Very helpful staff,made us feel very welcome and gave us good directions for finding a restaurant for the evening.Although the position was a little industrial between the railway and a road, it was remarkably quiet and served it's purpose. The rooms were clean and functional.
The staff were very friendly and helpful at all times (even when overstretched on Sunday morning), with good English. Continental pillows (much too soft).
Staff were very helpful, especially with our bicycles. A simple and practical place. Room was a little small.
The staff were so friendly and went out of there way in every way. I don't know when I have stayed at a hotel in which they were as accomodating and friendly - second to none ! The rooms are quite small.
Everything!! From the friendly greeting on our arrival after a long day of travelling through the free tea and coffee at any time (plus Easter treats!!) and breakfast to the smooth check out including arrangement of taxi. Our third visit and already looking forward to next time.
The receptionists were really kind and helpful. The breakfast is really good and the girls in the kitchen were very nice and funny!
Staff were very courteous and extremely helpful throughout my stay. I received a very warm welcome on arrival at reception Hotel is located on the junction of busy main roads so traffic noise can be a bit of a problem, despite the double glazing. However, this would not discourage me from staying there in future
Clean room, friendly staff. I found it to be a little out of the way.
Nearby park nice to walk in. Fair walk from nearest tram stop
Hotel very clean and friendly staff it isn't near to center
value for money, quiet no night staff, a tad bit far from the city
good hotel for a good price
The staff werw exceptionally helpful, especially the receptionist. Rooms were very clean and comfortable. Could not fault anything!
Hotel was clean and comfortable Not easy to find parking place
a bit far from city centre
good location no night staff
Very helpful staff, one night stay too short to say anything else.
Hotel was clean and pleasant to stay in. It has a nice location next to the Rhine and train servce into Cologne was convenient, breakfast was fine. Staff overall were helpful, friendly and did everything we required, but at times were initially a little abrupt.
Great room, friendly staff, nice breakfast It is a little far from the city center
Stylish hotel. Pleasent, helpful staff. Peaceful atmosphere.
The location is very good if you are looking for a hotel away from the city. The Rhein is only a few meters and great for runs in the morning. No free view on the river or else, the furniture is very old, the staff very unknowledgeable and partially rude.
Quiet Room clean with nice design but a little bit poor for a 4 stars rating...
Cleanlines, friendliness of staff, modern design of hotel Breakfast could have a wider choice
Helpful staff, cleanliness, nice room and large bathroom, good restaurant next-door, acceptable rate during Cologne Fair, very close to the Rhine Distance from city-center, small lift, only CNN and French TV5 beside 30 German TV channels, more suitable for people who prefer taxis on public transport or car-hire
The Atrium Rheinhotel is a quiet and very comfortable hotel the rooms are spacious and the staff are extremely helpful along with being friendly and polite. The location is very much to my liking with several fine resturants very close at hand. I would highly recommend this hotel for it's pleasant atmosphere and business trends for relaxing. I do enjoy quiet walks in the evenings and but a short distance from the Rhine River a very wonderful setting.
The size of the room was bigger than expected. The location of the hotel on the Rhein was exceptional with good eateries close by and in a really nice area of town. The 10 minute walk to the train station was not so pleasant during the winter time. It realistically will take you about 20-25 minutes to get to the city center via the train.
Location There were ants in the room including in the bed
Very nice big rooms with balcony and big bathroom, excellent services, delicious brekfast...
Hotel overall was very good, clean and conveniently located for the train station. Staff were generally helpful and professional during the stay. Our only disappointment was my elderly parents were told that a Saturday evening meal would be available, but when they arrived to eat were told it was fully booked and turned away. The staff were then not particularly helpful and my parents were required to search outside to eat on a cold and wet night. I think the stafff should have been more proactive in rectifying this situation.
Helpful staff, nice rooms, excellent location near to ferry boat just off the river. Rooms were fine during our stay (moderate temperatures) but would be very hot during warm days.
