Good situated, new hotel near the center of the city. Some misunderstanding between hotel stuff and me started to grow when I could not get something from the room service for about 1,5 hours. Later in the morning I've discovered that the "fast breakfast", described in the book in my room, cannot be served - hotel stuff simple doesn't know about that kind of breakfast (as described, it could be served until 12:00am). Though the kind duty manager tried to explain me something - I guess that for that money you should not get that level of service.
Good location. Very clean. Modern. Comfortable. A very pleasant stay.
Novotel Ekat is much better that Novotel in St-Petersburg. Its modern and good. Reception did soemthing wrong -- when I ordered room service they delovered to differnet room - the number of my room and telephone did not match. As results the wake up call was placed to differnet room as well. Nobody apologized. Double check.
I reserved room for my gf in this hotel. Prior to ordering room I called several times to ask questions and staff over the phone was very nice and professional. My gf was happy with room and services, close to USA embassy. Will reserve again
Good place for business meetings if you well equipped with your own AV system Very large room (45 sq m) with no connecton to Internet and without possibility for mains connection for notebook at the working desk (only single power outlet below the table for lamp, PC, boiler, mobile charger ect.). Strange room plan.
Smokers in restaurant
center of the city, car park, very convinient
The position is ideal as it's right in the centre. Breakfast was ood.Rooms are nice. It's a old Park Inn that should be in need of a small renovation.
Staff is polite and cheerful, room is clean, food is ok. Noisy neighbourhood ( park king club)
cold food on breakfast. warm milk is absent too.
I booked not smoking room but because unavailability i got a smoking room. From my point of view I was supposed to get a higher rate room. Strange.
Restaurant (Karaoke bar) in evening was excellent most times and you get a good discount every day at reception. Staff was good, helpfull anytime. first bigger room on street side was very noisy. Breakfast was poor - no bread, dry toast, no coffee, not all is fresh (attention), 2nd room because of bad toilette was small.
Very Excel.lent Hotel, So frendly Staff, I was really sourprise !! Breakfast, maybe a little bit. But good
Restaurant, Bar – Not Open We were sent down the road to a sports bar restaurant instead, this was a nice place except for the fact that we paid our bill just before finishing our meal and were immediately asked to leave as the table was booked and people were waiting. Shame they did not tell us before we ate. Regretted paying for the meal before finishing it as it meant we could not finish the meal we had paid for. Complained to the hotel and they told us it was not their concern. So why do they sent guests there that have booked meals ??
Good price for being close to the city center. Good cooking in the restaurant. A little bit noisy from the busy street
Reliable staff arranged transfers to and from Airport and were very helpful in translating Russian to English and room rates by the hour!
Comfortable rooms, cosy hotel atmosphere
Dancing downstairs, nice service.