every thing a very spesiel hotel
Everything was good but the breakfast was excellent
Exterior design of building and interior design of rooms and communal parts. Breakfast buffet varied and plentiful.
Building, architecture, interiors, brunch, helpful and positive staff. Cocktails at the bar deserve to be better. Lighting there was poor.
The restaurant was fantastic. Excellent food & service. breakfast was a bit expensive and free WIFI only available in lobby/bar.
They had blocked funds in my credit card for two weeks as guarantie of stay, and asked to pay final bill when leaving. In result I have to spend double price
everything was great
Water-tower location and design/decor. Location is hard to find (if driving, get detailed instructions) and a bit of a walk from the center.
Excellent. It was four star and the price was 3 star but I believe that this was the hotel had just opened. I suspect that the price will increase.
Beautiful Hotel combining "old" stones to modern/design furniture. Very clean, quite and staff very friendly. Great lounge bar and Restaurant is excellent. Location is ok as well, walking distance to centre +/- 20 min, but S-Bahn station just around the corner.
quite clean, free parking and very cheap Note this is a hostel! not really clear in description but very much unsuitable for business travellers! Could be more clearly diplayed! Only kids running around
The room was very clean and a great size for a family of 5. Staff was extremely helpful with directions and advice. This worked great for us.
Very good relation price/quality practical, clean and sufficient spacious rooms Bathroom supplies (towell, hair dryer, ...)to be asked seperately
big rooms, helpfull staff, parking (not for free but secure and next to the hotel), good location close to the tube station. the first room they gave us was not ready at 16:00, when we arrived, and the second room was not very clean. Check in time is 15:00 and check out time is 10:00, if you want to keep the room longer you have to pay 5 euro per person.
Good clean rooms and value for money No
The room was spacious and clean. There was a Guest kitchen where you could prepare simple meals, a microwave and also a refrigerator.
Excellent room- very big, clean, warm, nice design, comfort, quiet . Nice hotel staff, helpful. Good location. Great value for money! Absolutely recommend no hair dryer
Helpful english-speaking personell, nice cosy rooms. Hotel is worth it's fares. Breakfast is rather messy. Tiny free-of-charge parking along the street.
Big, clean and new rooms. Close to public transportation. Nothing
The hotel was clean and well located.The staff was very friendly.The room big and comfortable The elevator in the hall take a while to come. Only two towels were provided and for a couple are not enough. Even if we don´t have much to complain about noisy neighbours we would like to suggest the hotel to keep young guests in the lower floors and couples and families in the upper floors.MAKE Sure to put the "do not disturb" sign outside the door otherwise the housekeeper tries to get in every 5 minutes
Ease of location Bistro food poor choice. Quality of bed quilt and pollows absolute rubbish.
Very clean. People at reception where very polite and breakfast was good. The free travel card is a strong plus None real bad points really. It's a business hotel so it lacks a bit of personality. However, I was travelling with work
it was clean, near the train station, friendly staff.
Free public transport card, proximiy subway Standard room: plastic bathroom, fixed standard furniture
We booked "smoking room" by internet but we was told to stay "non-smoking room".
Great location nex to Altona staion. Nice quiet modern hotel. Make sure you get a breakfast voucher if you have paid in advance . Otherwise they will try to make you pay again......!!
Hotel is centrally located in Altona and close to train station Internet rate quoted price excluding breakfast, but breakfast charged at full rate if taken or not
It s not possible to secure motorbikes Parking only for cars
It was well located and there is free public transport on the underground with your room card. The first night we were provided with 3 double rooms having requested 3 twin rooms, which we were moved to the second day. Also breakfast is not included in the price but you are given breakfast vouchers with your room key at check in and are charged for breakfast whether you have it or not. Staff were very unhelpful when we were checking out and laughed at us when we questioned this.
24 Hour bar where one could relax
Good location and excellent for travelling to other parts of the city.
the room is kept clean and the staff is very accomodating
Ease to rail travel. A Microwave and tea making facilities should be provided in all rooms. More information on the local area provided to rooms - value for money restuarants etc.
