffee in the mornning. The hotel demand check out very early.
Breakfast was amazing. Hotel is fresh & clean. Breakfast ends at 10 AM, a little early. Room was above children's play pen so very noisy.
It is not high only 4 floors only euro sports and cnn in english
The hotel is located near the beach and more or less near the railway station. There were a lot of various food in the restaurant. The drinks for the dinner are too expensive. E. g. A cup of tea from the teabag - 1.5 EUR, 0.5 l of Coca-Cola - 2 EUR. The walls are too thin, so I could hear the elevator's movement next to my room.
Nice hotel in a nice location, close to the train station. Rooms are modern and very clean. Walls are rather thin, noise from rooms next door easily penetrate through the wall and can disturb you. Breakfast not available before 7:45, so no breakfast if you're on business and need to leave early.
staff and food noise between rooms
very good hotel situated next to shop area and at a 3 minutes walk to the beach. excellent food(a lot of sea fruits) and staff. the dining area was a little too crowded
Nothing The balcony was viewed on all sides and looked as if it would fall down if you stood on it.there was no furniture on balcony and it was extremely noisy.
Yes.The hotel location prohibited the trasfer vehicles.I had a half hour walk to and from the hotel,being partially disabled.I did not hhave the fare(8 Euros)for a cab.Also there wasn't any soap providedmair conditioning was charged as extra and the meals were double what you quoted in your booking confirmation.This hotel was not up to your usual standard.
Everything was perfect