Cancun Bay Resort

Boulevard Kukulkan Km 3, 77500 Cancun, QR, Mexico
+52 998 849 5776

HK$ 582+

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Overall guest ratings

7.2/10 Good
based on 437 reviews
See all reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 4.6

Good to know

  • Professional service
  • Friendly service


    show all


    With a stay at Cancun Bay Resort in Cancun (Hotel Zone), you'll be minutes from Linda Beach and close to La Sagrada Familia Parish. This hotel is within close proximity of Museum of Popular Mexican Art and Escenica Tower.


    Make yourself at home in one of the 113 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


    Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

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    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Restaurant
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More



    Guest reviews

    Overall rating

    7.2 Good
    based on 437 reviews
    • 9.2 "Excellent pool."
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
    • 8.7 "Great service."
    • 7.0 "Tasty food."
    • 4.6 "Rooms are not good."
    • 2.1 "Disappointing internet connection."
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    Overall rating

    7.0 Good
    based on 310 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Excellent value."
    • 8.7 "Location is great."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 6.8 "Food is average."
    • 6.0 "Beach is so-so."
    • 4.4 "Rooms are not good."
      2.1 "79% thought they were poorly maintained."
    • 2.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 126 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 6.2 "Beach is so-so."
    • 5.4 "Vibe was decent."
    • 4.5 "Rooms are not good."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.0 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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