Facilities were good for a budget hotel.The staff were very helpful and the facilities were clean.
This is a basic, chain hotel near the Rieperbahn. We stayed one night just to see the Rieperbahn and that is the only reason to stay at this hotel. It is clean and safe but not comfortable. The room was just too small to enjoy the stay.
It was clean, and the people were nice, and it was close to the subway It mentioned 'wireless internet' as part of the room ammenities, but it didn't mention that is was 30 euros a day, which isn't vary fair in my opinion cause that is a big part of why I booked that particular hotel.
friendly, close to the city center toilets not cleaned beds broken
Clean and cheap
The location. N/A
great hotel for city and night life easy to get to from airport none
Personal reception, great rooms and shower, good breakfast noise of the elavator in the room.
design, new hotel, bar, wireless facilities location not optimal
The facilities are very nice and the rooms are large. The housekeeping was not great. They sometimes would forget to bring towels.
The staff was really nice and frinedly!!! Location is ok but for somebody who wants to be close to the center (Jungfernstieg etc.) there are probably better options in the city center
Keen and friendly young staff. Food of good quality and value (excellent Caesar salad; good breakfast). Stylish modern design. Huge room. Nice bar. Free internet access. Enjoyed staying there. Location is in a rather run-down area away from city centre (which helps to keep the price down, but wouldn't suit everyone. Fitness room poorly equipped for a hotel of this quality: didn't even have a treadmill. Bathrooms well furnished, but the showers were unusually cramped.
the large room and the special decoration no swimming pool
Helpful staff and chic design of hotel rooms and lobby area.
I'm a frequent traveller (in average 1-2 night per week in a hotel), but unfortunately HH Boston is a rare example of excellence in the hotel world. From arrival til departure only the best possible service, food, room. And that without costing one arm and a leg... I can't await to get back soon ! There was absolutely no such thing !
nice, spacious and clean hotel room & bathroom, quiet, very friendly personnel further away from city center as expected
I like the friendliness of ALL the staff that I met. All of them make me feel very welcomed. I find the soap container to be placed too far from the shower area making it very difficult to reach during shower. Otherwise, the room is perfect.
The position of the hotel
hotel staff were very helpful, room was clean and comfortable
Brilliant location and good value. No
Enjoyed the Miniatur Wundeland which is the reason we stopped in Hamburg. The location was easy to get to and the hotel staff helped guide us there so we had no worries of traveling around Hamburg. The location was good for us since we traveled by train.
I'ts close location to the Autobahn Parking space in Hotel Compounds is very restricted
Correctness of staff and comfy rooms No parking despite booking.com stated there would be
short distance to the train station
Clean, friendly, quick service during breakfast, good location. No air conditioning in room, only noisy fan. Don't stay in this hotel when it is hot outside. When it is cool outside, I will come back.
decent location, and the staff were friendly enough, close to the S-Bahn and overground services, and very convenient for the Nordbank Arena. my room - very small bed, I had to pull the mattress onto the floor to be able to fully lie on it. a very very small room, also very warm room, no air conditioning (that I could see) and since the room was on the ground floor, facing the road and train station, I couldn't open the window. I had a poor night's sleep.
with it's reasonable price with full facility, i'm really feel satisfactory
It was near the centre as indicated by the site. The hotel was comfortable and had good value for money. Wireless internet was available though very expensive. The staff was helpful - when I complained that the light in my room was not functioning well, I was given another room immediately. Wireless internet was too expensive! 2 euros for 15 minutes is a bit excessive in my opinion.