No coffee or tea facilities
The hotel is modern, clean and uncomplicated, and is both close to the Rodenkirchen station and the town centre. The breakfast buffet provides a good choice. Breakfast finishes at 10.00sharp. Dont expect to get any food after than time - so be down for breakfast in good time!
clean and simple - freindly staff.
Our stay was very nice and very comfortable. Nothing : all was perfect !
The door and the window didn't work., The bed was noisy, but confortable....
Excellent price. The train station is only 2 minutes walk away to get into Cologne. Receptionist friendly, bar person not. The location isn't the best being amongst Industrial works. The walls of the bedroom are very thin, you can hear tv in the next rooms. Single room was small, but no major complaints given the price.
The restaurant serve quite good food and also affordable price. People in the hotel doesn't speak English so be prepared. They charge directly to credit card without even confirming the credit card. When i want to check out, they suddenly said that it has been paid, apparently by credit card number that i use for booking.
The proprietor couldn't have been more helpful, the friendlyness made up for any shortcoming in the room. I will be staying there again. Only a few channels on the TV and the lighting was a little poor. But I just need somewhere to sleep and eat as a stopover on a long drive, so it was more than adequate.
very friendly hotel staff
comfortable room and bathroom hotel staff did not speak English and so were not able to assist with any inquiries about the city. It was also rather difficult to get to without knowing the exact train stop nearby.
Good location: Close acess both to "phantasia lend" and central Kolne. Nice personel. Very clean rooms. Free and good wireless Internet. Most of the staff does not speak English. If you do not tolerate mosquitos - take anti-mosquito means.
Excellent kitchen, very friendly staff no house computer available fr clients
Room good. Bahn near very good. Only one toilette for all the store. It's not very hygienic !!
Narrow six-storey building with the showers on the fifth floor -- hope you like stairs! But staffers are helpful and speak good English, and the hotel is an easy walk from the train station (and, beyond, the Dom cathedral).
Bad sound-proof of the room we stay; Heater did not work during the days we stay - -5C on the day.
Great location, right near the station - very easy to walk to the Dom and other city centre attractions. Clean, comfortable rooms with free Wi-Fi. They don't take credit cards! This caused a major irritation, when I unexpectedly needed to check out early. I didn't mind paying the cancellation fee (it wasn't the hotel's fault), but having to rush to and from the ATM when I was already in a hurry was not something I'd choose to repeat.
location No heating by temperature till -7 C. No staff after 18.00 hours.
very close to the train station , wifi works well , staff is very kind and helpfull , very good price
The room was clean, and spacious enough for one person. My room had a separate, but private bathroom. The staff was friendly (some knowledge of German is helpful) and the restaurant associated with the hotel was convenient and tasty. The hotel is a less-than-ten-minute walk from a streetcar stop that can take you all the way back to downtown / main train station. The separated bathroom was a bit of a challenge, having to cross the hall and unlock it each time; minor nit. Like many old/small hotels the walls can be a bit thin. On my first night I heard the man in the next room snoring.
it is rather good alternative for hostel than hotel of my dream. breakfast is good especially coffee WC and bath are not very modern
Staff was polite. Close to the main station. Spacious room. Old bathroom - needs renovation. Cigarette smoke could be filled there, and in the hallway too. Some construciton work right in front of the hotel - very noisy on weekdays. Poor breakfast. It was cold during our stay - no heating in the room.
Hotel is friendly, personal, good value for money, very conveniently located for city centre No lift, no phone available especially when no staff present much of the time, wifi internet access not working, no shower curtain, no plug for bath.
Nothing at all. The building is obsolete.The w/c was on the floor and I had to separate it with others.There is no elevator and I had to step up 4 floors.There is no "american" or "european" breakfast.
It is located very near the city center and there was a restaurant related to the hotel itself. The room was clean and plain, but had everything needed. Some constructions right under my window + everything could be heard from the corridor.