The free tea and coffee and the trouser press. The odd stain on the carpet and the increased security on the hotel room door did not seem to work
The convenience of being in the City Centre and not being that far from our function. The hotel was excellent in all categories
Easy access to City Centre, breakfast excellent,efficient polite staff No hotel parking
convinient central location no
nothing The quality of this hotel was very poor, its badly needs modernising, the heating did not work and the food was poor.
The size of the room. Doors and frames needed replacing .Also around the bath the sealant needed replacing.
In City Centre The shabbiness of the room, and ill fitting, matress and duvet to bed base.
Leaving Website states Carpark, there is no carpark at the hotel, I had to use a pay and display 6 minutes walk away. Room was very poorly maintained. No vending machine in operation so could not get a snack on arrival at 11pm. Breakfast was luke warm, just passable but not worth the £10 charged
Very close to shops and services - within 5 minutes walk of the main shopping area. Had no key for my room so I had to be let in by hotel staff each time. Got held up at reception as somebody was being quite forthright in asking for rooms to be swapped around. As I was the only other person waiting I feel I should have been served first so that the receptionist could go back to the more complicated complaint. Lift was broken and kept stopping on floor 5. Windows are complicated which could be an issue in summer.
the fact that it was in the town centre and near the bus station which made it easy for me to my business. Nice large room and a good breakfast to start the day.
Excellent total experience all round No bad points at all
Clean, friendly helpful staff, nice bathroom and bed. No Iron.
Modern, clean, comfortable and efficient staff. Car parking at nearby multi storey car park costing £5-40.
Clean,modern, attractive Staff not good at helping, bad language
Close to City Not much to do in Coventry
Staff were excellent as was the room itself - Martin was exceptionable - very helpful
The hotel was easy to fine and ideally situated for visiting the centre of the city. 5 mins walk from the shopping centre, 10 from the Catherdrel. No specifc parking for the hotel, although there was a car park next to the hotel, which the hotel gives you a 10% discount for.
Clean good bed nice space good facilities/good None!
It's quite, cozy, clean and has all the basics that a traveller needs All was great
The staff were very friendly and helpful and the room was good value for money.