Overall it was pretty well-maintained. The after hours check-in process was easy and we did not have any issues. Staff was friendly. The rate was also fair compared to the cost of surrounding hotels. It's a good, inexpensive place to stay for a night or two, especially if you're just looking for a room to sleep in and not a place to spend a lot of time indoors. It was a little too bare bones. If there was just a bit more comfort and modern touches added to the room it would have made a huge difference. Also, the inside of the comforter was dirty. The cover and the sheet were clean but you could easily see that the inside was not. Also, the room was a bit too small to accomodate a young couple. It really is geared more for a single traveller. It isn't a place I would recommend for a long-term stay.
easy and good hotel for low cost
Windows all face into a central courtyard, so its surprisingly quiet. - Number code for the elevator (access to hotel) did not work - but there's a staircase on the far side of the building, so I did get in. - Passages heavily smell of cigarette smoke.
The breakfast There was no one working in the reception at the time I arrived and there was only a sign in German how to enter the hotel since the door was locked. In the end I had to call from my italian mobile to get in. It would have been good with the information also in english.
Nice, friendly and helpfull service in reception and in breakfast-room, very quite location and easy approach from the airport and from the center The window directly on the intern roof, was afraid to open it in fully. If the mineral water isn't finished, don't expect to obtain a new one on the next day.Access to the hotel should be bettter described on the website.Problems with the lift.
The hotels in Hambug are typically expensive, but, thank God exists the GHOTEL hotel and living. Its is a fully fledged 4 star hotel at an affordable price!! Best option in Hamburg for normal tourists and businessmen. None.
Good selection for breakfast. Free fixed pc internet. No restaurant and not much in the area. Small, indifferent bar.
The hotel is not very close to the center, a few bus stations from the s-bahn station Holsterstrasse. The good thing: unlimited free Internet. It is time to make a renovation in the hotel. Also they should bye a better Internet rooter.
The underground car park was a huge benefit and made us feel our car was completely safe. This did cost £7 extra. The out of date bathroom was surface clean, as was the bed linen but the carpet looked like it hadn't been cleaned in years (although I think it needs replacing). The beds were also in need of replacement. Altogether I think this hotel was out of date and in desperate need of refurbishment. Very disappointing for the money we paid!
Not a thing Everything dirty , unfriendly staff
The Staff was very kind and helpfull dusty room old shower / toilett facilities no lift into the 6th floor so i had to carry my suitcase up the stairs in general its a very old hotel, carpets in the hallways are dirty and smelly overpriced for what u get
The needed refurbishment is going on reception should also happen in room. Recptionist was great and very helpful
Easy access to the old town by bus #3
Staff was prepared and came up with a better solution on our booking on arrivals. They got free internet that worked fast and had a very good breakfast
The room was very spacious and comfortable. The rate was very reasonable for the facilities provided. I was able to have breakfast on an outside terrace on the fifth floor with a fantastic view of the city and harbour. Whilst a little way out of the centre public transport is excellent in Hamburg and a bus for either the U-Bahn or the city centre stopped every few minutes directly outside the hotel. The hotel is only 5 minutes from the Schanzenviertel which has a great selection of whacky bars and restaurants. The room was not air-conditioned and temperatures rose to 33 degrees while I was there.
Nice room and minibar. Bikes were offered to stall in garage The bed was not so comfortable, size ok, but hard sleeping.
nice location with lots of nice cafes and restaurants. Easy connection with public transport to the center. For a 4 stars hotel Nordic Hotel Domicil is very shabby and old. Its more like a 3 stars budget hotel. We reserved a 3 person bedroom so that our 4 year old dauther would have her own bed, we got a room with 2 separate beds and one camping bed in the middle. The camping bed was so old that the springs was jumping out. For our 4 months old baby we got a baby bed that she could not sleep in since the middle leg at the bottom was sticking up. So we ended up sleeping all 4 in the two separate beds we pushed together since the manager was not available until the next morning.
