Location is great. English speaking staff Internet worse. Not good for business traveller.
will go back - excellent service, great staff and clean and spacious. Real value for money.
Very polite, friendly and helpful staff.
Great rooms, excellent TV and pay per view selection with WIFI package, very close to the airport, good breakfast, easy car parking, late check out if asked.
I enjoyed the room, the staff approach, the proximity to the public transportation and to the airport. the neighberhood is beautifull
Quality of interior, bedrooms, facilities, restaurant and food choice, helpful staff, and friendliness Nothing to dislike
Nice hotel, large rooms and breakfasts have lots of choice, from different types of Dark and White breads to fruit and fruit salad, fresh coffee and choice of organic milk or apples. Shower fitting was a little loose.
Very helpful staff on the reception desk. Good choice at the buffet breakfast. Great bus service from outside the hotel into Hoscht and to the airport. Good rail service into Frankfurt. Not very convenient for restaurants, but the Pizzeria Tavolara is a good choice some 5 minutes away.
Friendly staff and peaceful location.
price in proximity to airport no bar etc
One of the cleanest hotels I have stayed at in 40+ years of international travel. Exceptionally helpful and welcoming front desk staff. Quiet. Nice neighborhood. Authentic Korean Food. Free WiFi, Overall, a very pleasant place to stay. Western style buffet Breakfast (+Euro 6.00) was basic. On good days (When non-Korean guests were few) it was better as eggs and bacon were done to order. The Korean owners of this otherwise very German (European) hotel might try being a bit more flexible with their menu although they are very helpful at arranging reservations at nearby German, Turkish & Italian restaurants. Most guests are Korean employees (and families) on work assignments who stay under contracts with their employees.
Free wifi n parking. Friendly n helpful front desk staff. Room is spacious n clean. TV was not working.
Good thing is that I can use WLAN free of charge during stay.
Very friendly reception. Good simple complete breakfast. Free internet. Last one is important. Should always be free. Price of self service drinks was pretty high.
Staff friendly and helpful Germany has heatwaves, no A/C and fans didn't help.
The staff is really welcoming, kind and helpful. The breakfast served is good. And for what I traveled for, the location is ideal. Expecially that the bus directly to the airport is 50m outside the hotel.
the housekeeping staff use the same lift as the guests and over ride your wish to use it.
The staff was pretty friendly. Very small and not too cozy.
Nada Horrible staff and accomodation. Far far away from Frankfurt downtown. Continuous misunderstandings. Attemps to charge more money than arranged. Non-qualified staff. Sometimes very small rooms and not very cozzy in all cases.
spoke english very well. gave me good directions, tips for the town and full attentive service nope. it was great. though there was no elevator, which isn't and wasn't a problem only Just for your information
The hotel reception man was helpful and friendly. His English was resonable (as my German is poor). The hotel is a short walk from the local S-Bahn station, and the local area is interesting with large stone buildings, and old beamed houses. I only stayed one night as I was visiting a trade show in Frankfurt. With the S-Bahn station nearby it is easy to get to/from Frankfurt main station and city centre. The hotel facilities are very basic, and although I can cope if the room is not on suite - as far as I could tell several rooms shared the same shower room/toilet on the floor I was on. So I took a shower before going out in the evening - in case things got busy later or in the morning...and was up early for my personal needs next day - but was aware of people waiting for access next morning. On check-in I was informed that there was no breakfast available (I could only book room only online - and had hoped to pay extra for breakfast on arrival). On check-out (I had been requested to pay on check-in) the reception area door was locked - and was instructed to drop the key in a key-drop box on the wall outside the hotel door.
It is not a hotel, it is just a room with a simple bed and a hard table, nothing else.
Hotel staff was friendly and helpful. More information about its location in comparison to the rest of the city, main sites of sightseeing.
price and quality was balanced
the hotel staff was very kind and nice since we arrived around almost 11 pm, he was waiting for us and helped us to lift our baggages.
This was a nice place to stay. The manager of the hotel was very nice and accommodating. We were able to access the wifi, which was rare at other hotels that emphasize paying for it. The manager offered to upgrade our room to one with a shower inside the room for 10 euro more, which was nice. The room and linens were clean. If your obsessive about anything this might not be the place for you. The bathrooms are shared and the entire place does have a bit of an odor. It is a good 5-10 minute walk from the last stop on the tram line and the tram does take a while to get there. Factor in about 45 minutes of commute time between this hotel and the city center (Central Station).
Almost top price! And our reservation through Booking.com is on 180€, but the counter price is 108€ at same room. The hotel is not worthy on this price even in hot season. Almost everything let me down except the sancturity.