Riu Cancun

Blvd. Kukulcan Km 9, Manzana 50, Lote 5, 77500 Cancun, QR, Mexico
+52 998 848 7151

HK$ 1,257+

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Overall guest ratings

8.5/10 Excellent
based on 1,914 reviews
See all reviews

Review highlights

  • 9.4
  • 9.3
  • 8.4
  • 4.7

Good to know

  • Clean hotel facilities
  • Friendly service
  • Great shopping
  • Professional service


    show all


    Located in Cancun (Hotel Zone), Riu Cancun All Inclusive is minutes from Plaza Caracol Mall and Caracol Beach. This all-inclusive resort is within close proximity of Cancun Convention Center and Forum By The Sea Mall.


    Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 6 restaurants. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

    Less More Hotels.com


    • Fitness centre
    • Facilities for disabled guests
    • Wi-Fi
    • Meeting/Banquet facilities
    • Child pool
    • Restaurant
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,914 reviews
    • 9.4 "Excellent breakfast."
    • 9.3 "Terrific location."
    • 8.4 "Great service."
    • 6.9 "Average cleanliness."
    • 6.5 "Pool is mediocre."
    • 4.7 "Not very comfortable."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 3.4 "Internet is poor."
    View all review categories

    Overall rating

    9.0 Excellent
    based on 1,244 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to shopping."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 7.4 "Good vibe."
      7.1 "71% enjoyed the friendly atmosphere."
      7.3 "73% thought, the hotel was modern."
    • 6.6 "Pool is mediocre."
    • 5.8 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 4.7 "Not very comfortable."
    • 4.1 "Internet is poor."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 669 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 7.4 "Good vibe."
      7.4 "74% enjoyed the friendly atmosphere."
    • 6.5 "Pool is mediocre."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Great shopping"
    "Professional service"
    data provided by TrustYou

    Recent reviews


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