interesting location poor breakfast as a lot of guests had their breakfast at 830 hours and tha personnel did not provide enough at the breakfast buffet
The hotel is located along the Elbe river, in a quiet neighborhood outside the center, which we enjoyed very much as wanted to have a peaceful relaxing stay The deco, the friendliness of the staff, the atmosphere, value added services (arrangement for 'surprise' birthday cake, cleaning of the car windows overnight in garage, just to list a fewe) etc etc were just fantastic ...this is certainly a top quality hotel. We were looking forward to dining at their restaurant as they had good reviews. We tried to make a reservation upon arrival but were told that it was fully booked for the next two days. At the end, the waitlist had cleared and we had a dinner there but were not too impressed with the quality - and we thought 4.5 hours for 4 course dinner was a little too long. Surely there are people who enjoy long dinner but we thought they could consult the guests as 45min waiting time between the courses is rather unusual. Also, we was told that as the menu was hand written (which is nice), they needed to have 2 day priopr notice to prepare a 'lady's menu' which we thought was quite surprising for the restaurant of that reputation/price.
The quiet neighbouring area.... This old hotel could have been a traditional place with 19C mood but the hotel owner seems to have renovated it into a luxruious and rich but souless place--in terms of the hotel's interior and the service of the staff. I feel like I am staying at any of 5-star hotels in downtown of a big metropolitan city like New York, Singapore, Tokyo or Seoul. No touch of Hamburg.
Superb service, super restaurant, good public transportation to city center, comfortable Way to room was unwieldy
Good atmosphere The fact that some rooms are located in another building(s) across the streets.
Hotel has an excellent location and wonderful staff very attentive to every detail. I travel about 160 days a year so I stay in hotels as much as I stay at home. This hotel is one of the nicest I stayed in. In the little restaurant they allowed smoking which can ruin a great dinner
I thought the staff were very attentive, helpful, friendly - always smiling/genuine and professional. The atmosphere was welcoming and not at all pretentious. The breakfast was delicious and the wine selection at Kleines Jacob was impressive. The overall stay was extremely pleasant, and I would defiinitely go back. I would have liked it if the shuttle bus option was available throughout the day or at least all morning. Also the juice at breakfast should be freshly pressed for a hotel of this standard.
Definitely an off-the-beaten-track, cosy and quaint haven of peace away from the bustling atmosphere of a modern and big city like Hamburg - hotel offerred to pick me up from the nearest train station
All staff were very friendly and helpful. Great German wines in the bar.
Silence and quietness
Location The air did not work.
Suggest that when the pay view botton i entered on the remote control then the room number has to be entered before the channel will be shown.
Rooms comfortable and clean, restaurant good and easy bus trip to city centre. Most important ample car parking.
good service, nice restaurant
very nice, clean and stylish hotel. room ar confortable and good size, staff helpful
room is very clean internet is not convenient
the big bed, the toilet was good, but we didn't stay verry long at the hotel the cleaning woman, the man who came in my room at 8'o clock in the morning and wake me up
room was clean breakfast was not included in price - in the US it would have been. I had to pay to use internet - again, in the US this is free. The room was facing a loud street and the temp. in room was too warm but could not be fixed - so I opened window but then it was too loud from street noise.
evrything was perfect
Spacious Room, modern elements Water in tub was difficult to manage. Either too hot or too warm.
Excellent rooms and good value for money, in particular the hotel service and staff were excellent and could not be faulted.
I only like thr cofee machine
Breathtaking view on the harbour, at least if you are lucky enough to have a room at the front side.
The location and spaciousness of the rooms. It also has a very good deli below, which being an apartment was useful.. It could use more instructions/ comments etc in English.
Spacious and modern apartments.
The room and the view from the room was great. no breakfast - but in the end no problem
The design of the hotel and the proximity to the Harbour in Hamburg No staff to help, no cleaning daily, really noisy cobblestones in the streat outside (cars sounded like trucks - all night long)
since years I enjoy to stay here for some days the weather :-))))
The situation; rooms nicely furnished No air conditioning, and very noisy street in the night, so it was not possible to sleep with open windows. Receptionist was not on duty as advertised, very poor assistance from her part and rude response to our remarks.
Hotel room was clean and refurbished. The hotel entrance and the reception is in a pub, however it wasn't noisy at all, but i stayed there on tuesday night, so there were just a few guests in the pub. The room and the bathroom had windows, however they were covered with decals, because there was a wall just 1 meter from the window.
I liked staff of the hotel. Conditions were not so good, but it was the cheapest hotel in this region. Toilet is not in every room. Sometimes we had little problems with water.
Not very good with children, stairs
Great location, open all hours, room clean and as advertised.
The 24/24hr availability ; the price.
the staff is very nice and helpful. the hotel is in a lovely position for the hamburg nightlife. only little thing is too many stairs! and well if you're on the last floor you have to go to the lower for the toilet.
Internet worked not only near reception, but in room too. All ok.
The Altan Hotel was in a very convenient location with easy access to transport in order to get around Hamburg. The staff at the hotel were very welcoming and always avaliable to help. Although the hotel was good value for money, the cleanliness of the room was of a lower standard than expected.
The room is ok with Wc and shower in the bath.Optimal position between 2 fantastic district (S.Pauli and one near Hotel I don't remenber the name but you see becouse the are a lot of people).Metro stop (Line S3) the bus stop next S.Pauli. I haven't breakfast....
Great ambiance and very friendly people.
Walking distance to parks and to the city center and to the river Elbe. Good design. Hotel staff during the breakfast (which is a fantastic buffet) is not up to the standard the hotel does represent
Cool design, nice ambiance, very spacious, attentive, polite and discreet service, great restaurant, easy access to airport. The heat! In the summer the hotel gets very hot and it is not comfortable o sleep. I do not like air conditioning as it is usually noisy however i think you need to do something about the temperature in the hotel. I have friends who will not stay at the Gaswerk only bocause it gets too hot, otherwise they like the place.
I enjoyed everything. Staff works perfectly, breakfast is absolutely full, big size of the rooms. Quiet district around and easy road to city center, main shopping streets. If you want to be in the center this hotel is not yours for these purposes.
The room was not the booked room. All personnel rather unfriendly and unwilling to help. Motel atmosphere in parts almost prison-like. Rooms missing any warmth or eye for details. Overall disappointing and not living up to what the pictures promise.
The friendlyness and service of the people. For us, with two kids, it has been great staying. Nevertheless there is no indoor swimmingpool and no playground in the hotel... The rooms were a bit dry (because of the clima?)...
Size and design of the room, the restaurant There is no gym in the hotel. You need to pay 15 eur to be able to use nearby gym (I think this should be included in the room rate).
excellent design slightly out of the way from the city center
The style and the good staff the price
staff wasn't all that friendly or helpful. wireless internet access was ridiculously expensive as was breakfast
nice sauna pool, open until late, which was very convenient. room and hallway was a little worn, not really at Novotel very high standards; hallways need refurnishing
The swimmingpool and resturante Stains on the carpet
Breakfast was very good and rich. The maids were too noisy.
the personel small bed
Location and Noise from main road
parking space, public transport, sauna facilities
Staff Its litle bit far from downtow....
Convenient for where we needed to go, welcoming entrance hall, decent dinner and excellent breakfast buffet, surprisingly quiet rooms
Excellent, big breakfast Spacious room Friendly staff
Friendly staff; good location for St Pauli district of Hamburg; lots of restaurants in the vicinity.
sereen area,great rooftop view for breakfast with nice food
Nice place. Breakfest opens only at 8.00. Not suitable for business.
the electric blinds making room so dark when sleeping. nothing to comment on
A private Hotel/B&B with a personal touch. Great design rooms and appartments, all well planned and thought through. Great location for a city break, Hamburg's young and urban neighbourhoods around the corner. L-O-V-E-L-Y Rooms are on the small side, though not too much so. Breakfast is on the 5th floor, and although the terrace is great, it is way up w/out an elevator. Watch out with toddlers or much bagagge, try to get a room uin the 1st floor.
It was a 10 minute walk from the S-bahn station (which was 2 stops away from the central station). The staff was extremely helpful and friendly. There is no elevator, so you have to be fit enough or have light enough luggage to manage up 2-3 flights of stairs.
A mervellous hotel and very very comfy. We have reserved apartment Eppendorf, extremely nice and comfortable. All the necessary facilities are handy.
Location- short walking distance to Hamburg Messe, a lot of bars and restaurants in the vicinity, clean and well designed rooms.
Excellent and very clean, all new rooms. A delightfull stay. Recommend to all.
area was nice. quiet retreat in a busy district. breakfast starts not before 8am - quite late if you are on a business trip
Big and very clean rooms; Very good location for business trips; Very polite staff Some persons of the staff do not speak english
The room was very nice, functional, quiet and clean. The free wireless access to internet was an important asset. The breakfast was of good quality. The receptionist was not overbearing friendly and not very well informed about restaurants and other facilities near to the hotel.
close to public transportation
Nice to be in a non smoking Hotel- Good location close to subway station called Sternshanze. Internet was perfet using my computer.
Friendlyness of the hotel staff, rooms are huge! Location could be better!
Relatively small hotel with friendly staff. Good location
Friendly personnel, nice clean large room (for 3), good and reasonably quiet environment. Breakfast OK. Nothing exceptionel, nothing not good. Can be recommended
Good location and friendly, helpful staff
Very nice breakfast I booked a room that slept 3 and got a room that slept 2 & I was charged for on site parking but not advised that it was an extra cost
Good facilities & excellent breakfast No British TV channels
It was clean - mostly everything else - no parking, not possible to use credit card, horrible bed, contruction site outside the window, no breakfast
good price and location next to the fair
staff was friendly and spoke good English the showers and baths are shared, it is not a major issue, though it would be handy if at least one out of two was inside the rooms
Need to increase quality, wireless internet connection needed to be provide Staff's response
Cheap and cheerful Out of the way
The hotel was comfortable for it's affordable price. If you're looking for a hotel with minimal ancilliary facilities, this is the perfect hotel. The breakfast selection of German cold cuts, cheeses, dipping sauces, breads and muesli for €9 was a good deal too. The location if perfect because it's situated adjacent to Altona train station, where you can easily take the metropolitan S-line trains to the city centre or board the InterCity Express to another city/state. There is nothing to dislike about the hotel. However, the hotel doesn't have free Internet access for the business people or the more Internet savvy customers. As for the more health oriented customers like myself, the hotel does not have any fitness facilities and there are no fitness centers nearby. There are also no parks nearby for me to do simple exercises. But, the room is huge enough for body weight exercises. In any case, these are not drawbacks in my opinion because it's a relatively cheap hotel with very basic facilities.
very good service from the hotle staff
Best feature was near Altona train station, also good value,clean & fresh room. I will stay here on my next visit.
The breakfast room - the atmosphere, the staff, the fresh bread and the food. Door bell to enter the hotel and lock operated by the host hotel nearby.
Great staff and nice accomodations. Also, really close of Altona Station, which has transportation directly to the harbor and downtown in some minutes and straight to the airport.
Very central for public transport, suprisingly good value for money A bit noisy as it is opposite the railway station, not as bad as I expected it to be though
Good room, interesting sight of the window to the train depo. It was not clear, why I should go to next hotel to check in and check out.
Stairs I have a bad knee
Cheap clean accomodation. Location opposite Altona station didn't disturb sleep unduly, even with window open.
Very near to the train station.
Superbude St. Pauli was the most amazing Hostel I have stayed in so far (I have stayed in quiet a lot hostels in Europe and abroad). It opened in the beginning of 2012 and everything is new... very new and clean shower and toilets... very good beds... lovely style throughout the whole hostel! Someone has really been thinking about the whole concept and the implementation is just perfect! For my next stay in Hamburg, I'll definately go for it! Can't say anything about the breakfast, cause I didn't have any. Guests in the hostel varied from young backpackers to families with kids and we even saw an old couple...